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Guest Message by DevFuse


Do I need a DECA adapter for a H23-600?

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4 replies to this topic

#1 OFFLINE   danman71



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Posted 25 December 2012 - 05:20 PM

I called Directv and had them send me a additional receiver (free longtime customer). I told them I had Multi-Room viewing and needed a compatibile model.

They said all their models were new and were compatible. They sent me a refurbished H23-600 without a Deca Home Adapter.

Will this model work for Multi-Room viewing without a Deca Adapter? I thought only the newer H24 models would, but I wasn't sure about the H23?
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#2 OFFLINE   FlyingDiver


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Posted 25 December 2012 - 05:40 PM

According to the Solid Signal website, all receivers except H24, HR24, H25, and HR34 need the external DECA. So they should have sent one.

#3 OFFLINE   danman71



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Posted 25 December 2012 - 07:38 PM

Thanks, that is what I was thinking. I am going to call them tomorrow and have them either send the DECA or another receiver.
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#4 OFFLINE   The Merg

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Posted 25 December 2012 - 11:08 PM

Yup. You need a DECA. DirecTV should send you one at no cost. It should have been sent to you with the H23.

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#5 OFFLINE   P Smith

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Posted 26 December 2012 - 10:19 AM

You'll need to call CSR and explain your config [MRV], then ask for the DECA.

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