Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo

Remove "Sexting in Suburbia" From Guide???


  • Please log in to reply
24 replies to this topic

#1 OFFLINE   needsleepido

needsleepido

    New Member

  • Registered
  • 7 posts
Joined: Jan 08, 2008

Posted 27 December 2012 - 12:07 PM

In my Guide I have an advertisement and hot link to a Lifetime Movie Network show called "Sexting in Suburbia". I have a custom guide setup and LMN is not even on it. This advertisement is stuck in the guide right between WGNHD and ABC Family HD. Is there a way to remove this from the guide. I have a 6 & 9 year old and this is stuck right around the channels we watch and I really don't want to explain to them what sexting is. Come on DirecTV!! Anyone have any ideas?? Thanks.

...Ads Help To Support This Site...

#2 OFFLINE   RunnerFL

RunnerFL

    Hall Of Fame

  • DBSTalk Club
  • 16,224 posts
Joined: Jan 04, 2006

Posted 27 December 2012 - 12:09 PM

There's no way to get rid of the ads.
THIS SPACE FOR RENT

#3 OFFLINE   jimmie57

jimmie57

    Hall Of Fame

  • Registered
  • 4,455 posts
  • LocationTexas City, TX
Joined: Jun 26, 2010

Posted 27 December 2012 - 12:16 PM

Use the Contact Us on the DirecTV web site ( directvcustomercare@directv.com ) and write to them expressing your displeasure.
I have already done this about the Banner Ads.

You can also call them and complain about it. Ask for supervisor.

DirecTV customer since 1996 - Current :Slimline 3 SWM, HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#4 OFFLINE   The Merg

The Merg

    1*

  • DBSTalk Club
  • 10,280 posts
  • LocationNorthern VA
Joined: Jun 24, 2007

Posted 27 December 2012 - 12:40 PM

There's no way to get rid of the ads.


I thought that the ad is attached to the channel that is above it.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#5 OFFLINE   jimmie57

jimmie57

    Hall Of Fame

  • Registered
  • 4,455 posts
  • LocationTexas City, TX
Joined: Jun 26, 2010

Posted 27 December 2012 - 12:42 PM

I know that removing the channel above it and below it will eliminate it. Not sure where it is actually tied to.

DirecTV customer since 1996 - Current :Slimline 3 SWM, HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#6 OFFLINE   RunnerFL

RunnerFL

    Hall Of Fame

  • DBSTalk Club
  • 16,224 posts
Joined: Jan 04, 2006

Posted 27 December 2012 - 12:43 PM

I thought that the ad is attached to the channel that is above it.

- Merg


Nah, I found you can get ads for any channel in your package regardless of whether or not it is in a favorites list.
THIS SPACE FOR RENT

#7 OFFLINE   jimmie57

jimmie57

    Hall Of Fame

  • Registered
  • 4,455 posts
  • LocationTexas City, TX
Joined: Jun 26, 2010

Posted 27 December 2012 - 12:48 PM

I changed to all channels and added 311hd to my favorites list and the banner popped up on my favorites list.
Removing 311hd made it go away.

Of course if his is a channel you watch a lot this is not the answer for the OP.

DirecTV customer since 1996 - Current :Slimline 3 SWM, HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#8 OFFLINE   RunnerFL

RunnerFL

    Hall Of Fame

  • DBSTalk Club
  • 16,224 posts
Joined: Jan 04, 2006

Posted 27 December 2012 - 12:58 PM

I changed to all channels and added 311hd to my favorites list and the banner popped up on my favorites list.
Removing 311hd made it go away.

Of course if his is a channel you watch a lot this is not the answer for the OP.


He said the channel, Lifetime Movie Network, is not in his custom guide.
THIS SPACE FOR RENT

#9 OFFLINE   Rtm

Rtm

    Godfather

  • Registered
  • 410 posts
Joined: Oct 17, 2011

Posted 27 December 2012 - 01:13 PM

Ads are attached to the channel below them Sexting in Suburbia is connected to 311 ABCFHD in my situation.

#10 OFFLINE   billsharpe

billsharpe

    Hall Of Fame

  • Registered
  • 2,391 posts
  • LocationSouthern California
Joined: Jan 25, 2007

Posted 27 December 2012 - 03:17 PM

Ads are attached to the channel below them Sexting in Suburbia is connected to 311 ABCFHD in my situation.


Sure seems like a poor choice by DirecTV for placing a "Sexting" ad next to ABC Family :nono2:
Bill

Family room: Sony Bravia KDL-40SL130
Living room: Sceptre 32 inch

#11 OFFLINE   tonyd79

tonyd79

    Hall Of Fame

  • Registered
  • 12,938 posts
  • LocationColumbia, MD
Joined: Jul 24, 2006

Posted 27 December 2012 - 04:57 PM

Sure seems like a poor choice by DirecTV for placing a "Sexting" ad next to ABC Family :nono2:


Not that ABC Family is really "Family" anymore (it is a contract requirement from the purchase to call it that) with shows about sexual innuendo and teen pregnancy, but the choice to advertise "Sexting" anywhere on the guide is poor.
LR: HR34-700, H24-200, Fios DVR, BD350 Blu Ray, Roku Netflix Player, Chromecast, Sony 65w850 TV
BR: HR21-200, Viso 32LX, DB350 Blu Ray
Dish: Slimline, SWM8
Other: genieGo

#12 OFFLINE   Laxguy

Laxguy

    Never say 'never'.

  • DBSTalk Club
  • 14,641 posts
  • LocationWinters, CA, between Napa and Sacramento
Joined: Dec 02, 2010

Posted 27 December 2012 - 05:30 PM

In the mean time, perhaps a learning opportunity for the kids: teach them to use the web based Guide, or TitanTV; the latter can be customized.
"Laxguy" means a guy who loves lacrosse.

#13 OFFLINE   needsleepido

needsleepido

    New Member

  • Topic Starter
  • Registered
  • 7 posts
Joined: Jan 08, 2008

Posted 27 December 2012 - 08:13 PM

Guys, thanks for the replies. I called customer service and let them know my displeasure. I think I got my point across. Maybe something good will come from it but probably not.

Thanks for the clue about the ad being linked to the channel below it in the guide. Lifetime Movie Network has Disney as a co-owner. ABC is owned by Disney also. That is probably the link of the two.

I agree that ABC Family has a lot of programming that contains material not suitable for kids. However, especially over the holidays, there has been a lot of children's programming on it (Disney's Hercules and Pocahontas is on tonight). And that bright pink ad for "Sexting in Suburbia" is right there above it. It is sad.....

#14 OFFLINE   Mike_TV

Mike_TV

    Legend

  • Registered
  • 157 posts
Joined: Jan 17, 2006

Posted 28 December 2012 - 10:02 AM

There's no way to get rid of the ads.


Cancelling your subscription is best way. Vote with your wallet and make sure you tell them why you are leaving.

#15 OFFLINE   RunnerFL

RunnerFL

    Hall Of Fame

  • DBSTalk Club
  • 16,224 posts
Joined: Jan 04, 2006

Posted 28 December 2012 - 10:06 AM

Cancelling your subscription is best way. Vote with your wallet and make sure you tell them why you are leaving.


If you want to go that far then good luck to you. They aren't going to remove ad revenue if you leave. :)
THIS SPACE FOR RENT

#16 OFFLINE   mreposter

mreposter

    Hall Of Fame

  • Registered
  • 1,710 posts
Joined: Jul 29, 2006

Posted 28 December 2012 - 04:12 PM

This doesn't exactly fit the topic, but has anyone else noticed in the last year or two the growing number of adult-topic infomercials there are, even on mainstream channels? Bigger body parts, dysfunction relief, adult toys, etc, etc.

My sister was over (she has kids) and she was shocked at some of the things she saw in my guide.
..........
.......... There are none so blind as those who can not see it in HD.
.......... Directv customer since January 2000.
..........

#17 OFFLINE   tonyd79

tonyd79

    Hall Of Fame

  • Registered
  • 12,938 posts
  • LocationColumbia, MD
Joined: Jul 24, 2006

Posted 28 December 2012 - 04:22 PM

This doesn't exactly fit the topic, but has anyone else noticed in the last year or two the growing number of adult-topic infomercials there are, even on mainstream channels? Bigger body parts, dysfunction relief, adult toys, etc, etc.

My sister was over (she has kids) and she was shocked at some of the things she saw in my guide.


It is more than the guide. Commercials for Viagra et al pop up on family shows.

Even during a Christmas Story, the ad for Cougar Town repeated over and over. Really?
LR: HR34-700, H24-200, Fios DVR, BD350 Blu Ray, Roku Netflix Player, Chromecast, Sony 65w850 TV
BR: HR21-200, Viso 32LX, DB350 Blu Ray
Dish: Slimline, SWM8
Other: genieGo

#18 OFFLINE   JoeTheDragon

JoeTheDragon

    Hall Of Fame

  • Registered
  • 4,317 posts
Joined: Jul 21, 2008

Posted 28 December 2012 - 08:38 PM

Comcast did much worse in the past.

http://consumerist.c...-shows-anymore/
I want CLTV / CLTV HD on direct tv.

#19 OFFLINE   jimmie57

jimmie57

    Hall Of Fame

  • Registered
  • 4,455 posts
  • LocationTexas City, TX
Joined: Jun 26, 2010

Posted 28 December 2012 - 09:04 PM

Guys, thanks for the replies. I called customer service and let them know my displeasure. I think I got my point across. Maybe something good will come from it but probably not.

Thanks for the clue about the ad being linked to the channel below it in the guide. Lifetime Movie Network has Disney as a co-owner. ABC is owned by Disney also. That is probably the link of the two.

I agree that ABC Family has a lot of programming that contains material not suitable for kids. However, especially over the holidays, there has been a lot of children's programming on it (Disney's Hercules and Pocahontas is on tonight). And that bright pink ad for "Sexting in Suburbia" is right there above it. It is sad.....


Looks like your phone call worked. It is not there now.

DirecTV customer since 1996 - Current :Slimline 3 SWM, HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#20 OFFLINE   needsleepido

needsleepido

    New Member

  • Topic Starter
  • Registered
  • 7 posts
Joined: Jan 08, 2008

Posted 28 December 2012 - 11:15 PM

No, the call didn't work. It was there all day today. The ad only went off the guide because the show finally aired on lifetime movie network. At least it is gone for now. I'm sure they will put up some other inappropriate ad soon.....

#21 OFFLINE   Rent_Share

Rent_Share

    AllStar

  • Registered
  • 67 posts
Joined: Aug 31, 2011

Posted 28 December 2012 - 11:39 PM

IMHO the OP's concern is over the top considering the violence and tabloid celebrity news that flows non stop from the network news media.

My kids are in their 20's and I would not have been remotely concerned with the word sexting

There's a power button on the remote control

Dish Slimline-5 WB68 MRV Enabled (Non Supported) Cat 5
HR20-100 - HR21/100 - HR23-700 - Not Networked DSR708 SD


#22 OFFLINE   needsleepido

needsleepido

    New Member

  • Topic Starter
  • Registered
  • 7 posts
Joined: Jan 08, 2008

Posted 29 December 2012 - 10:44 AM

IMHO the OP's concern is over the top considering the violence and tabloid celebrity news that flows non stop from the network news media.

My kids are in their 20's and I would not have been remotely concerned with the word sexting

There's a power button on the remote control


My concern is not over the top. It is quite reasonable. The concern is the following:

1. When my kids are watching a children's movie on ABC Family, if the guide is selected an ad for "Sexting in Suburbia" appeared in the top spot in the guide. The ad was in bright pink which automatically attracted my 6 year old daughter's young eyes..

2. ABC Family has run all sorts of children's movies over the holidays and the ad has been there for at least a week.

3. I don't include Lifetime Movie Network in my custom favorites but I get an ad for it anyway in the guide.

4. I have used all the parental controls and don't include channels in my custom favorites that have questionable titles, however, this ad defeats all of that.

When my 6 and 9 year old is in the room we don't watch content that is not appropriate for them, we just don't. We also monitor the local and national news and we change the channel or turn the TV off quite often. Protecting the innocence of children this age is not over the top. If my children were in their 20's this wouldn't be an issue for them.

#23 OFFLINE   Rent_Share

Rent_Share

    AllStar

  • Registered
  • 67 posts
Joined: Aug 31, 2011

Posted 29 December 2012 - 11:02 AM

My reference to my kids age was only that I was not a "Non Parent" however I would not have been the least concerned with what you are on your soap box about refardless of age or gender

Dish Slimline-5 WB68 MRV Enabled (Non Supported) Cat 5
HR20-100 - HR21/100 - HR23-700 - Not Networked DSR708 SD


#24 OFFLINE   KyL416

KyL416

    Hall Of Fame

  • DBSTalk Club
  • 2,657 posts
  • LocationTobyhanna, PA
Joined: Nov 10, 2005

Posted 29 December 2012 - 12:42 PM

2. ABC Family has run all sorts of children's movies over the holidays and the ad has been there for at least a week.

ABC Family does have a special advertising policy that only applies this time of the year, and has sent multiple reminders over the past month because of violations by various providers, so you might want to complain to them. However, I'm not sure if the policy extends to banner ads in the guide or if it's just limited to the ads inserted by the provider during the local breaks.

#25 OFFLINE   Laxguy

Laxguy

    Never say 'never'.

  • DBSTalk Club
  • 14,641 posts
  • LocationWinters, CA, between Napa and Sacramento
Joined: Dec 02, 2010

Posted 29 December 2012 - 01:52 PM

When my 6 and 9 year old is in the room we don't watch content that is not appropriate for them, we just don't. We also monitor the local and national news and we change the channel or turn the TV off quite often. Protecting the innocence of children this age is not over the top. If my children were in their 20's this wouldn't be an issue for them.


How bout not using the Guide at such times? Or use the mini guide. Or Quicktune to a select group of channels such as PBS. Or have the parents use List to choose from a carefully selected set of appropriate programming. Or use a neutral web based guide such as Titantv.com.
"Laxguy" means a guy who loves lacrosse.




Protected By... spam firewall...And...