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ota sub channel info
Posted 30 December 2012 - 05:14 PM
I installed the ota module on my new 222k Friday and here it is Sunday night and the guide stlll only says"digital service".I hoped this would be on the screen and not have to turn to my atsc tuner to find out what is on Metv,THIS and others.Not a devastating problem but I'm a little disappointed.
Posted 30 December 2012 - 05:20 PM
The other thing that may come into account - perhaps your stations aren't supplying the guide info for their subchannels ?
Posted 30 December 2012 - 05:24 PM
Posted 30 December 2012 - 05:36 PM
Find your local market. If the channel's subchannels are not on that list you will not receive the EPG for those subchannels. (If you are receiving an OTA from another market check the list for the other market.)
DISH usually gets the primary channel info right ... for the channels they actually carry via satellite. Getting the OTA subchannel info right has been a bigger problem for DISH. There is a disconnect between the people actually doing the work of uplinking the data and tying it to an OTA channel and the customer service staff who don't seem to know that DISH does that. My attempts to get errors fixed by complaining have not been successful.
DISH may add an omitted channel but that request would need to come from your local station talking to the tech side of DISH. Customers calling CSRs will hit the same wall of ignorance mentioned in the last paragraph.
Posted 30 December 2012 - 06:34 PM
Posted 30 December 2012 - 07:21 PM
Official OTA Report thread
Also look for other related discussion in the:
Official OTA Discussion thread
The Dish reps here (DIRT) have been known to pop into those threads, specifically the report thread, and ask for further information to try and assist.
-- I'm BatSuperman!
Posted 02 January 2013 - 03:25 PM
The ownership group with the best guide data is Raycom. When they made some changes Dish was right on the very first or second day after the change (they dropped THIS for Bounce on WUAB 43.2, the correct Bounce programs appeared right away but it took a few days for the name of the channel to change). I also get MeTV Data on 19.2 which is also Raycom. THIS new home in Cleveland does not get the guide data (Winston Broadcasting's WBNX 55.3). Another MIA is Antenna TV on Community Television (formerly a FOX O&O WJW 8.2). Even Ganett's WKYC 3.2 weather channel has guide data (they put some E/I programming on the subchannel that shows up in the Dish guide).
ION is MIA but ironically has the correct channel names displayed where the programs should go (instead of the generic program name the other MIA stations get). Scripps WEWS 5.2 has LWN which is MIA as well.
Many of the MIA subchannels appear to be showing up in other markets (THIS which we used to get data and Antenna TV which we never had data).
I'm wonder if the track record of these ownership groups appear to be the same in other markets?
Posted 02 January 2013 - 05:58 PM
Posted 02 January 2013 - 07:49 PM
-- I'm BatSuperman!