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Guest Message by DevFuse

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leased or owned??


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108 replies to this topic

#61 OFFLINE   Rich

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Posted 18 January 2013 - 01:54 PM

Whats that? If they are your old HR20's why would you need a new card to activate them?


I dunno. Another money stream, perhaps? I just know once you deactivate them you'll need a new card (in most cases) to reactivate them.

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#62 OFFLINE   Rent_Share

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Posted 18 January 2013 - 03:49 PM

Re-sent the Non Receoverable reponse and got the following correction

Non recoverable receivers are models that DIRECTV no longer recovers for refurbishment or redeployment. The receiver can never be reactivated onto any other account except the original account that they were first activated on, so I apologize for any confusion that our agent may have caused. Non recoverable equipment, is not owned, it's still leased equipment that we do not recover. Leased equipment cannot be sold, traded or activated onto another account.

I have forwarded this email to upper management to review with this agent to ensure the accuracy of future requests. I again apologize for any inconvenience that has been caused.


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HR20-100 - HR21/100 - HR23-700 - Not Networked DSR708 SD


#63 OFFLINE   joshjr

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Posted 18 January 2013 - 04:48 PM

We see leased equipment sold all the time. My impression was that the leased equipment could not have been activated on any account yet but if it hadn't then it was able to be sold.
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HR24-200 Leased, HR24-200 Owned, R22-200 Owned, HR22-100 Owned, HR22-100 Owned, HR34-700 Leased. 5 LNB Setup W/SWM 16 Switch
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#64 OFFLINE   wahooq

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Posted 18 January 2013 - 07:00 PM

Non-recoverable does NOT mean owned....leased is leased and will NOT be transfered...receivers that have never been activated can still be activated with an agreement just like any other upgrade....many many CSR's do not understand this fairly simple policy.....always call and ask for ACDT.....sadly I have seen some of them make mistakes also....bottom line ...ask if it is owned or non-recoverable
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#65 OFFLINE   VABlitz

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Posted 19 January 2013 - 10:34 PM

How do you own instead of lease one of the newer HRs? I was under the impression that all HR22-24s were leased now. And some of the HR21s were owned instead of leased.

#66 OFFLINE   The Merg

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Posted 19 January 2013 - 11:23 PM

How do you own instead of lease one of the newer HRs? I was under the impression that all HR22-24s were leased now. And some of the HR21s were owned instead of leased.


If you owned a receiver and it is replaced under the Protection Plan the new receiver would still be owned. Also, some people who have owned receivers have sold them to other users. By and large though, most receivers that are activated will be leased.

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#67 OFFLINE   JBv

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Posted 19 January 2013 - 11:39 PM

How do you own instead of lease one of the newer HRs? I was under the impression that all HR22-24s were leased now. And some of the HR21s were owned instead of leased.


You can also call and purchase one straight from DirecTV for $499.
Buy an HR21Pro from SS for $399.
Or see if you can find an owned one from a former DirecTV employee.
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#68 OFFLINE   Richierich

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Posted 20 January 2013 - 07:57 AM

You can also call and purchase one straight from DirecTV for $499.
Buy an HR21Pro from SS for $399.
Or see if you can find an owned one from a former DirecTV employee.


Directv has changed their Policy regarding Employees Owning DVRs which states they can't sell them to anyone else and if they leave the Employment of Directv it reverts to becoming a Leased DVR and has to be Returned to Directv or the Employee will be Charged Full Price for an Owned DVR.
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#69 OFFLINE   Rich

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Posted 20 January 2013 - 11:35 AM

How do you own instead of lease one of the newer HRs? I was under the impression that all HR22-24s were leased now. And some of the HR21s were owned instead of leased.


I've got six 24s that are owned.

Rich

#70 OFFLINE   joshjr

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Posted 21 January 2013 - 10:29 AM

Directv has changed their Policy regarding Employees Owning DVRs which states they can't sell them to anyone else and if they leave the Employment of Directv it reverts to becoming a Leased DVR and has to be Returned to Directv or the Employee will be Charged Full Price for an Owned DVR.


That still varies. I spoke to someone in the access card department team on this within the last 2 weeks and was told that they could only sell them if they were no longer employed. It does not seem to be static across the board.
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HR24-200 Leased, HR24-200 Owned, R22-200 Owned, HR22-100 Owned, HR22-100 Owned, HR34-700 Leased. 5 LNB Setup W/SWM 16 Switch
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#71 OFFLINE   Brandon Wedgeworth

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Posted 21 January 2013 - 10:47 AM

One thing I've never been clear on... I purchased a owned receiver from a member here, got a new access card, and had it activated on my account as owned (all through the access card department). I have the protection plan as well. If that DVR were to die down the road, would it be replaced with an owned receiver or does that only apply to the original purchaser?

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#72 OFFLINE   Richierich

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Posted 21 January 2013 - 10:57 AM

The Replacement Receiver or DVR Will Be Considered As OWNED!!! :)
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#73 OFFLINE   Richierich

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Posted 21 January 2013 - 10:59 AM

That still varies. I spoke to someone in the access card department team on this within the last 2 weeks and was told that they could only sell them if they were no longer employed. It does not seem to be static across the board.


Well Directv needs to get their Policy on this matter straight and let everyone know what it is going forward. :)

This Post was Posted by a Directv Employee.

http://www.dbstalk.c...4&postcount=105

Edited by Richierich, 21 January 2013 - 11:35 AM.

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#74 OFFLINE   Rich

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Posted 21 January 2013 - 11:02 AM

One thing I've never been clear on... I purchased a owned receiver from a member here, got a new access card, and had it activated on my account as owned (all through the access card department). I have the protection plan as well. If that DVR were to die down the road, would it be replaced with an owned receiver or does that only apply to the original purchaser?


It will be replaced with an owned HR. How that affects the five tuner HRs is, apparently, not known yet. I've asked several times and haven't gotten an answer to that question that seems firm.

Rich

#75 OFFLINE   Rent_Share

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Posted 21 January 2013 - 01:22 PM

I have an HR21 that replaced and HR20 I bought Used
Direct TV Considers it OWNED

Dish Slimline-5 WB68 MRV Enabled (Non Supported) Cat 5
HR20-100 - HR21/100 - HR23-700 - Not Networked DSR708 SD


#76 OFFLINE   HinterXGames

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Posted 21 January 2013 - 01:26 PM

Just so it's clear, if you deactivated an unrecoverable reciever, you can reactivate that reciever with no problem on your account. As stated above, you just can't sell it, as it is still leased.

Edited by HinterXGames, 21 January 2013 - 01:38 PM.


#77 OFFLINE   wahooq

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Posted 21 January 2013 - 05:26 PM

Well Directv needs to get their Policy on this matter straight and let everyone know what it is going forward. :)

This Post was Posted by a Directv Employee.

http://www.dbstalk.c...4&postcount=105


Thats incorrect, once a DTV employee separates employment the receivers are owned, just have to wait on the account to be switched to a regular account...while employed the receivers are owned but cannot be sold.
My comments and opinions are my own and not necessarily those of DirecTV.

#78 OFFLINE   JBv

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Posted 21 January 2013 - 06:47 PM

Directv has changed their Policy regarding Employees Owning DVRs which states they can't sell them to anyone else and if they leave the Employment of Directv it reverts to becoming a Leased DVR and has to be Returned to Directv or the Employee will be Charged Full Price for an Owned DVR.


That depends on the account type the employee had. With some types of accounts they receivers are supposed to be converted to leased after terminating their employment with DirecTV.


Thats incorrect, once a DTV employee separates employment the receivers are owned, just have to wait on the account to be switched to a regular account...while employed the receivers are owned but cannot be sold.


And this is correct, a *directv* employee will keep their owned equipment.
An employee with a third party who does work for DirecTV and has their equipment marked as owned will have their equipment converted to leased after ending employment.

Best to speak to ACDT as always.
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#79 OFFLINE   Rent_Share

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Posted 09 February 2013 - 08:33 AM

So there is no confusion, these were posted as examples of who/what not to buy based on the complete mis-statement of facts as they relate to leased or owned by eBay Sellers

Item # Removed by OP Zero Bids DirecTv H-24 700 receivers and acc!!!

I have 3 directv h-24 700 recievers with the hookups 2 controllers and the access cards for all 3. I do not know if they work. I had been told That they are in collections but I think that they are ways around that and you can still use them. If not you still have 2 controllers and some extra cords, along with parts!

Item # Removed by OP Zero Bids Used Direct TV H21 receiver HD

I have called direct TV and gave them the RID and they have informed me this receiver is a leased unit and there is no outstanding balance. All that will need to be done if the unit is purchased is both the original owner and new owner will need to be on the phone so the receiver can be transfered to the new owner. The DirecTV person reassured me several times that there is no charge for the leased receiver to be transfered to a new owner.. Here is the RID if you would like to call DirecTV and verify this info.eBay bidders are smarter than lying eBay listers removed by OP


Edited by Rent_Share, 10 February 2013 - 09:38 AM.

Dish Slimline-5 WB68 MRV Enabled (Non Supported) Cat 5
HR20-100 - HR21/100 - HR23-700 - Not Networked DSR708 SD


#80 OFFLINE   Rich

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Posted 09 February 2013 - 12:15 PM

Item # 221184994260 Zero Bids DirecTv H-24 700 receivers and acc!!!

I have 3 directv h-24 700 recievers with the hookups 2 controllers and the access cards for all 3. I do not know if they work. I had been told That they are in collections but I think that they are ways around that and you can still use them. If not you still have 2 controllers and some extra cords, along with parts!


Item # 111008137649 Zero Bids Used Direct TV H21 receiver HD

I have called direct TV and gave them the RID and they have informed me this receiver is a leased unit and there is no outstanding balance. All that will need to be done if the unit is purchased is both the original owner and new owner will need to be on the phone so the receiver can be transfered to the new owner. The DirecTV person reassured me several times that there is no charge for the leased receiver to be transfered to a new owner.. Here is the RID if you would like to call DirecTV and verify this info. RID # 0293 8782 5242 Serial # C11BA7PR102589


eBay bidders are smarter than lying eBay listers


To add to this: The more sales the listers have, the less you can trust them. This is a generality, of course. Good rule of thumb, tho.

Rich




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