Great how once again a shortcoming of DirecTV Engineering is somehow the fault of the paying customer….
Give me a break!
Cummon Mike - I don't see this as "the fault of" anyone.
There's no engineering I'm aware of that makes snow "invisible".
Having lived in that climate more years than not myself (but no longer)...it's an unfortunate price you pay for residing in the "great white north".
I have vivid memories over decades of time of both
cable and sat services being interrupted in winter because of snow cover. Ironically, the cable "went out" far more than the sat signal, but in both cases....it happened < 1-2 times a year.
There's also nothing a customer can do because their roof happens to have a steep pitch and that's where their dish is mounted. Despite now living in a much warmer climate...I still happen to have a steep-pitch roof scenario here at this time.
I made a conscious choice 12 years ago for a pole-mounted Dish and have never had a problem with it. In the event of any required service, or even just a re-alignment...a tech can walk right up to it to deal with it. Perhaps that's an option for the OP once the snow season ends.