Yes...there is a way to have a "reserved" IP, based on the setup in your router. The IP is assigned by your router only, not nomad.
Try logging into your router per its instructions...then search the router help for "mac addreses" and see how it maps those to devices for a reserved IP.
I changed the address of the Nomad to an address outside the DHCP range, but still on the same subnet. When i test the connectivity (ping it) 4/4 packets sent, 0/4 sent back... 100% loss. At least now with it having a "reserved" IP address I can see it in my connections list as a static connection and the status is "Active"... i just can't connect to it.
Hopefully engineering at DTV will be able to help. Little annoying that you can't speak directly to them, but the case "has been escalated". In instances like this, the added levels of customer service resemble Keynesian make-work programs.
Any chance there is a limit as to how many devices can be hooked up to this Actiontec router? CS rep asked the question.