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Help Getting Internet Reconnected


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49 replies to this topic

#26 OFFLINE   The Merg

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Posted 27 December 2012 - 11:07 AM

Nope. Just 1.


Can you hit the DASH button on the other DVR and see if it says anything about SWiM being connected?

Also, when the CCK is powered on, what lights are lit on it? The Power and Activity lights should be green.

Next, can you swap out the Ethernet cable from the CCK to the DVR with a different one?

Lastly, another way to test if the Ethernet port is bad (which I will admit is always a possibility, however, slim) on this receiver would be to connect the CCK to your other DVR. If you do that, disconnect the Ethernet cable from that DVR and reset the Network Settings. Then power up the CCK and connect the Ethernet cable from the CCK to the other DVR. You should get an on-screen prompt that a wireless adapter has been detected.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#27 OFFLINE   WestDC

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Posted 27 December 2012 - 11:16 AM

Always a possibility, but the chances of the Ethernet port going bad is pretty slim.

- Merg


Just another test

"Let's Have Some Fun!"

SL-5, SWM-16, (2) HR22-100, (1) H21-200, (1) H20-100, (1) HR44-200, (1) CCK


#28 OFFLINE   cawras

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Posted 27 December 2012 - 11:17 AM

When i hit the dash on the other unit it says internet connected. No mention of SWiM

The CCK has the following lights on: Power, WLan and Activity (which blinks periodically).

To change out the cables I'll have to wait until the kids are over. All of th sis in a wall unit and it is almost impossible to get to all of the connections. easily

Merg - - - thanks very much for your help.

#29 OFFLINE   The Merg

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Posted 27 December 2012 - 11:30 AM

Just another test


True. :)

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#30 OFFLINE   The Merg

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Posted 27 December 2012 - 11:31 AM

When i hit the dash on the other unit it says internet connected. No mention of SWiM

The CCK has the following lights on: Power, WLan and Activity (which blinks periodically).

To change out the cables I'll have to wait until the kids are over. All of th sis in a wall unit and it is almost impossible to get to all of the connections. easily

Merg - - - thanks very much for your help.


You do have use of both tuners on each DVR, correct? Basically, you can record one thing and watch a second thing.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#31 OFFLINE   cawras

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Posted 27 December 2012 - 11:56 AM

Yes. Both tuners are functional.

#32 OFFLINE   The Merg

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Posted 27 December 2012 - 12:02 PM

Yes. Both tuners are functional.


Not quite sure why the receiver is not indicating that you have SWM connected then.

Anyways, your next best test is to move the CCK to the wired DVR and see if it works there. You can also see if you can run a long ethernet cable from your router to the currently wireless receiver and after resetting Network Settings seeing if the wireless receiver (now wired) will connect.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#33 OFFLINE   cawras

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Posted 27 December 2012 - 12:18 PM

To be honest this technology passed be by a few years ago. It used to be single coax into a receiver and you were done. Now I have the Zinwell WB68 feeding all the rooms but to the best of my knowledge, that's all I have other than the dish.

Again, thanks for trying to help me out. It is much appreciated.

#34 OFFLINE   The Merg

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Posted 27 December 2012 - 12:34 PM

To be honest this technology passed be by a few years ago. It used to be single coax into a receiver and you were done. Now I have the Zinwell WB68 feeding all the rooms but to the best of my knowledge, that's all I have other than the dish.

Again, thanks for trying to help me out. It is much appreciated.


Okay, if you have a WB68, you are not on SWiM, which means that you need two coax cables to each DVR to have full functionality with the DVRs. How many cables are coming from the dish into your house?

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#35 OFFLINE   cawras

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Posted 27 December 2012 - 04:59 PM

OK . . .there are 4 cables going into the WB68 and 8 out. There is one cable going to each HR21. We can record 2 programs and watch a third recorded program at once. Not sure what dvr functions I'm missing?

#36 OFFLINE   The Merg

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Posted 27 December 2012 - 11:11 PM

Where do all the 8 cables go? With your setup, you should require 2 cables to each DVR to use both tuners at the same time. Do you have BBC adapters attached to the back of your DVRs?

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#37 OFFLINE   cawras

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Posted 28 December 2012 - 08:04 AM

The 8 cables go to various rooms in the house. When we had the house built we weren't sure where things were going to be so we had a few extra installed.

I do have bbc adapters on each of the receivers.

#38 OFFLINE   veryoldschool

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Posted 28 December 2012 - 12:15 PM

I do have bbc adapters on each of the receivers.

Then this isn't true:

There is one cable going to each HR21. We can record 2 programs and watch a third recorded program at once.


A.K.A VOS

#39 OFFLINE   The Merg

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Posted 28 December 2012 - 12:25 PM

My thoughts too... Hence, my additional questions to determine the setup.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#40 OFFLINE   veryoldschool

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Posted 28 December 2012 - 12:30 PM

BBC:

Posted Image

DECA installed on a SWiM system:

http://www.dbstalk.c...77&d=1279075740
A.K.A VOS

#41 OFFLINE   The Merg

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Posted 28 December 2012 - 12:36 PM

BBC:

DECA installed on a SWiM system:


Considering he OP says he has a WB68, I'm guessing he has BBC's, but he needs to have two cables to the DVRs.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#42 OFFLINE   cawras

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Posted 28 December 2012 - 12:37 PM

OK, my bad. I just worked the receiver out and you are right, there is two cables on both. Now I am even more confused. I just checked and only three rooms have the dual coax boxes. I just had the basement done and it has a single coax coming from the WB68. What will I need to do to get a new HR34 working? I'm guessing it has something to do with the SWiM which I have no idea about.

Again, I'm sorry for the confusion I have caused.

#43 OFFLINE   litzdog911

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Posted 28 December 2012 - 12:46 PM

Probably best to call DirecTV to get a SWM upgrade and professional installation for your HR34. You cannot use the HR34 on your current setup. And its five tuners will require the addition of a SWM16 switch to your current equipment. DirecTV's installation fee will cost you less than buying all of the required equipment yourself.
HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
Receivers: H25-500 HD Receiver; H21-100 HD Receiver
Mobile Devices: Nomad

Additional equipment configuration details

Sun & moon help site your satellite dish


#44 OFFLINE   veryoldschool

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Posted 28 December 2012 - 12:52 PM

OK, my bad.
Again, I'm sorry for the confusion I have caused.

That's why we're here.
I'd say litzdog911 has a good idea for you.
A.K.A VOS

#45 OFFLINE   The Merg

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Posted 28 December 2012 - 01:08 PM

OK, my bad. I just worked the receiver out and you are right, there is two cables on both. Now I am even more confused. I just checked and only three rooms have the dual coax boxes. I just had the basement done and it has a single coax coming from the WB68. What will I need to do to get a new HR34 working? I'm guessing it has something to do with the SWiM which I have no idea about.

Again, I'm sorry for the confusion I have caused.


Don't worry about it. As mentioned, that's why we're here. I'd say that you would want DirecTV to do the install for you. When I upgraded to a SWM16, I paid $50 for the install. The SWM16 itself is about $250.

So, any luck with swapping the CCK out?

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#46 OFFLINE   cawras

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Posted 28 December 2012 - 01:13 PM

So, any luck with swapping the CCK out?

- Merg[/QUOTE]

No. I have to wait for the kids to come over to help move the wall unit out to get to everything.

I appreciate everyone's help on this. I think at this point I'll be calling DTV and discussing a professional install.

#47 OFFLINE   litzdog911

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Posted 28 December 2012 - 08:54 PM

No. I have to wait for the kids to come over to help move the wall unit out to get to everything.

I appreciate everyone's help on this. I think at this point I'll be calling DTV and discussing a professional install.


Keep us posted.

Edited by veryoldschool, 28 December 2012 - 09:19 PM.

HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
Receivers: H25-500 HD Receiver; H21-100 HD Receiver
Mobile Devices: Nomad

Additional equipment configuration details

Sun & moon help site your satellite dish


#48 OFFLINE   The Merg

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Posted 28 December 2012 - 11:46 PM

No. I have to wait for the kids to come over to help move the wall unit out to get to everything.

I appreciate everyone's help on this. I think at this point I'll be calling DTV and discussing a professional install.


My guess is that if you upgrade to Whole Home and a HR34, your connection problems will be solved. Working off of DECA makes things much easier to support and trouble-shoot.

- Merg

Edited by The Merg, 29 December 2012 - 09:16 AM.

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#49 OFFLINE   cawras

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Posted 29 December 2012 - 09:01 AM

That's the current plan

#50 OFFLINE   dielray

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Posted 29 December 2012 - 07:29 PM

Is the WLAN light solid on the wireless adapter?

If not, there's another way to setup the wireless adapter.

*Press menu on the remote
*Go to Settings & Help
*Go to Settings
*Go to Network Setup
*Go to Advanced Setup
It will take a few moments for this to populate
*Go to Setup Wireless
If Setup Wireless doesn't display, restore defaults and try again.
DirecTV Technician
My thoughts and opinions are my own, and do not necessarily represent those of DirecTV, my HSP, or anyone else.




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