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leased or owned??


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108 replies to this topic

#51 OFFLINE   Rent_Share

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Posted 24 December 2012 - 07:26 AM

I had 3 HR20's replaced with HR24's last year..


Direct replaced an owned H20 with an HR21 (now owned) a couple of years ago

I have canceled the protection plan since

Dish Slimline-5 WB68 MRV Enabled (Non Supported) Cat 5
HR20-100 - HR21/100 - HR23-700 - Not Networked DSR708 SD


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#52 OFFLINE   HinterXGames

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Posted 24 December 2012 - 08:14 AM

Also, you can Open up the DVR and Replace the Internal Hard Drive with a Better Faster 2 TB Drive designed for 24/7 A/V Operation in a DVR!!! :D


True, but i'm to technically stupid to ever attempt such things. :hurah:

#53 OFFLINE   Rich

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Posted 24 December 2012 - 09:46 AM

Is the benefit to actually owning the receiver that: 1) you no longer have to pay a $6 fee for that extra receiver every month (so using owned receivers you could add additional TVs to your account without worrying about your monthly bill increasing); or 2) you don't get locked into a contract? Or does owning provide both benefits? I would be interested in pursuing ownership if the former is true. My apologies for the basic question but I can't seem to locate a clear answer elsewhere.


If you own the HRs you can put a 2TB HDD in it and you'll find you have a better running HR. When you activate an owned HR it doesn't change your comittment. If you decide to quit D*, you can sell them. I have 9 owned HRs, all with 2TB HDD internally and I have few problems. Just my opinions and experiences.

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#54 OFFLINE   Rent_Share

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Posted 17 January 2013 - 03:04 PM

The last two inquiries on owned vs leased (I have stopped chasing RIDs on ebay listings from sellers too stubborn, stupid or shady to include them) the response has always been owned or leased until this morning

I have researched the receiver identification number you have given us and have discovered the following:

02938888xxxx - non-recoverable
02938887xxxx- non-recoverable
02940579xxxx- own
02938278xxxx- non-recoverable

As mentioned, non-recoverable receivers can also be activated


Receiver ID # 0293630xxxxxx - non-recoverable
- Receiver ID # 029397xxxxxxx - non-recoverable
- Receiver ID # 02887xxxxxxxx - still active on another account

For non-recoverable receivers, you can reactivate these type of receivers.


No indication of either of these persons being part of the access card team, they are all H21s

Dish Slimline-5 WB68 MRV Enabled (Non Supported) Cat 5
HR20-100 - HR21/100 - HR23-700 - Not Networked DSR708 SD


#55 OFFLINE   The Merg

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Posted 17 January 2013 - 04:46 PM

The last two inquiries on owned vs leased (I have stopped chasing RIDs on ebay listings from sellers too stubborn, stupid or shady to include them) the response has always been owned or leased until this morning

No indication of either of these persons being part of the access card team, they are all H21s


If you manage to get a non-recoverable receiver activated, please let us know. That will be a first, I believe. Let us know what you had to do. I assume that the process is the same as activating an owned one in that you need a new Access Card and go through the ACT.

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Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#56 OFFLINE   Brandon Wedgeworth

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Posted 17 January 2013 - 05:57 PM

I actually had a decent experience with an eBay seller recently that had a "Owned" HR21 for sale. I asked for a picture of the RID, they provided it and I called the Access Card Department to confirm. They said it showed as non-recoverable and couldn't be activated without paying D* the FULL price of the receiver. I'm still not sure how a HR21 was non-recoverable, but anyway...

I contacted the seller back and told him what I found. He already had the access card dept number and had called in before listing it. Basically, he had hid D* service cancelled a year or so back, and the receiver had just been sitting there. D* never asked for it back. When he called the Access Card Dept, they also told him it was non-recoverable, but that that meant he owned it and could sell it. So he then listed it. After hearing what I was told, he called them again and was told what I was told...he didn't own it. He actually thanked me for not letting someone get screwed over on it (he had great feedback) and took it down within 5 minutes. At least there are still some honest people out there...

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#57 OFFLINE   The Merg

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Posted 18 January 2013 - 07:41 AM

See, that was always my impression with regard to "non-recoverable" receivers.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#58 OFFLINE   Rich

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Posted 18 January 2013 - 01:47 PM

I actually had a decent experience with an eBay seller recently that had a "Owned" HR21 for sale. I asked for a picture of the RID, they provided it and I called the Access Card Department to confirm. They said it showed as non-recoverable and couldn't be activated without paying D* the FULL price of the receiver. I'm still not sure how a HR21 was non-recoverable, but anyway...

I contacted the seller back and told him what I found. He already had the access card dept number and had called in before listing it. Basically, he had hid D* service cancelled a year or so back, and the receiver had just been sitting there. D* never asked for it back. When he called the Access Card Dept, they also told him it was non-recoverable, but that that meant he owned it and could sell it. So he then listed it. After hearing what I was told, he called them again and was told what I was told...he didn't own it. He actually thanked me for not letting someone get screwed over on it (he had great feedback) and took it down within 5 minutes. At least there are still some honest people out there...


Yup, I've had a lot of sellers take their offerings off after telling them what the consequences would be. Some just don't care.

Rich

#59 OFFLINE   Rich

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Posted 18 January 2013 - 01:49 PM

See, that was always my impression with regard to "non-recoverable" receivers.

- Merg


I've got a couple owned 20-700s on a shelf downstairs that have been deactivated. I'll check and see if ACT still will activate them. Of course, I'd have to buy a new card for each one, but there is a way around that, too.

Rich

#60 OFFLINE   joshjr

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Posted 18 January 2013 - 01:51 PM

I've got a couple owned 20-700s on a shelf downstairs that have been deactivated. I'll check and see if ACT still will activate them. Of course, I'd have to buy a new card for each one, but there is a way around that, too.

Rich


Whats that? If they are your old HR20's why would you need a new card to activate them?

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HR24-200 Leased, HR24-100 Owned, HR20-700 Owned (Not Active), R22-200 Owned, HR22-100 Owned, HR22-100 Owned, HR44-500 Owned. 5 LNB Setup W/SWM 16 Switch
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#61 OFFLINE   Rich

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Posted 18 January 2013 - 01:54 PM

Whats that? If they are your old HR20's why would you need a new card to activate them?


I dunno. Another money stream, perhaps? I just know once you deactivate them you'll need a new card (in most cases) to reactivate them.

Rich

#62 OFFLINE   Rent_Share

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Posted 18 January 2013 - 03:49 PM

Re-sent the Non Receoverable reponse and got the following correction

Non recoverable receivers are models that DIRECTV no longer recovers for refurbishment or redeployment. The receiver can never be reactivated onto any other account except the original account that they were first activated on, so I apologize for any confusion that our agent may have caused. Non recoverable equipment, is not owned, it's still leased equipment that we do not recover. Leased equipment cannot be sold, traded or activated onto another account.

I have forwarded this email to upper management to review with this agent to ensure the accuracy of future requests. I again apologize for any inconvenience that has been caused.


Dish Slimline-5 WB68 MRV Enabled (Non Supported) Cat 5
HR20-100 - HR21/100 - HR23-700 - Not Networked DSR708 SD


#63 OFFLINE   joshjr

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Posted 18 January 2013 - 04:48 PM

We see leased equipment sold all the time. My impression was that the leased equipment could not have been activated on any account yet but if it hadn't then it was able to be sold.

Directv & Sunday Ticket Sub Since 8/19/2008
HR24-200 Leased, HR24-100 Owned, HR20-700 Owned (Not Active), R22-200 Owned, HR22-100 Owned, HR22-100 Owned, HR44-500 Owned. 5 LNB Setup W/SWM 16 Switch
Sony KDL-46HX800


#64 OFFLINE   wahooq

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Posted 18 January 2013 - 07:00 PM

Non-recoverable does NOT mean owned....leased is leased and will NOT be transfered...receivers that have never been activated can still be activated with an agreement just like any other upgrade....many many CSR's do not understand this fairly simple policy.....always call and ask for ACDT.....sadly I have seen some of them make mistakes also....bottom line ...ask if it is owned or non-recoverable
My comments and opinions are my own and not necessarily those of DirecTV.

#65 OFFLINE   VABlitz

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Posted 19 January 2013 - 10:34 PM

How do you own instead of lease one of the newer HRs? I was under the impression that all HR22-24s were leased now. And some of the HR21s were owned instead of leased.

#66 OFFLINE   The Merg

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Posted 19 January 2013 - 11:23 PM

How do you own instead of lease one of the newer HRs? I was under the impression that all HR22-24s were leased now. And some of the HR21s were owned instead of leased.


If you owned a receiver and it is replaced under the Protection Plan the new receiver would still be owned. Also, some people who have owned receivers have sold them to other users. By and large though, most receivers that are activated will be leased.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#67 OFFLINE   Jacob Braun

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Posted 19 January 2013 - 11:39 PM

How do you own instead of lease one of the newer HRs? I was under the impression that all HR22-24s were leased now. And some of the HR21s were owned instead of leased.


You can also call and purchase one straight from DirecTV for $499.
Buy an HR21Pro from SS for $399.
Or see if you can find an owned one from a former DirecTV employee.

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#68 OFFLINE   Richierich

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Posted 20 January 2013 - 07:57 AM

You can also call and purchase one straight from DirecTV for $499.
Buy an HR21Pro from SS for $399.
Or see if you can find an owned one from a former DirecTV employee.


Directv has changed their Policy regarding Employees Owning DVRs which states they can't sell them to anyone else and if they leave the Employment of Directv it reverts to becoming a Leased DVR and has to be Returned to Directv or the Employee will be Charged Full Price for an Owned DVR.
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#69 OFFLINE   Rich

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Posted 20 January 2013 - 11:35 AM

How do you own instead of lease one of the newer HRs? I was under the impression that all HR22-24s were leased now. And some of the HR21s were owned instead of leased.


I've got six 24s that are owned.

Rich

#70 OFFLINE   joshjr

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Posted 21 January 2013 - 10:29 AM

Directv has changed their Policy regarding Employees Owning DVRs which states they can't sell them to anyone else and if they leave the Employment of Directv it reverts to becoming a Leased DVR and has to be Returned to Directv or the Employee will be Charged Full Price for an Owned DVR.


That still varies. I spoke to someone in the access card department team on this within the last 2 weeks and was told that they could only sell them if they were no longer employed. It does not seem to be static across the board.

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HR24-200 Leased, HR24-100 Owned, HR20-700 Owned (Not Active), R22-200 Owned, HR22-100 Owned, HR22-100 Owned, HR44-500 Owned. 5 LNB Setup W/SWM 16 Switch
Sony KDL-46HX800


#71 OFFLINE   Brandon Wedgeworth

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Posted 21 January 2013 - 10:47 AM

One thing I've never been clear on... I purchased a owned receiver from a member here, got a new access card, and had it activated on my account as owned (all through the access card department). I have the protection plan as well. If that DVR were to die down the road, would it be replaced with an owned receiver or does that only apply to the original purchaser?

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#72 OFFLINE   Richierich

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Posted 21 January 2013 - 10:57 AM

The Replacement Receiver or DVR Will Be Considered As OWNED!!! :)
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#73 OFFLINE   Richierich

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Posted 21 January 2013 - 10:59 AM

That still varies. I spoke to someone in the access card department team on this within the last 2 weeks and was told that they could only sell them if they were no longer employed. It does not seem to be static across the board.


Well Directv needs to get their Policy on this matter straight and let everyone know what it is going forward. :)

This Post was Posted by a Directv Employee.

http://www.dbstalk.c...4&postcount=105

Edited by Richierich, 21 January 2013 - 11:35 AM.

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#74 OFFLINE   Rich

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Posted 21 January 2013 - 11:02 AM

One thing I've never been clear on... I purchased a owned receiver from a member here, got a new access card, and had it activated on my account as owned (all through the access card department). I have the protection plan as well. If that DVR were to die down the road, would it be replaced with an owned receiver or does that only apply to the original purchaser?


It will be replaced with an owned HR. How that affects the five tuner HRs is, apparently, not known yet. I've asked several times and haven't gotten an answer to that question that seems firm.

Rich

#75 OFFLINE   Rent_Share

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Posted 21 January 2013 - 01:22 PM

I have an HR21 that replaced and HR20 I bought Used
Direct TV Considers it OWNED

Dish Slimline-5 WB68 MRV Enabled (Non Supported) Cat 5
HR20-100 - HR21/100 - HR23-700 - Not Networked DSR708 SD





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