I am going to be installing a headend in a hotel which will combine analog DirecTV standard definition modulated video and digital broadcast off-air. This hotel uses about a hundred Philips model 42HF7945D, 42" flatscreen TVs.
The incumbent service provider is Lodgenet, and they have replaced the input terminal card/board with their own proprietary board that apparently combines Pro:Idiom decryption, channel tuning and PPV. They will be returning the boards they took out, but for now, I do not have one in hand to begin my experimentation with the programming of these TVs. I need to determine whether they can recognize 8VSB digital signals if they are frequency shifted to the cable STD frequency channel plan, but cannot test them without an input terminal card. If they can't, I will most likely transcode them to QAM.
But anyway, I am going through hell trying to get just one original input terminal card to experiment with. I contacted Philips commercial services directly, and they said they would attempt to get me one, but they never did, nor did they contact me to tell me their "effort" to do so had failed. Previously, I had discussed this model TV with the hotel's building engineer, who has worked as a bench technician, and he told me he had become exasperated by the unavailability of repair parts for these 42", six year old TVs, and that the largest TV repair company in this major metropolitan market will not service them because they cannot get parts either.
I called Philips back today and was told that they couldn't get me one single input terminal card. I asked them the name of a local dealer or distributor or even a large customer that I might get one from locally, but the service rep became combative and kept abruptly replying, "No", "No", and "No" to my every query.
I am amazed that this commercial TV manufacturer does NOT keep input terminal cards available for this model. I mean, input terminals can break when a person goes to move the TV without disconnecting the cable, or when a hamfisted person cross-threads the F-connector and then wrenches it down. That must happen somewhere at least every week. And when it does, they say "tough luck" to the customer and force him to replace the whole TV?
The only thing they can furnish me with is a master, programming remote (the one that looks like Gumby),
but we already have one from another hotel that this privately owned, non-branded hotel group runs. I sure could use a clone box, or Smart Loader, but Philips says those are not available, and while Goggling the part number get me a number of "supplier". none of the suppliers I contact actually had one in hand. They all were just order takers who were going to attempt to arrange to have Philips drop ship one, which they apparently cannot do because Philips doesn't have an
Can anyone out there who has pulled their input terminal cards out of this TV or a similar one furnish me with one, and can anyone come up with a clone box I can buy or even rent/borrow? Its part number is 22AV1120/00. It is one of these: http://icecat.us/us/....ox-510214.html
Edited by AntAltMike, 22 December 2012 - 12:02 PM.