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Guest Message by DevFuse

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You Tube not showing up in Extras


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22 replies to this topic

#1 OFFLINE   jamieh1

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Posted 25 December 2012 - 09:03 PM

You tube is not showing up in my Extras menu. I have internet connected and have ran network setup. Im able to download on demand shows.
Pandora is showing in the Extras menu.
Ive rebooted and still nothing.

Any ideas?

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#2 OFFLINE   texasbrit

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Posted 25 December 2012 - 10:34 PM

Can take up to a week for youtube to show up.....

#3 OFFLINE   Drucifer

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Posted 26 December 2012 - 02:32 PM

Is Settings/Parental/Web Videos allow?
DREW
Do it Right, Do it Once
LR: HR34-7, Den: HR24-1, MB: HR24-5, Bsm: HR24-2, Kit: H25-5
PrimeStar '95, DirecTV  '00

#4 OFFLINE   jamieh1

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Posted 26 December 2012 - 06:58 PM

Is Settings/Parental/Web Videos allow?


That option is not showing up. Ive checked for it already.

#5 ONLINE   MysteryMan

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Posted 27 December 2012 - 04:50 AM

That option is not showing up. Ive checked for it already.


It takes time for "Web Videos" to reload. Give it a day and check again.

DirecTV customer since 1995.


#6 OFFLINE   jamieh1

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Posted 31 December 2012 - 09:28 AM

Still not showing up.

#7 ONLINE   MysteryMan

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Posted 31 December 2012 - 04:21 PM

Still not showing up.


Do a reset twice in a thirty minute period. This will clear the cache. Give it 36 hours to rebuild. YouTube should appear in that time frame.

DirecTV customer since 1995.


#8 OFFLINE   JBv

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Posted 31 December 2012 - 05:53 PM

What everyone else said though more clear: Do a red button reset. Wait until it goes to step 1/2. Then it will get to step 2/2. At any point above 1% retrieving satellite info do another red button reset. Then wait 24 hours.
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#9 OFFLINE   jamieh1

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Posted 03 January 2013 - 05:44 PM

cleared the cache several times, still no You tube, been 2 weeks.

#10 OFFLINE   Drucifer

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Posted 05 January 2013 - 04:50 PM

What does the DirecTV CSR tell ya to do to get the missing Web Video?
DREW
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LR: HR34-7, Den: HR24-1, MB: HR24-5, Bsm: HR24-2, Kit: H25-5
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#11 OFFLINE   jamieh1

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Posted 10 January 2013 - 09:10 PM

Still no You tube, been several weeks, reset cache and still nothing, No option in parental controls. Getting Pandora and Ondemand but no you tube.

#12 OFFLINE   allenn

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Posted 10 January 2013 - 10:03 PM

Do you have parental controls turned on for Web Videos? YouTube videos can be locked by the parental controls function. Check out this thread: http://www.dbstalk.c...007#post2708007 and http://www.dbstalk.c...027#post2708027.

Edited by allenn, 10 January 2013 - 10:09 PM.

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#13 OFFLINE   jamieh1

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Posted 20 January 2013 - 04:40 PM

That option is not even showing up in parental. This receiver was a swap out. You tube has never shown up. Im getting Pandora and im able to use on demand services.

#14 OFFLINE   CCarncross

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Posted 20 January 2013 - 07:42 PM

That option is not even showing up in parental. This receiver was a swap out. You tube has never shown up. Im getting Pandora and im able to use on demand services.


What model is this replacement in case I missed it earlier?

#15 OFFLINE   jamieh1

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Posted 20 January 2013 - 09:41 PM

HR23-700

#16 OFFLINE   Drucifer

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Posted 21 January 2013 - 01:34 AM

Call DirecTV and tell 'em you are missing Web Video from the menu.

You get that back and YouTube will show up.
DREW
Do it Right, Do it Once
LR: HR34-7, Den: HR24-1, MB: HR24-5, Bsm: HR24-2, Kit: H25-5
PrimeStar '95, DirecTV  '00

#17 OFFLINE   Tubaman-Z

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Posted 21 January 2013 - 11:03 AM

Jamie,

I'm interested in how this works out for you as I have the same problem. HR20-100, latest national release.

Kevin

My top 5 wishlist: 1) Free MRV HR to HR 2) Fix Channels I Receive so that it is accurate 3) > 50 SeriesLink 4) Usage of both internal and external drives concurrently 5) Support for other video providers as DoD (i.e. Hulu, CBS)   

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<><


#18 OFFLINE   allenn

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Posted 21 January 2013 - 08:18 PM

Your ISP may be blocking YouTube through their parental management software.

PrimeStar/DIRECTV subscriber since 10/30/1994.
Roswell, GA (Atlanta Area)
2 D* HR24-100s and AM21s
MRV - D* SWiM LNB, PI-21 module, and Wireless DECA Cinema Connection Kit (CCK-W)
Linksys WRT310N


#19 OFFLINE   jamieh1

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Posted 25 January 2013 - 01:30 PM

Still no you tube showing in the extras menu. Reset cache. Reset to factory.
Im getting On demand on this reciever and Pandora. The you tube feature is not even showing up in the menu.

#20 OFFLINE   DaaQ

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Posted 25 January 2013 - 09:35 PM

It is something to do with your ISP or router settings, are you using your own purchased router or one from the cable/dsl company?

I don't know why it happens but you really need to either check into router settings or get a hold of someone from your ISP that knows their stuff.




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