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DirecTV App for iPad v1.9.x: Issues/Discussion


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68 replies to this topic

#21 OFFLINE   firemantom26

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Posted 02 January 2013 - 08:37 AM

Just in the last two days this app has completely failed. I have the iPad 3 and it's always worked before. When I now launch the app I get the spinning wheel with the checking network connection. It just stays on that screen, the app doesn't actually launch. I've tried completely closing the app out, deleting the app and redownloading from the App Store, rebooting the iPad, all to the same result. The only thing that works is turning off wifi on the iPad ( I have the 3G/wifi iPad so still have an internet connection with wifi off ) then launching the app again. The app launches correctly with my info but of course it can't find any networked receivers since wifi is off. If I close the app to turn wifi on when I go back I get that checking network connection screen and the app doesn't launch.

Is anyone else having problems with this app? I also have the iPhone DTV app which works fine both on my phone and iPad so I can't figure out what the problem is.


Same problem here................

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#22 OFFLINE   Jnelson

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Posted 02 January 2013 - 08:46 AM

And here

#23 OFFLINE   Jnelson

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Posted 02 January 2013 - 08:51 AM

and just like that, it's working again.

#24 OFFLINE   pappasbike

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Posted 02 January 2013 - 09:01 AM

and just like that, it's working again.


Right after posting my complaint I went back to check the app before leaving the house and it worked as well. Since you guys also had the issue I'm going to assume the problem was with DTV and not our iPads. It's very weird and confusing that there is no indication that there is an issue except that it just doesn't work. But then again why would mine launch when I turned wifi off? Totally confused but hoping that it will just continue to work.

#25 OFFLINE   Jnelson

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Posted 02 January 2013 - 03:11 PM

Its all smoke and mirrors anyway

#26 OFFLINE   gpg

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Posted 02 January 2013 - 05:56 PM

The Ipad app is not working for me now when I try to use the "Watch on Ipad" feature. The loading icon just keeps spinning. I can watch live tv via the guide however.
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#27 OFFLINE   firemantom26

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Posted 04 January 2013 - 09:37 PM

Got a new DECA and works for while and than stops working. :(

#28 OFFLINE   Steve

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Posted 04 January 2013 - 10:21 PM

Got a new DECA and works for while and than stops working. :(

If you haven't already done this, you try uninstalling the app from the iPad and then re-installing it. Sometimes that stabilizes things.
/steve

#29 OFFLINE   firemantom26

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Posted 05 January 2013 - 06:12 AM

If you haven't already done this, you try uninstalling the app from the iPad and then re-installing it. Sometimes that stabilizes things.


I have already tried it.

#30 OFFLINE   dennisj00

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Posted 05 January 2013 - 07:32 AM

Do the lights on the DECA module stay green? (Activity blinks)

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#31 OFFLINE   firemantom26

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Posted 05 January 2013 - 07:45 AM

Do the lights on the DECA module stay green? (Activity blinks)


Yes they do.

#32 OFFLINE   The Merg

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Posted 10 January 2013 - 08:59 AM

DAFI has now been updated to v1.9.9 and is available in the App Store. This appears to be a bug fix release.

- Merg

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#33 OFFLINE   lugnutathome

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Posted 10 January 2013 - 12:14 PM

Thanks for posting this. Hoping the issue with the docking connector not passing audio was fixed!

Don "really is a cool little app" Bolton

DAFI has now been updated to v1.9.9 and is available in the App Store. This appears to be a bug fix release.

- Merg


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#34 OFFLINE   firemantom26

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Posted 10 January 2013 - 12:54 PM

Is the1.9.9 for the iPad ?

#35 OFFLINE   The Merg

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Posted 10 January 2013 - 01:12 PM

Is the1.9.9 for the iPad ?


Yes.

DAFI = DirecTV App for iPad

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
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HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#36 OFFLINE   firemantom26

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Posted 10 January 2013 - 01:24 PM

Yes.

DAFI = DirecTV App for iPad

- Merg


Great, I will download it when I get home to see if it works.

#37 OFFLINE   acostapimps

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Posted 10 January 2013 - 08:06 PM

I was about to update the Directv Ipad app then something tells me to check the reviews first which you could always expect to be bad reviews, and it was but also checked here to verify and now I'm sticking to the previous version which works fine, lessons learned ALWAYS CHECK FOR REVIEWS FIRST, then decided to update or not depending on how well or bad the previous version worked.

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#38 OFFLINE   Earl Bonovich

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Posted 10 January 2013 - 10:14 PM

I was about to update the Directv Ipad app then something tells me to check the reviews first which you could always expect to be bad reviews, and it was but also checked here to verify and now I'm sticking to the previous version which works fine, lessons learned ALWAYS CHECK FOR REVIEWS FIRST, then decided to update or not depending on how well or bad the previous version worked.


I am curious on what particular item you saw in the limited reviews, that lead you to this conclusion.

As of this moment: 50 people have rated the app.
38 of them are 4 & 5 Star
8 are 3 star.
4 2 and 1 star.

Only 8 people have written any comments.

Of those, only 2 are below 3 star.

So what review was there (That I am missing), is causing you concern on upgrading.
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#39 OFFLINE   acostapimps

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Posted 10 January 2013 - 10:22 PM

I am curious on what particular item you saw in the limited reviews, that lead you to this conclusion.

As of this moment: 50 people have rated the app.
38 of them are 4 & 5 Star
8 are 3 star.
4 2 and 1 star.

Only 8 people have written any comments.

Of those, only 2 are below 3 star.

So what review was there (That I am missing), is causing you concern on upgrading.


What I'm reading here makes me want to wait for another update, but then again is been working fine for me so as they say if it ain't broke don't fix it or in this case try to update :D

#40 OFFLINE   Earl Bonovich

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Posted 10 January 2013 - 10:29 PM

What I'm reading here makes me want to wait for another update, but then again is been working fine for me so as they say if it ain't broke don't fix it or in this case try to update :D


Any particular one, as I have gone back and looked at the 8 comments that were posted... and curious on what issue you are seeing in those comments.
Earl - Gotta Love Karma

DIRECTV employee since April 2008.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV




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