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No ON DEMAND after update?


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4 replies to this topic

#1 OFFLINE   mroot

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Posted 19 December 2012 - 06:07 PM

The only ON DEMAND channels I get are 1000 and 1999. I am connected to the internet, as I get both Pandora and YouTube videos and I am sure they come over the net. I was on the phone with DTV for an hour doing all sorts of things, but still no On DEMAND channels. The info screen also says I have internet connection. Methinks the box is hosed? It's an HR24/200. I have scoured the forums to see if anyone else is experiencing this. I noticed the software was updated 6 days ago to version 60 or 62.

Whatcha think?

Mike

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#2 OFFLINE   mrmojo

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Posted 19 December 2012 - 06:15 PM

The only ON DEMAND channels I get are 1000 and 1999. I am connected to the internet, as I get both Pandora and YouTube videos and I am sure they come over the net. I was on the phone with DTV for an hour doing all sorts of things, but still no On DEMAND channels. The info screen also says I have internet connection. Methinks the box is hosed? It's an HR24/200. I have scoured the forums to see if anyone else is experiencing this. I noticed the software was updated 6 days ago to version 60 or 62.

Whatcha think?

Mike


Mike - have you tried rebooting the box? I have had issues after the last few updates and this usually cleared them up for me. The last 2 times a RBR (red button reset) did not clear up the issues but a hard reboot (unplug the box, wait 15 min, plug in) did. After this recent update my box froze when I tried to unlock parental controls for 4 hours. After I entered my code the box stayed on the screen and all controls were unresponsive.

#3 OFFLINE   mroot

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Posted 19 December 2012 - 06:25 PM

I have reset the box. Reset all network settings twice. Just about everything you can imagine. I have not tried unplugging it, but will give that a shot. I personally think it is box failure, but also thought it may have had something to do with the recent update.

M

#4 OFFLINE   larry55

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Posted 19 December 2012 - 08:28 PM

call back and tell direc to turn the demand on.that what i had to about six months ago.

#5 OFFLINE   mroot

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Posted 19 December 2012 - 10:20 PM

I just checked and they are back. I'm guessing they figured it out and turned them back on! Thanks for your response!

Mike




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