Actually... The reps in the big box stores all work for sales contractors that are under Smart Circle - They sell about 400,000 jobs annually, with about 300,000 actually getting installed.
I looked into one of these and perhaps "Smart Circle" is what's at the top, but it was a multilevel [aka pyramid] marketing scheme/scam.
At the entry level "the training" is full of falsehoods, so if you actually know DirecTV, you need to be comfortable lying to your perspective customers.
I submitted a modified "sales pitch" which I could live with and I was told I couldn't use it and had to use "the script".
This was my last day.
I want to welcome DirecTView Satellite to the forum, while the age of this thread is such that it needs closing.