And some people pay $10 per month for HD while others get it free.
Some people pay $8 per month for DVR service while others get it free.
Some people pay $200 for NFL Sunday Ticket while others get it free or at reduced cost.
Some people pay full price for HBO while others get it free or at a discounted price.
Some people pay full price for their service package while others get $20 or $30 per month discounts.
Some people pay $400 for a Genie upgrade while others get it free.
I'm not sure that I understand why some here seem to find it acceptable for customers to get hundreds of dollars worth of discounts or credits, and, yet, they become morally indignant because someone wants a $20 shipping waiver that has been granted to many other customers (regardless of whether they have the protection plan. All of these discounts and credits come as a result of how DIRECTV has decided to do business, and, as long as that is the case, it should be expected that people are going to attempt to get the same discounts or credits that they know others are getting. Further, there are likely very few who post on this board who have the right to claim the moral high ground and can honestly say that they have never sought a discount or credit from DIRECTV, and it is likely that those discounts and credits, too, are ones that have been given to some and have not been given to others.
Maybe because it is so trivial?
While I have done some things as a matter of principle, I usually keep my mouth shut about it because after the fact, I have always felt kind of silly.