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Guest Message by DevFuse

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Is Directv still doing free HD for life promotion?


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45 replies to this topic

#21 OFFLINE   studechip

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Posted 05 December 2012 - 12:20 PM

You shouldn't even have to pay for HD to begin with, seems to me it's almost like paying $10 to receive the option of color TV instead of black and white, my local cable co doesn't charge anymore for the package or the receiver to receive all the HD channels that are available as standard channels.


Sure they do, it's just not a separate charge. It's included in the monthly fee.

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#22 OFFLINE   Shades228

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Posted 05 December 2012 - 01:01 PM

How much longer will they bother with dual SD/HD feeds of the same channels?

I realize there are many, many SD-only boxes in use, but eventually, wouldn't they want to move people to HD-capable boxes, and rely on the box to downres that HD signal to SD if being used with an older SD television? I would think dropping SD channels entirely would free up transponder space such that they could provide many additional HD channels that are currently only offered in SD.

But what do I know about it?


4-5 years
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#23 OFFLINE   crkeehn

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Posted 05 December 2012 - 02:27 PM

How much longer will they bother with dual SD/HD feeds of the same channels?

I realize there are many, many SD-only boxes in use, but eventually, wouldn't they want to move people to HD-capable boxes, and rely on the box to downres that HD signal to SD if being used with an older SD television? I would think dropping SD channels entirely would free up transponder space such that they could provide many additional HD channels that are currently only offered in SD.

But what do I know about it?


I'm sure that they would love to, but what are you going to do for those of us who, because of LOS issues don't have access to HD service?

#24 OFFLINE   dpeters11

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Posted 05 December 2012 - 02:34 PM

It's not just LOS. Just this year in an FCC filing, they said that about half of their subscriberswere SD only (I think it actually said 60% of new subscribers had HD). Some of those have HD sets, others don't.

#25 OFFLINE   TMan

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Posted 05 December 2012 - 03:41 PM

I'm sure that they would love to, but what are you going to do for those of us who, because of LOS issues don't have access to HD service?


Interesting point. I hadn't considered the multiple LOS azimuths in play, some of which being obstructed for some people.
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#26 OFFLINE   studechip

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Posted 05 December 2012 - 04:19 PM

I'm sure that they would love to, but what are you going to do for those of us who, because of LOS issues don't have access to HD service?


The percentage of those that can get sd service but not hd because of LOS issues is very small.

#27 OFFLINE   loudo

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Posted 05 December 2012 - 05:39 PM

It's not just LOS. Just this year in an FCC filing, they said that about half of their subscriberswere SD only (I think it actually said 60% of new subscribers had HD). Some of those have HD sets, others don't.

There are many viewers out there that think they have HD service just because they bought an HD TV. I know a few that will swear up and down they have HD because they bought an HD set, but they are hooked up to an SD receiver or SD cable box.

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#28 OFFLINE   wahooq

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Posted 05 December 2012 - 05:40 PM

There are many viewers out there that think they have HD service just because they bought an HD TV. I know a few that will swear up and down they have HD because they bought an HD set, but they are hooked up to an SD receiver or SD cable box.


Amen..happens all the time.
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#29 OFFLINE   Laxguy

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Posted 05 December 2012 - 05:44 PM

There are many viewers out there that think they have HD service just because they bought an HD TV. I know a few that will swear up and down they have HD because they bought an HD set, but they are hooked up to an SD receiver or SD cable box.


Fo sho'.

But they do have a Hi-Def image of a Lo-Def input!!:lol:

So, the pixels' blurry mess is "sharper".....
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#30 OFFLINE   yosoyellobo

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Posted 05 December 2012 - 07:10 PM

There are many viewers out there that think they have HD service just because they bought an HD TV. I know a few that will swear up and down they have HD because they bought an HD set, but they are hooked up to an SD receiver or SD cable box.


You would think they would notice the difference if they ever go into a Sears or Best Buy.

#31 OFFLINE   TMan

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Posted 05 December 2012 - 08:07 PM

There are many viewers out there that think they have HD service just because they bought an HD TV. I know a few that will swear up and down they have HD because they bought an HD set, but they are hooked up to an SD receiver or SD cable box.

Also, hotels do a great job of having HDTVs...with SD signal. :rolleyes:
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#32 OFFLINE   Soulweeper

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Posted 09 December 2012 - 03:41 PM

Just got off the phone with Directv.....switched to Choice Extra, and they gave me $20 off for the next 12 months, and free DVR service for the next 12 months as well, so $28 a month off for the next 12 months.

Directv always comes through. :)

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#33 OFFLINE   erjs05

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Posted 09 December 2012 - 07:02 PM

My 2 years expired so I emailed them and stated I thought it was for life. I reminded them I was a long time customer and thought I deserved it. They responded that it was only for 2 years but would give me an additional 12 months, better than nothing.

#34 OFFLINE   ThomasM

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Posted 09 December 2012 - 07:12 PM

How much longer will they bother with dual SD/HD feeds of the same channels?

I realize there are many, many SD-only boxes in use, but eventually, wouldn't they want to move people to HD-capable boxes, and rely on the box to downres that HD signal to SD if being used with an older SD television? I would think dropping SD channels entirely would free up transponder space such that they could provide many additional HD channels that are currently only offered in SD.

But what do I know about it?


Not much.

It would cost them a fortune to force SD-only customers (like ME) to HD equipment by coming out and installing a new dish and replacing my R15 DVR's.

Not only that, their current stupid mindset still considers the R22 an "SD receiver" and even if I OFFERED to purchase & install a new HD dish myself AND PAY THE $10 HD FEE to get HD they won't do it unless I add a clunker reconditioned HD box and commit for another 2 years. Smart, eh?

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#35 OFFLINE   Laxguy

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Posted 10 December 2012 - 09:29 AM

Well, Thomas, you could just bite the bullet and get the full upgrade. You can even specify the HR34 (Genie). You won't regret the PQ, and will wonder how you ever got by with SD.
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#36 OFFLINE   SomeRandomIdiot

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Posted 14 December 2012 - 10:27 PM

Actually went through the 24 months of HD Free (was introduced July 2010) and DirecTV has figured out a way to get around it - like anyone suspected they would not.

2 years ago their package included the service, a seperate DVR charge and a seperate HD charge. Now they roll that into one price as the Plus HD DVR package claiming they do not charge for HD Service any longer - its included in the package (though the price is the same as if you added up all the former charges together).

They then charge you an additional $4.99 for the HD Extra Channels and claim they were never part of the HD Free for life - that only included HD Service - though we all know thats BS.

Complain and go to rentention and you can get a $20 a month credit for 6 months - but that means you have to deal with it again in 6 months.

#37 OFFLINE   Soulweeper

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Posted 14 December 2012 - 10:34 PM

Actually went through the 24 months of HD Free (was introduced July 2010) and DirecTV has figured out a way to get around it - like anyone suspected they would not.

2 years ago their package included the service, a seperate DVR charge and a seperate HD charge. Now they roll that into one price as the Plus HD DVR package claiming they do not charge for HD Service any longer - its included in the package (though the price is the same as if you added up all the former charges together).

They then charge you an additional $4.99 for the HD Extra Channels and claim they were never part of the HD Free for life - that only included HD Service - though we all know thats BS.

Complain and go to rentention and you can get a $20 a month credit for 6 months - but that means you have to deal with it again in 6 months.


I didn't complain at all, I just called and simply asked to renew my "HD for life", and they told me they don't do that anymore, but gave me the deal I posted a few posts back.

I've been with them 15 years, and I feel they always do something cool, that makes me stay. I don't hear those kind of stories with Dish, so I intend to stay where I'm at.

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#38 OFFLINE   acer

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Posted 15 December 2012 - 02:42 AM

I didn't complain at all, I just called and simply asked to renew my "HD for life", and they told me they don't do that anymore, but gave me the deal I posted a few posts back.

I've been with them 15 years, and I feel they always do something cool, that makes me stay. I don't hear those kind of stories with Dish, so I intend to stay where I'm at.


If you've been a customer since 15 years, then you never had free HD for life. They gave you free HD for 2 yrs with auto bill pay. Free HD for life was a promotion they were during only for new customers last year that they stopped doing as existing customers were calling in complaining new customers get free hd for life and I have to pay for it. If they gave you free HD for 2 yrs, then it is not renewable. Even retention can't give you that as an offer of free hd for life for existing customers never existed. Sorry.

#39 OFFLINE   prospect60

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Posted 19 December 2012 - 09:04 PM

Just a heads up for those with the $10 HDTV credit on you bill -- check your Dec and January statements. I had my $10 Credit updated in September for an additional 24 months and was fine for the first 3 bills, but noticed this month it had mysteriously disappeared.

Called and talked to Retention and they couldn't figure out why it had been removed since there were no notes attached to my account explaining the removal though could easily find the September note re-upping for 24 months. Immediately gave me a $10 credit to cover the December charge and escalated the claim "upstairs" for a review or explanation. I haven't changed packages since I upped to Premier in August and have been on autobill since it existed. Hopefully to find out 'why' in a few days though the Holiday weeks aren't going to help the turnaround.

I really hope either I'm an isolated case so nobody else has to worry or else everybody got hit by the same glitch so it will get fixed faster.

#40 OFFLINE   neworder71

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Posted 22 February 2013 - 11:21 AM

So I signed up for D* back in June of 2010 when they were matching the HD for life discount form E*.

I read all the fine print like a lawyer, I have no trust for any company with monthly auto billing. Of particular interest is this quote from 2010:
"Beginning Saturday, June 5, DirecTV will extend its own free-HD program
to new customers who take the "Choice" programming package or higher,
enroll in auto-bill pay, and sign a two-year commitment, said spokesman
Robert Mercer. DirecTV's promotion will run for six weeks."


So on 2/5/13 I dropped from the Ultimate to the Xtra pack, thinking my bill would go down $4, but I lost the $10 discount so my bill went up!!! Who in their right mind would ever knowingly do this? They claim changing my pkg caused it but I changed to another qualifying pkg. Of course they couldn't reinstate. My case is getting escalated as we speak. They initially gave me a $10 credit for a yr, but I want my old permanent package back or I'm walking. I will not play this game with them.




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