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Guest Message by DevFuse

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leased or owned??


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108 replies to this topic

#76 OFFLINE   HinterXGames

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Posted 21 January 2013 - 01:26 PM

Just so it's clear, if you deactivated an unrecoverable reciever, you can reactivate that reciever with no problem on your account. As stated above, you just can't sell it, as it is still leased.

Edited by HinterXGames, 21 January 2013 - 01:38 PM.


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#77 OFFLINE   wahooq

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Posted 21 January 2013 - 05:26 PM

Well Directv needs to get their Policy on this matter straight and let everyone know what it is going forward. :)

This Post was Posted by a Directv Employee.

http://www.dbstalk.c...4&postcount=105


Thats incorrect, once a DTV employee separates employment the receivers are owned, just have to wait on the account to be switched to a regular account...while employed the receivers are owned but cannot be sold.
My comments and opinions are my own and not necessarily those of DirecTV.

#78 OFFLINE   Jacob Braun

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Posted 21 January 2013 - 06:47 PM

Directv has changed their Policy regarding Employees Owning DVRs which states they can't sell them to anyone else and if they leave the Employment of Directv it reverts to becoming a Leased DVR and has to be Returned to Directv or the Employee will be Charged Full Price for an Owned DVR.


That depends on the account type the employee had. With some types of accounts they receivers are supposed to be converted to leased after terminating their employment with DirecTV.


Thats incorrect, once a DTV employee separates employment the receivers are owned, just have to wait on the account to be switched to a regular account...while employed the receivers are owned but cannot be sold.


And this is correct, a *directv* employee will keep their owned equipment.
An employee with a third party who does work for DirecTV and has their equipment marked as owned will have their equipment converted to leased after ending employment.

Best to speak to ACDT as always.
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#79 OFFLINE   Rent_Share

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Posted 09 February 2013 - 08:33 AM

So there is no confusion, these were posted as examples of who/what not to buy based on the complete mis-statement of facts as they relate to leased or owned by eBay Sellers

Item # Removed by OP Zero Bids DirecTv H-24 700 receivers and acc!!!

I have 3 directv h-24 700 recievers with the hookups 2 controllers and the access cards for all 3. I do not know if they work. I had been told That they are in collections but I think that they are ways around that and you can still use them. If not you still have 2 controllers and some extra cords, along with parts!

Item # Removed by OP Zero Bids Used Direct TV H21 receiver HD

I have called direct TV and gave them the RID and they have informed me this receiver is a leased unit and there is no outstanding balance. All that will need to be done if the unit is purchased is both the original owner and new owner will need to be on the phone so the receiver can be transfered to the new owner. The DirecTV person reassured me several times that there is no charge for the leased receiver to be transfered to a new owner.. Here is the RID if you would like to call DirecTV and verify this info.eBay bidders are smarter than lying eBay listers removed by OP


Edited by Rent_Share, 10 February 2013 - 09:38 AM.

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#80 OFFLINE   Rich

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Posted 09 February 2013 - 12:15 PM

Item # 221184994260 Zero Bids DirecTv H-24 700 receivers and acc!!!

I have 3 directv h-24 700 recievers with the hookups 2 controllers and the access cards for all 3. I do not know if they work. I had been told That they are in collections but I think that they are ways around that and you can still use them. If not you still have 2 controllers and some extra cords, along with parts!


Item # 111008137649 Zero Bids Used Direct TV H21 receiver HD

I have called direct TV and gave them the RID and they have informed me this receiver is a leased unit and there is no outstanding balance. All that will need to be done if the unit is purchased is both the original owner and new owner will need to be on the phone so the receiver can be transfered to the new owner. The DirecTV person reassured me several times that there is no charge for the leased receiver to be transfered to a new owner.. Here is the RID if you would like to call DirecTV and verify this info. RID # 0293 8782 5242 Serial # C11BA7PR102589


eBay bidders are smarter than lying eBay listers


To add to this: The more sales the listers have, the less you can trust them. This is a generality, of course. Good rule of thumb, tho.

Rich

#81 OFFLINE   Brubear

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Posted 09 February 2013 - 01:13 PM

That is the ONLY number you can call and be assured of the receiver's status. Trust no one else. I've got that number on speed dial.

Rich


Access card distribution team is the only ones that can change the status and order access cards. ALL CSRs have access to the ird information, whether leased or owned and account status. If you are specific about what you are looking for you will get the right information.

That being said, over the years all of my irds were switched from owned to leased even though I've carried the Protection Plan since we first had it. We went over the activity on my account and when I'd gotten replacements they were not activated properly and so when the agent built an activation, it populated the unit as leased. ACDT was able to correct that and switched all of my receivers back to owned.

Edited by Brubear, 09 February 2013 - 01:20 PM.

my comments and opinions are my own and do not suggest endorsement by my employer


#82 OFFLINE   CCarncross

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Posted 09 February 2013 - 01:25 PM

BTW, isnt there a forum rule about listing things for sale outside of the "Buy, Sell, Trade" forum?

#83 OFFLINE   Rich

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Posted 09 February 2013 - 01:36 PM

Access card distribution team is the only ones that can change the status and order access cards. ALL CSRs have access to the ird information, whether leased or owned and account status. If you are specific about what you are looking for you will get the right information.


You have to be kidding.

Rich

#84 OFFLINE   Brubear

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Posted 10 February 2013 - 04:01 AM

You have to be kidding.

Rich


I wouldn't have posted if I was kidding.

my comments and opinions are my own and do not suggest endorsement by my employer


#85 OFFLINE   Rent_Share

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Posted 10 February 2013 - 09:39 AM

BTW, isnt there a forum rule about listing things for sale outside of the "Buy, Sell, Trade" forum?



Edited my post to make the examples of lies by sellers regarding leased or owned more difficult to find

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#86 OFFLINE   hdtvfan0001

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Posted 10 February 2013 - 09:48 AM

Simply put....owned units are becoming scarce.

People interested in obtaining owned units need to carefully and diligently do their homework to confirm the units are indeed owned - including via DirecTV's Access Card department (beyond just the owner's assurance).
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#87 OFFLINE   Mike Bertelson

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Posted 10 February 2013 - 10:50 AM

Simply put....owned units are becoming scarce.

People interested in obtaining owned units need to carefully and diligently do their homework to confirm the units are indeed owned - including via DirecTV's Access Card department (beyond just the owner's assurance).

You're absolutely right. It's also getting harder for those with owned receivers to sell them making even more important to get that RID verified.

Mike

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#88 OFFLINE   Rich

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Posted 10 February 2013 - 11:18 AM

I wouldn't have posted if I was kidding.


Yup, I know. That was about as sarcastic as I get. I wouldn't trust any CSR except those that work in the Access Department and I always call back the next day to ensure that my owned HR was actually put down on my account as owned. I really don't trust the other CSRs.

Rich

#89 OFFLINE   dpeters11

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Posted 10 February 2013 - 12:21 PM

I think I've also heard cases of more unscrupulous sellers giving out an RID that is able to be transferred, but that's not the box you get. There are posters here that I'd trust to give correct info, but I probably would stay away from ebay auctions.

#90 OFFLINE   The Merg

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Posted 10 February 2013 - 12:44 PM

Edited my post to make the examples of lies by sellers regarding leased or owned more difficult to find


I understood you.

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#91 OFFLINE   Rent_Share

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Posted 10 February 2013 - 04:13 PM

I understood you.

- Merg


Not everyone did

BTW, isnt there a forum rule about listing things for sale outside of the "Buy, Sell, Trade" forum?


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HR20-100 - HR21/100 - HR23-700 - Not Networked DSR708 SD


#92 OFFLINE   tomspeer46

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Posted 10 February 2013 - 09:04 PM

I have a question for those of you who understand DirecTV's policies:
After I went over the end of my 2 year agreement, D* called me and offered me a free DVR to replace my H24, mostly I think to get me on another 2-year commitment. It sounded OK at the time, but after receiving an HR21, I changed my mind. (I already have an HR24 plus the H24.) The HR21 is too large, and from what I read, the HR21 is slow and has too small a hard drive.
I called them up, told them I didn't want it, and they promised to send me a recovery kit. They haven't done so yet, I assume because it is "non-recoverable". I never plugged it in or activated it on my account, and it is in the original packing from DirecTV.

What do you guys think it's status is? Could anyone else activate it? Could I do so a year from now? I suppose I could call the ACT and ask, but I really don't care enough to bother right now. I just wanted an opinion from someone more knowledgible than me.

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#93 ONLINE   carl6

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Posted 10 February 2013 - 09:25 PM

If you have not activated it, you should be able to return it without a commitment, however you really do need to call DirecTV and work this with them.

If it was intended to replace the H24, then they are also expecting that to be deactivated and returned.

There is a time limit within which you must activate a new unit, something like 30 days. So don't wait too long before contacting them and resolving this.

#94 OFFLINE   Rich

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Posted 11 February 2013 - 10:55 AM

I have a question for those of you who understand DirecTV's policies:
After I went over the end of my 2 year agreement, D* called me and offered me a free DVR to replace my H24, mostly I think to get me on another 2-year commitment. It sounded OK at the time, but after receiving an HR21, I changed my mind. (I already have an HR24 plus the H24.) The HR21 is too large, and from what I read, the HR21 is slow and has too small a hard drive.
I called them up, told them I didn't want it, and they promised to send me a recovery kit. They haven't done so yet, I assume because it is "non-recoverable". I never plugged it in or activated it on my account, and it is in the original packing from DirecTV.

What do you guys think it's status is? Could anyone else activate it? Could I do so a year from now? I suppose I could call the ACT and ask, but I really don't care enough to bother right now. I just wanted an opinion from someone more knowledgible than me.


I've been waiting for over 3 months to have a recovery kit sent to me for an HR. As soon as it shows up on a bill I'm gonna call Retention and get some goodies for this mistake.

If I were you, I'd call Retention ASAP. As Carl says, there is a set period of time for a "new" HR to be activated. I thought it was 7 days, but I'm not sure. You're correct about the 21s being slow.

Rich

#95 OFFLINE   acostapimps

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Posted 11 February 2013 - 09:29 PM

Whenever I verify the RID number I just use the Directv website to email the number and usually get a quick response during business hours of course, But it's better to call Access Card Dept for better explanation.

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#96 OFFLINE   tomspeer46

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Posted 15 February 2013 - 06:36 PM

I've been waiting for over 3 months to have a recovery kit sent to me for an HR. As soon as it shows up on a bill I'm gonna call Retention and get some goodies for this mistake.

If I were you, I'd call Retention ASAP. As Carl says, there is a set period of time for a "new" HR to be activated. I thought it was 7 days, but I'm not sure. You're correct about the 21s being slow.

Rich

Well, after one regular CSR and three different Retention Department CSR's (I got cut off twice, once because the battery died on my portable phone, they have promised me a recovery kit. We'll see. They tell me that since I have not activated it, I haven't recommitted to a contract. So far there is no bill. If I don't receive the recovery kit, I will probably just stuff it in the attic. If they don't want it back, I may dissect it for enlightenment.

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#97 OFFLINE   supermod38

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Posted 15 February 2013 - 07:52 PM

:D my experience. bought a HR20 on E-bay for .99 plus shipping. it is as you know a LEASED unit. tried to activate................ no good. only way to activate is to pay $200.00 then it would be OWNED and could be activated. :lol:

it is correct that the H20's can only be used on the original account! unless you pay them the $200.00. HUH, may as well lease a HR24...................:eek2:

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#98 OFFLINE   Brubear

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Posted 16 February 2013 - 07:22 AM

:D my experience. bought a HR20 on E-bay for .99 plus shipping. it is as you know a LEASED unit. tried to activate................ no good. only way to activate is to pay $200.00 then it would be OWNED and could be activated. :lol:

it is correct that the H20's can only be used on the original account! unless you pay them the $200.00. HUH, may as well lease a HR24...................:eek2:


That is incorrect. No one should offer to "sell" you the unit to get it activated. Sounds like the previous account holder may have had a balance. Otherwise you should only have to pay the $20 access card charge.

my comments and opinions are my own and do not suggest endorsement by my employer


#99 OFFLINE   Laxguy

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Posted 16 February 2013 - 08:50 AM

That is incorrect. No one should offer to "sell" you the unit to get it activated. Sounds like the previous account holder may have had a balance. Otherwise you should only have to pay the $20 access card charge.


Sounds like the previous - uh, person- had either leased it or found a leased unit that fell off a truck.
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#100 OFFLINE   supermod38

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Posted 16 February 2013 - 08:56 AM

That is incorrect. No one should offer to "sell" you the unit to get it activated. Sounds like the previous account holder may have had a balance. Otherwise you should only have to pay the $20 access card charge.



she did not offer to sell me the unit,.!!!!

she said i would have to pay $200.00 to activate. it would still be a leased receiver.!:D

I'm not here for a long time, just a GOOD time!
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C-31-lease-32" Emerson
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H24- owned- :righton:





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