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Guest Message by DevFuse

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Is Directv still doing free HD for life promotion?


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45 replies to this topic

#1 OFFLINE   Soulweeper

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Posted 04 December 2012 - 03:33 PM

My "free HD for life" with auto bill pay ended this month, and I'm curious if they're still doing it for 2 years, like they were?

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#2 OFFLINE   cmoss5

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Posted 04 December 2012 - 03:45 PM

Call 1-866-678-9471 and ask to speak to supervisor and tell them your bill
is paid via credit card or from your bank account automatically each
month and are entitled to another 24 months of free hd...:)
HAD DIRECTV SINCE 1998
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#3 OFFLINE   Soulweeper

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Posted 04 December 2012 - 03:48 PM

Call 1-866-678-9471 and ask to speak to supervisor and tell them your bill
is paid via credit card or from your bank account automatically each
month and are entitled to another 24 months of free hd...:)


Yeah, I just talked to a regular csr, and he said they aren't running that promotion anymore, which I doubt is true. I'll try that.
If all else fails, there's always retention.

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#4 OFFLINE   Soulweeper

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Posted 04 December 2012 - 03:52 PM

That didn't work....retention it is.

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#5 OFFLINE   markrubi

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Posted 04 December 2012 - 03:58 PM

I called a few weeks ago and was told it wasn't available anymore. I was given a monthly credit on my bill to make up for it.


#6 OFFLINE   goinsleeper

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Posted 04 December 2012 - 03:58 PM

Call 1-866-678-9471 and ask to speak to supervisor and tell them your bill
is paid via credit card or from your bank account automatically each
month and are entitled to another 24 months of free hd...:)


How is anyone entitled to this discount?

#7 OFFLINE   markrubi

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Posted 04 December 2012 - 04:02 PM

It was started to combat Dish free HD for life. If you had auto pay and another forgotten requirement you got a credit on your bill for the "HD" charge.


#8 OFFLINE   Brubear

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Posted 04 December 2012 - 04:03 PM

autopay & ebill

my comments and opinions are my own and do not suggest endorsement by my employer


#9 OFFLINE   Soulweeper

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Posted 04 December 2012 - 04:52 PM

I called a few weeks ago and was told it wasn't available anymore. I was given a monthly credit on my bill to make up for it.


Yeah, they offered that to me as well, and said they'd do it for 24 months if I switched from my grandfathered total choice to choice, but I'd lose Fuel, which isn't good to me. I may switch to choice extra, and get $25 a month off for a year, and then worry about it in a year.

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#10 OFFLINE   Brubear

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Posted 04 December 2012 - 05:04 PM

the only negative about taking advantage of programming discounts is that it guts the amount of credit available in the future for things like equipment upgrades and the like. Also taking a super sweet deal (like the one you mentioned) means that future programming discounts may be unavailable to you when these expire for a period of time. Personally, I'd stick with the grandfathered package as long as you can.

Edited by Brubear, 04 December 2012 - 05:05 PM.
more info

my comments and opinions are my own and do not suggest endorsement by my employer


#11 OFFLINE   ebox4greg

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Posted 04 December 2012 - 06:09 PM

Looks like they charge an "advanced receiver Fee", which is $20 (but that might because of a DVR), but if you go to autopay its only $10.
so, looks like they still charge.

#12 OFFLINE   Soulweeper

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Posted 04 December 2012 - 06:26 PM

the only negative about taking advantage of programming discounts is that it guts the amount of credit available in the future for things like equipment upgrades and the like. Also taking a super sweet deal (like the one you mentioned) means that future programming discounts may be unavailable to you when these expire for a period of time. Personally, I'd stick with the grandfathered package as long as you can.


Yeah, I see what you're saying, but we have had this same package forever, and if we take this deal, it will expire in a year, but we probably won't care about another package change at that point, or for a very long time.

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#13 OFFLINE   Drucifer

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Posted 04 December 2012 - 08:04 PM

That didn't work....retention it is.

Then cancel your auto-pay.
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#14 OFFLINE   goinsleeper

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Posted 04 December 2012 - 11:57 PM

autopay & ebill


Incorrect, it's auto pay and at least a certain level of programming... just to be clear :)

#15 OFFLINE   goinsleeper

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Posted 05 December 2012 - 12:02 AM

Free HD for life was only offered at a specific time to new customers. Other offers to compensate existing customers amounted to up to free HD for 24 months. There is no entitlement. If you wish to remove auto pay then go for it. With or without a discount I prefer auto pay for my D* and, really, all of my bills (partially because I'm lazy like that). If discounts are important to you, see where the auto pay gets you but don't be dismayed if it gets you nowhere. Discounts are not entitled, your programming is (at least to an extent these days).

#16 OFFLINE   captaink5217

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Posted 05 December 2012 - 05:52 AM

You shouldn't even have to pay for HD to begin with, seems to me it's almost like paying $10 to receive the option of color TV instead of black and white, my local cable co doesn't charge anymore for the package or the receiver to receive all the HD channels that are available as standard channels.
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#17 OFFLINE   dpeters11

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Posted 05 December 2012 - 06:04 AM

But I bet if someone is SD only, they don't pay less. They may not charge it as a separate line item, but they do charge for it.

#18 OFFLINE   jdspencer

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Posted 05 December 2012 - 08:07 AM

I'm wondering if at the next price adjustment DirecTV will eliminate this fee as a line item on the statement. Of course, it would just be merged in with everything else.

IMO, it's just stupid to have a separate fee for the HD Extra pack. Yeah, it's supposed to be because those channels don't have an SD counterpart. It's charged because they can, there's no overhead on their part for this.
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#19 OFFLINE   lparsons21

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Posted 05 December 2012 - 08:13 AM

Uh, no. The HD Extra Pack is an offering of additional HD channels, and yes there is 'overhead' as they pay to have those channels.

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#20 OFFLINE   TMan

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Posted 05 December 2012 - 08:56 AM

How much longer will they bother with dual SD/HD feeds of the same channels?

I realize there are many, many SD-only boxes in use, but eventually, wouldn't they want to move people to HD-capable boxes, and rely on the box to downres that HD signal to SD if being used with an older SD television? I would think dropping SD channels entirely would free up transponder space such that they could provide many additional HD channels that are currently only offered in SD.

But what do I know about it?
October 2012 DirecTV subscriber - HR34(Genie)/C31/C31 - AU9-S-SWM Five LNB - Premier




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