Ahh okay that makes more sense somewhat, Why not pay on the due date instead of when you CC update info? Maybe that's how their system works, That also defeats the purpose for autopay if you should be covered for bill pay automatically prior to the next billing cycle.
Cannot pay on due date.[ unless, maybe you use a different CC] Must update info 7 days prior, the CSR explained it takes about that much time for the new information to process. I asked him to repeat that because I couldn't believe what I was hearing.
Amazon and Verizon did it on the spot.
JL is right, it throws everything off, plus, now I'll have to watch the calendar to make sure it gets done on [ Dish's] schedule so I don't get dinged. [ No, I won't pay it early, why should I have to?]
How can a company this size be so backward?
I still say Ergen needs to get with the program and make it easier to GIVE HIM MONEY.