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Posted 13 December 2012 - 10:28 AM
I have a macbook air running OSX version 10.8.2 and Nomad version 1.0.0. Any further ideas or do I need to call DirecTV?
Posted 14 December 2012 - 07:36 AM
Posted 14 December 2012 - 08:45 AM
If it can't communicate with the Server it can't Verify that your Account is in good standing, verify your DVRs, etc.
DIRECTV CUSTOMER SINCE 1997
Here's My Setup
Posted 14 December 2012 - 04:08 PM
Posted 19 December 2012 - 04:27 PM
Posted 19 December 2012 - 05:19 PM
Do you have an iphone or ipad or different computer to try? Does your HD DVR pass the networking tests?
When uninstalling the Mac OS client software, also go to <username> Library/Preferences/com.directv.application.mac.nomad.production.plist <-- delete this file.
Also delete the Nomad folder at - Library/Application Support/Nomad.
Change to a different ethernet cable connecting your nomad to the router directly.
Do a hard reset of the Nomad - hold the reset button down for 30 seconds.
Posted 19 December 2012 - 07:03 PM
When you had the Nomad working, was it with 10.8?
Posted 26 December 2012 - 07:14 AM
Posted 26 December 2012 - 08:04 AM
Posted 27 December 2012 - 02:35 PM
Today's problems don't worry me, I haven't solved yesterday's yet.
SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom
HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom
Posted 27 December 2012 - 03:36 PM
Merg gives good advice --- turn off firewalls and test.
Posted 27 December 2012 - 06:39 PM
Just got off the phone with D* again and they are saying it is my firewall. No way that is the problem so I am stuck. I can see everything on my network and all have the correct addresses and sub masks. Basically I have to contact Comcast and Apple. D* says it isn't their problem!
Did you find and delete the files mentioned earlier? That's fixed it for me before.
Posted 02 January 2013 - 10:23 AM
Posted 02 January 2013 - 10:31 AM
Posted 02 January 2013 - 10:44 AM
Hi all, I have turned off all of my firewalls, retested and still no go. Laxguy, I did delete all of those files as well and reinstalled and still no go. I can see the DVR and the nomad on my network and ping both of them successfully. I am running out of ideas.
My experience on Macintosh generally indicates that deleting and reinstalling the application does nothing. It's the preferences and sometimes hidden files that need shooting in the head.
When you launch nomad, what message do you get?
Posted 02 January 2013 - 11:36 AM
If you are using a comcast provided router, try replacing it with a standard router. Also, I have heard of internet providers securing their DNS (like DNSSEC) networks by creating their own private network unbeknownst to you. If they are doing this then the nomad would not appear to be on your private network.
Have Comcast stop the secure DNS service.
Posted 02 January 2013 - 11:46 AM
Posted 02 January 2013 - 12:52 PM
I read that some verizon users had this problem when using the verizon cable modem router combo.
Did a search on Xfinity Comcast service and saw that they use DNSSEC. Sounded familiar so took a shot in the dark.
The technical support site of D* shows threads about lots of people having trouble w/ the Nomad. It needs quite a few ports open, multi-casting turned on, UPNP turned on, and you need the DVR settings at allow sharing on. Seems Win 7 64bit has problems w/ the Nomad. Switches complicate matters more.
Mine is working great. TW roadrunner Cisco cable modem --> Apple Extreme router --->Nomad, and Airport Express ---> DVR. DVR is wireless to the Extreme router. DVR is fixed ip outside of DHCP range. Nomad ip is not fixed and within DHCP assignable range.
It would be interesting if the OP could try another device or computer as the Nomad client.
Posted 02 January 2013 - 01:16 PM
So after reading this thread about Firewalls causing problems I noticed mine was turned On (which I normally leave Off) so I turned if Off and then Rebooted my Nomad and it has been working for over 2 hours now.
I hope this has corrected my problem.
DIRECTV CUSTOMER SINCE 1997
Here's My Setup
Posted 02 January 2013 - 01:29 PM