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Guest Message by DevFuse

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How do you access your "Recent Activity" under your account on the website


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3 replies to this topic

#1 OFFLINE   Red Dog

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Posted 28 December 2012 - 10:36 AM

DirecTV changed their website up for account holders. There used to be a Recent Activity tab for my account on the website, but now I no longer see it. Does anyone know how to access it now? I always used that confirm my programming changes/updates/deals when on the phone with a CSR.

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#2 OFFLINE   jcrandall

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Posted 28 December 2012 - 10:51 AM

Click PAY NOW and look at the bottom, very hard to find.

#3 OFFLINE   Steve

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Posted 28 December 2012 - 11:32 AM

Click PAY NOW and look at the bottom, very hard to find.

Good find. Folks with auto-pay might never visit that page, so they'd never see it. They really should break it out into a menu item, IMHO.

Also, on the "My Settings" page, there's no "submit" button for changes you might make. Turns out it remembers your new selections when you leave the page, but not very intuitive. I'd really like confirmation that a change I made has been accepted. Just me, though.
/steve

#4 OFFLINE   Red Dog

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Posted 28 December 2012 - 01:42 PM

Thanks. I never would have found that.

Wow - who was the moron who came up with this website re-design?

Another company that apparently thinks newer or update means better (I'm also looking at you, Microsoft: Windows 8).




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