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Guest Message by DevFuse

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BUG REPORT: Guide only has two shows in it followed by 9 days of "No Info Avil"


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5 replies to this topic

#1 OFFLINE   Dualtriamp

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Posted 24 January 2004 - 06:54 PM

BUG REPORT: Guide only has two shows in it followed by 9 days of "No Information Available".

Called advanced tech they had me reboot multiple ways. Then check signal strength and check switch.
No resolution.

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#2 OFFLINE   Mark Lamutt

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Posted 24 January 2004 - 07:39 PM

Make sure you leave the 921 in standby tonight, and the guide data will be back tomorrow.
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#3 OFFLINE   Dualtriamp

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Posted 24 January 2004 - 07:51 PM

I asked that question of the ATR and he verified what my experience has been with 721's. They should use the second tuner to download the "new" guide information for a week from now. But I had the guide for all 9 days after the initial 45 minute download and it has disappeared.

#4 Guest_scottct1_*

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Posted 25 January 2004 - 09:07 AM

Usually on the first day the guide is only 2 hours into the future. After its first night it downloads the full 9 day guide.

I consider this a bug since on a 721 when you plug it in it downloads the 9 day guide on the second tuner.

#5 OFFLINE   Slordak

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Posted 26 January 2004 - 08:19 AM

For my 921, when I first received it, I had programming information for what was currently playing, and in some cases one program beyond what was currently playing, but yes, everything else showed up as no information available.

However, I turned the unit off, went to sleep, and the next morning the full program guide was there. This may be the expected behavior, where the system needs a long undisturbed period of off/standby time in order to retrieve the full program guide.

#6 OFFLINE   BobMurdoch

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Posted 26 January 2004 - 10:57 AM

FOX-W guide data was screwed up for me last night on my 921, but the rest was OK. I have NO idea what triggered THAT.

I'm assuming everything is back to normal today.
"The mass of men lead lives of quiet desperation." Henry David Thoreau Walden (1854)

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