I spoke to one of these guys one time and they are fast talkers and deal in half truths. "You can get premium with all the movie channels for the same price as you pay now for cable". What they don't tell you is that after three months, you start paying for the premiums, and after a year your rate goes up to regular price. I brought that up to one guy, and he said after the first year, I could downgrade the package. Maybe that was true, but I didn't believe him because there is a two year contract and it made no sense to me that D* would allow it, since they had to make up for the first year's discount.
I worked in the ACE department which is sales for existing customers. If you work in prospects please don't lie to get sales as I would always have to fix their lies. the door to door people and the in store people who don't even work for directv really but are outsourced are the worst. uggghhh
I am with D* for a little over a year now, but I knew exactly what would happen after three months and after the first year and that's why I didn't go for the premium package. I did the research for a time before I went with D*. Of course the first year discount, free HD for life, no upfront costs for equipment, whole home DVR. and no startup costs were the determining factors.