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HR34 Genie, version 0x05D4 - Issues/Discussion


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133 replies to this topic

#1 OFFLINE   Stuart Sweet

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Posted 21 December 2012 - 09:51 AM

This is the official Issues and Discussion thread for HR34, version 0x05D4

Release notes: http://www.dbstalk.c...ad.php?t=211393

We ask that you keep polite and focused within this thread, and post as much detail as possible. If your receiver is set up for network issue reporting, please post the key generated by the receiver.

Being part of the DBSTalk community means working together to help each other document issues and come up with solutions. While everyone gets upset from time to time, this is not the appropriate place for vents or rants. All off-topic posts and discussion will be deleted.


Thanks!

Opinions expressed by me are my own and do not necessarily reflect
those of DBSTalk.com, DIRECTV, DISH, The Signal Group, or any other company.

#2 OFFLINE   ebox4greg

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Posted 21 December 2012 - 10:02 AM

Is this the release everyone's been waiting on to fix some of the H34/C31 gray screen issues?

I got it at 4:51 this morning. Receiver was on, but non responsive. Had to reboot twice.

#3 OFFLINE   bnwrx

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Posted 21 December 2012 - 10:09 AM

The "Cancel Future Recording Bug" is still present........

HR44-500 HDMI to 42"Toshiba
HR21-100 HDMI to 32" LG and 20" AOC

Directv since 1996(the USSB,Pegasus days...)
...sometimes, there is no answer...
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#4 OFFLINE   c6duffman

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Posted 21 December 2012 - 11:18 AM

Is this the release everyone's been waiting on to fix some of the H34/C31 gray screen issues?

I got it at 4:51 this morning. Receiver was on, but non responsive. Had to reboot twice.


It's probably to early to tell, but, so far I've not had a gray screen. And I've turned my C31 off and on a bunch of times.

#5 OFFLINE   raott

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Posted 21 December 2012 - 11:41 AM

The "Cancel Future Recording Bug" is still present........


Nearly impossible to tell what was and was not fixed given the lack of info Directv gives out in release notes. I've never seen another company with release notes so vague and completely non-informative.
SONY KDS-55A3000 and a couple of Vizios; SWM16; HR34 NR; HR22 NR; HR20-700 NR; H23-600 NR; R22 NR

#6 OFFLINE   Barry in Conyers

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Posted 21 December 2012 - 12:44 PM

The "Cancel Future Recording Bug" is still present........



That is not a "bug"; it is poorly written firmware combined with poor pre-release testing and / or poor release management.

#7 OFFLINE   FlyingDiver

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Posted 21 December 2012 - 12:52 PM

That is not a "bug"; it is poorly written firmware combined with poor pre-release testing and / or poor release management.


In other words, a buggy implementation. :D

#8 OFFLINE   Drucifer

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Posted 21 December 2012 - 01:44 PM

Thanks for the upgrade. The HR34 now has a 'mode' issue with my Samsung LN52A650.

The connection is getting better, but it keeps losing A/V frequently.

DREW

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LR: HR34-7, Den: HR24-1, MB: HR24-5, Bsm: HR21-2, Kit: H25-5
PrimeStar '95, DirecTV  '00


#9 OFFLINE   Drucifer

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Posted 21 December 2012 - 01:49 PM

The "Cancel Future Recording Bug" is still present........

If it not fix after three software upgrades, you can practically forget about it getting fixed. You see, only a small percentage of customers check their ToDo List, so we don't matter.

Edited by Drucifer, 21 December 2012 - 02:38 PM.

DREW

Do it Right, Do it Once
LR: HR34-7, Den: HR24-1, MB: HR24-5, Bsm: HR21-2, Kit: H25-5
PrimeStar '95, DirecTV  '00


#10 OFFLINE   Drucifer

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Posted 21 December 2012 - 02:36 PM

Thanks for the upgrade. The HR34 now has a 'mode' issue with my Samsung LN52A650.

The connection is getting better, but it keeps losing A/V frequently.

For those that got this, a RBR (Red Button Reset) seems to have fixed the mode - no A/V issue.

DREW

Do it Right, Do it Once
LR: HR34-7, Den: HR24-1, MB: HR24-5, Bsm: HR21-2, Kit: H25-5
PrimeStar '95, DirecTV  '00


#11 OFFLINE   Drinyth

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Posted 21 December 2012 - 09:21 PM

It's probably to early to tell, but, so far I've not had a gray screen. And I've turned my C31 off and on a bunch of times.


Please report back if you do. I just saw that this got released today and haven't had time yet to play around with it and try things out.

This will probably be my best Christmas present if it really does fix the problem that we've been having!

#12 OFFLINE   dsw2112

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Posted 21 December 2012 - 09:48 PM

If it not fix after three software upgrades, you can practically forget about it getting fixed. You see, only a small percentage of customers check their ToDo List, so we don't matter.


That issue is not limited to the To Do list. It happens in any means used to cancel a future recording; guide, smart search, ToDo, etc.
SL3-Slimline to SWM16 - DECA
HR34-700, HR24-500, & HR22-100

#13 OFFLINE   Drucifer

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Posted 21 December 2012 - 10:36 PM

Deletion of a recording program via its More Info still doesn't always take you back to the PlayList. Instead you are sent to the channel of the last live show you were watching.

This is a real pain in the butt if you are watching shows from a folder midway in your PlayList.

DREW

Do it Right, Do it Once
LR: HR34-7, Den: HR24-1, MB: HR24-5, Bsm: HR21-2, Kit: H25-5
PrimeStar '95, DirecTV  '00


#14 OFFLINE   Drucifer

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Posted 21 December 2012 - 10:45 PM

More Info 'View Upcoming' for all Remote Recordings on the Genie PlayList sill gives a false NONE.

DREW

Do it Right, Do it Once
LR: HR34-7, Den: HR24-1, MB: HR24-5, Bsm: HR21-2, Kit: H25-5
PrimeStar '95, DirecTV  '00


#15 OFFLINE   Drucifer

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Posted 21 December 2012 - 10:52 PM

The Up & Down White Arrows or Triangles are still missing from the Genie PlayList.

DREW

Do it Right, Do it Once
LR: HR34-7, Den: HR24-1, MB: HR24-5, Bsm: HR21-2, Kit: H25-5
PrimeStar '95, DirecTV  '00


#16 OFFLINE   TMan

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Posted 21 December 2012 - 11:27 PM

Yawn. More half-baked software.

C31 would only show gray screen, or just the clock in corner, or messed up guide over gray background. Had to reboot HR34 after C31 red button reset didn't help.
October 2012 DirecTV subscriber - HR34(Genie)/C31/C31 - AU9-S-SWM Five LNB - Premier

#17 OFFLINE   KK in CT

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Posted 22 December 2012 - 09:40 AM

Just got this release last night. So far only change I've noticed is the guide is much slower now. Much slower.

#18 OFFLINE   Carl Spock

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Posted 22 December 2012 - 10:02 AM

KJK in CT, new software repopulates the Guide. Give it 24 hours before judging the unit's speed. What you are experiencing can happen in the meantime.
hangin' with the bros at 40 Eridani A

#19 OFFLINE   Jerry_K

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Posted 22 December 2012 - 10:03 AM

Just got this release last night. So far only change I've noticed is the guide is much slower now. Much slower.


True to form, it is a real downgrade. Please bring back the SD GUI
Genie (nee HR34) 2TB Internal, Magnavox NR1601, Sharp 40" LED
HR24 2TB Internal, Magnavox NR1501, Sansui 32" LCD

#20 OFFLINE   Carl Spock

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Posted 22 December 2012 - 11:07 AM

So we'll put you down as iffy?

;)
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