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Guest Message by DevFuse

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leased or owned??


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108 replies to this topic

#1 OFFLINE   jksellman

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Posted 07 December 2012 - 02:07 PM

Is there a way to check if a DTV HR20 is leased or owned before buying it???

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#2 OFFLINE   MysteryMan

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Posted 07 December 2012 - 02:17 PM

Get the 12 digit RCVR ID number and call DirecTV to see if it's leased or owned.

DIRECTV customer since 1995.


#3 OFFLINE   joshjr

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Posted 07 December 2012 - 03:25 PM

Call the access department directly at 877-887-7994 with the receiver ID and they can tell you.

Directv & Sunday Ticket Sub Since 8/19/2008
HR24-200 Leased, HR24-100 Owned, HR20-700 Owned (Not Active), R22-200 Owned, HR22-100 Owned, HR22-100 Owned, HR44-500 Owned. 5 LNB Setup W/SWM 16 Switch
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#4 OFFLINE   Richierich

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Posted 07 December 2012 - 03:27 PM

Who are you buying it from?

If it is on Ebay they normally tell you if it is Owned or Leased.

Edited by Richierich, 08 December 2012 - 02:40 PM.

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#5 OFFLINE   jksellman

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Posted 07 December 2012 - 03:45 PM

I'll call DTV to check...

#6 OFFLINE   dpeters11

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Posted 07 December 2012 - 03:53 PM

Who are you buying it from?

If it is on Ebay they normally tell you if it is Owned or Leased.


And you trust them? Way too often someone got one at Best Buy and thought they owned it.

And to the OP, be sure to go with Josh's suggestion, do not talk to the regular CSR's, only talk to the Access Card department.

#7 OFFLINE   Richierich

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Posted 07 December 2012 - 04:31 PM

And you trust them? Way too often someone got one at Best Buy and thought they owned it.

And to the OP, be sure to go with Josh's suggestion, do not talk to the regular CSR's, only talk to the Access Card department.


Well, Ebay has been cracking down on sellers who fraudently try to sell a Leased as Owned DVR but No I don't Trust them but I get the RID # and call the Directv Access Card Dept. and ask them if it is indeed Owned and then I buy an Access Card and they also check to see if any balance is due on the Owner's Account which is why you need to buy a New Access Card.

Edited by Richierich, 08 December 2012 - 02:39 PM.

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#8 OFFLINE   Rich

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Posted 08 December 2012 - 12:42 PM

Who are you buying it from?

If it is on Ebay they normally tell you if it is Owned or Leased.


I just bought a nearly new 24-100 on eBay. That makes 9 owned. $105 including shipping. Now if the card would just come...

Rich

#9 OFFLINE   Rich

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Posted 08 December 2012 - 12:43 PM

Call the access department directly at 877-887-7994 with the receiver ID and they can tell you.


That is the ONLY number you can call and be assured of the receiver's status. Trust no one else. I've got that number on speed dial.

Rich

#10 OFFLINE   Rich

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Posted 08 December 2012 - 12:48 PM

And you trust them? Way too often someone got one at Best Buy and thought they owned it.

And to the OP, be sure to go with Josh's suggestion, do not talk to the regular CSR's, only talk to the Access Card department.


I think he meant calling ACT was the best way to check on an eBay item.

You certainly can't trust the people selling the HRs, most of them don't have a clue, some don't care. I talked to a guy who had 3 or 4 24-500s that he claimed were owned, but wouldn't give me the RID#. Claimed I'd be able to activate it. If he would have given me the numbers I would have bought them all.

Rich

#11 OFFLINE   dpeters11

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Posted 08 December 2012 - 01:01 PM

His loss. Its possible some think you can do something nefarious with the RID before you buy it, but that's a stretch.

There are a few members on here I'd feel ok buying from without asking for the RID but generally a moot point as they'd likely put it in the for sale posting anyway.

#12 OFFLINE   Rich

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Posted 08 December 2012 - 01:56 PM

His loss. Its possible some think you can do something nefarious with the RID before you buy it, but that's a stretch.


Not the first time I've had this happen, I just write it off to either stupidity or the guy's trying to put one over on people. I did explain to him I needed the number to buy cards for them. No answer. Scum.

There are a few members on here I'd feel ok buying from without asking for the RID but generally a moot point as they'd likely put it in the for sale posting anyway.


You have to get the RID# to buy the card. I'd trust anyone on the forum and I'd sure as hell let everyone know if I got screwed.

Rich

#13 OFFLINE   Rent_Share

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Posted 16 December 2012 - 08:29 AM

When is that number :manned:

#14 OFFLINE   Rich

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Posted 16 December 2012 - 10:44 AM

When is that number :manned:


Did you mean where is that number? If so, it's right above the access card slot on a green sticker.

Rich

#15 OFFLINE   Laxguy

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Posted 16 December 2012 - 10:54 AM

Not the first time I've had this happen, I just write it off to either stupidity or the guy's trying to put one over on people. I did explain to him I needed the number to buy cards for them. No answer. Scum.


Sure sounds like it. They might have been units that "fell off of a truck"...
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#16 OFFLINE   Rent_Share

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Posted 17 December 2012 - 10:35 AM

Did you mean where is that number? If so, it's right above the access card slot on a green sticker.

Rich


Actually I was asking - What Days/Hours does the Access Card team work ?

I have added this link to my FleaBay Inquiries for RID's

http://reviews.ebay....000000175821088

#17 OFFLINE   Rich

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Posted 17 December 2012 - 12:08 PM

Sure sounds like it. They might have been units that "fell off of a truck"...


Sometimes even the ACT doesn't understand where HRs have been. Seen that several times. And they won't activate them.

Rich

#18 OFFLINE   Rich

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Posted 17 December 2012 - 12:10 PM

Actually I was asking - What Days/Hours does the Access Card team work ?


I think they're there 24/7, everyday of the year. Might be wrong about that.

I have added this link to my FleaBay Inquiries for RID's

http://reviews.ebay....000000175821088


Right, we found out about that a year or so ago. No RID#, no activation.

Rich

#19 OFFLINE   joshjr

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Posted 17 December 2012 - 04:10 PM

Sometimes even the ACT doesn't understand where HRs have been. Seen that several times. And they won't activate them.

Rich


Yeah last week I called the Access Card Department and said I wanted to verify that a receiver was owned prior to purchasing. The guy said I am great at that. I said good because its a HR34 that I am interested in. The call went from him being great at looking a receiver up to lasting 30 minutes and being told it was not approved to buy versus it was approved to buy.

Not to mention I had to remind them that if the box was on an account before 2012 that it was a beta tester and should be owned as I understand it. Most of the time they are pretty good at what they do but if you call and ask the oddball questions I do, it usually throws them for a loop.

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#20 OFFLINE   acer

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Posted 18 December 2012 - 04:05 AM

From what they told me when I worked there, the majority of recievers on their are leased and not owned. Ebay is a shady site, check out solidsignal.com

#21 OFFLINE   Richierich

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Posted 18 December 2012 - 09:24 AM

No problem with Ebay as I and several others here have bought many Owned DVRs from Ebay Sellers and have had No Problems with the Purchase.

You just have to Verify the RID # with the Access Dept.
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#22 OFFLINE   Rich

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Posted 18 December 2012 - 11:36 AM

No problem with Ebay as I and several others here have bought many Owned DVRs from Ebay Sellers and have had No Problems with the Purchase.

You just have to Verify the RID # with the Access Dept.


Yup, the 34s are new and I would expect some problems trying to purchase an owned unit. These people at ACT are still D* CSRs. The other day I called ACT to activate an owned HR I had just bought and the CSR I got asked:

CSR-Who transferred you to this number?

Me-No one.

CSR-How did you get me?

Me-Called your direct number.

CSR-How did you get this number?

Me-ACT gave it to me a couple years ago.

CSR-What!

Me-It's an owned HR and I call ACT every time I activate an owned HR. That way, it doesn't get put down as leased.

CSR-Huh.

Me (gently)-You could have had the HR activated already.

Then the HR was activated.

They are not all perfect.

Rich

#23 OFFLINE   CCarncross

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Posted 18 December 2012 - 11:41 AM

You have to admit there are plenty that have had trouble with poor ebay purchases, like ones that couldn't be activated due to a number of reasons.

#24 OFFLINE   Rich

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Posted 18 December 2012 - 11:49 AM

You have to admit there are plenty that have had trouble with poor ebay purchases, like ones that couldn't be activated due to a number of reasons.


Never had a problem and I've posted ACT's direct phone number many times. Here it is again: 877-887-7994. All anyone has to do is call them and give them the RID#. Calling anyone else at D* is a recipe for disaster.

Rich

#25 OFFLINE   Michael H..

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Posted 18 December 2012 - 12:19 PM

Is there a way to check if a DTV HR20 is leased or owned before buying it???


Nobody else has mentioned it, so I will... CAUTION!

Two of the (nine) DVR's I have are HR20's... a -100 and a -700.
At the beginning of the year, I de-activated a third (-100) HR20 that had been sporadically acting up, and called DTV to request a return box.
Like other HR20 owners, I was told by DTV, that they didn't want them back.
They instead sent a return envelope, only for the access card itself. (but also told me that if I didn't return the card, nothing would happen).

Was going to give the other two HR20's away, and was told by the activation department that they would not activate "de-commissioned" receivers such as the HR20 on ANOTHER account, whether originally leased or owned.
At the time, if I de-activated from my account, and changed my mind and wanted to re-activate them, they would do so ONLY ON THE ORIGINAL (my) ACCOUNT, but that this policy could (and eventually would) be rescinded at any time without notification.
This may already be the case, I have not checked.

So, whether or not the HR20 is leased or owned, it does not make a difference.
And because DTV does not want those back, it is very easy to claim, knowingly or otherwise, that it is owned, since their failure to return will not cause them to incur an un-returned equipment fee.
A way to make a few bucks for a paperweight...




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