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Dish: "The meanest company in America"?


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99 replies to this topic

#1 OFFLINE   bobukcat

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Posted 03 January 2013 - 02:29 PM

I don't know how much merit there is in ranking companies based on the number of anonymous complaints on a website but I did find this article to be interesting. There are some pretty good comments from current and former employees here as well. Most of us have heard the horror stories about Charlie before but some of the people that work for him put a thought-provoking (at least for me) twist on his motives and the anecdotes about investor / analyst relationships are entertaining.

Personally I've been a customer for almost 14 years now and have experienced some pretty excellent customer service from them with few exceptions.

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#2 OFFLINE   Satelliteracer

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Posted 03 January 2013 - 03:00 PM

A few months ago they were voted worst company in America to work for. Those of us in the industry have heard the stories for a long time and work with some former Dish folks. Interesting to say the least.
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#3 OFFLINE   Ray C@DISH Network

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Posted 03 January 2013 - 03:13 PM

Don't believe everything you read!

A few months ago they were voted worst company in America to work for. Those of us in the industry have heard the stories for a long time and work with some former Dish folks. Interesting to say the least.



#4 OFFLINE   boba

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Posted 03 January 2013 - 03:17 PM

Don't believe everything you read!

BELIEVE IT from a long time former dealer.

#5 ONLINE   damondlt

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Posted 03 January 2013 - 05:14 PM

Don't believe everything you read!

I believe every bit of it.

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#6 OFFLINE   James Long

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Posted 03 January 2013 - 06:27 PM

A few months ago they were voted worst company in America to work for.

Actually this article is based on the same data as the September article. I suppose waiting three months and republishing old information makes it news?

Previous thread: http://www.dbstalk.c...ad.php?t=208108
Previous article: http://jobs.aol.com/...for-in-america/

Not exactly "voted" the worst company to work for ... just having the most complaints on a particular website.

#7 ONLINE   damondlt

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Posted 03 January 2013 - 07:56 PM

Actually this article is based on the same data as the September article. I suppose waiting three months and republishing old information makes it news?

Previous thread: http://www.dbstalk.c...ad.php?t=208108
Previous article: http://jobs.aol.com/...for-in-america/

Not exactly "voted" the worst company to work for ... just having the most complaints on a particular website.

Still doesn't change the results.

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#8 OFFLINE   cj9788

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Posted 03 January 2013 - 08:04 PM

Dish Network sub since 2001 and IMO Dish has been one of the best companies I have ever had the pleasure of doing business with. Never have I had an issue with them and the 2 times that I have had to have receivers replaced it was an easy process. When I moved they were prompt in getting me set up at my new address using dish mover. I enjoyed the 6 years I had distant networks and I took advantage of them by subing to NY/CHI/DEN/LA up until they were forced to take distants down and even then they found a solution by partnering with AAD.

KUDOS to E* best TV provider out there.....

#9 OFFLINE   bobukcat

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Posted 03 January 2013 - 09:11 PM

Actually this article is based on the same data as the September article. I suppose waiting three months and republishing old information makes it news?

Previous thread: http://www.dbstalk.c...ad.php?t=208108
Previous article: http://jobs.aol.com/...for-in-america/

Not exactly "voted" the worst company to work for ... just having the most complaints on a particular website.


I thought that the interviews with former employees and the comments from at least two verified former employees made it much more interesting than what was reported in those earlier articles.

#10 OFFLINE   Hoosier205

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Posted 03 January 2013 - 10:53 PM

Here I though my opinion of Charlie couldn't get any worse and it hits an all time low. Wow. Just a poor excuse for a human being.
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#11 OFFLINE   domingos35

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Posted 03 January 2013 - 11:46 PM

Here I though my opinion of Charlie couldn't get any worse and it hits an all time low. Wow. Just a poor excuse for a human being.


nobody asked your opinion

#12 OFFLINE   domingos35

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Posted 03 January 2013 - 11:49 PM

A few months ago they were voted worst company in America to work for. Those of us in the industry have heard the stories for a long time and work with some former Dish folks. Interesting to say the least.


who cares!!!!
as far as i know they provide a better product
they are still better than directv

#13 ONLINE   damondlt

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Posted 04 January 2013 - 06:06 AM

who cares!!!!
as far as i know they provide a better product
they are still better than directv

Nobody asked your opinion either.

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#14 OFFLINE   DodgerKing

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Posted 04 January 2013 - 09:10 AM

What I find interesting is this same article and topic is posted on both the Dish and Direct subforums. The responses in each forum are very different.

Here in the Dish forum many people simply ignore what the article is saying and get defensive of any criticism, even if it can be proven to be true.

In the Direct forum, many interpret the negative statements made by "former" Dish employees as a generalization of how things are for everyone.

One's own bias is clear on how they interpret this article.

#15 OFFLINE   TDK1044

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Posted 04 January 2013 - 11:02 AM

I think the author had an agenda, and the article is heavily slanted towards stating that agenda. That said, I believe that Charlie's style of 'management' leaves much to be desired.

#16 OFFLINE   DEC

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Posted 04 January 2013 - 11:45 AM

who cares!!!!
as far as i know they provide a better product
they are still better than directv

Oh, I remember you. I thought (or perhaps hoped) you had just faded away. :lol:

#17 OFFLINE   Satelliteracer

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Posted 04 January 2013 - 01:29 PM

Don't believe everything you read!


I don't have to, I work with a number of former Dish employees whom I trust very much.
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#18 OFFLINE   Stewart Vernon

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Posted 04 January 2013 - 01:46 PM

The problem here is... former employees are usually former employees for a reason. Either they left on their own OR were fired... Obviously fired people will have a negative opinion... and most people leaving voluntarily are doing so because of bad feelings.

So... it would be like doing a survey of patients in the emergency room and then extrapolating it to determine that ALL people are sick ALL the time.

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#19 OFFLINE   bills976

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Posted 04 January 2013 - 03:36 PM

I think their expense policy around tipping speaks for itself... if a person or company wants to short poorly paid waitstaff it's their prerogative. However I think it says a lot about the character (or lack thereof) of the individual or company.
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#20 OFFLINE   James Long

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Posted 04 January 2013 - 04:36 PM

I don't have to, I work with a number of former Dish employees whom I trust very much.

And you plainly work for an opposing company.

I am not saying that you are biased. But if you were biased, would you not be biased toward the company providing a paycheck for you and your family?

Onward ... I hope that most employees have a better day than those who end up pissing and moaning on the Internet about their former employers. You won't find me badmouthing a former employer or a competitor on the internet. It isn't the way I roll. (BTW: I have not worked for a satellite provider.)

If I have to deal with a DISH employee I'll try to make their day better ... otherwise, lets watch TV.

#21 OFFLINE   olds403

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Posted 04 January 2013 - 08:07 PM

I think their expense policy around tipping speaks for itself... if a person or company wants to short poorly paid waitstaff it's their prerogative. However I think it says a lot about the character (or lack thereof) of the individual or company.


I work for state government, and my employees are responsible for auditing employee travel expenses. I hear this argument once in a while. Our travel regulations clearly state that we will only reimburse up to 15% on meals. That being said, employees are free to leave tips bigger than 15% they just won't be reimbursed for it. I think if people are so concerned about the size of the tip on expensed meals they should not have a problem with it coming out of their own pocket.

#22 OFFLINE   domingos35

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Posted 04 January 2013 - 09:45 PM

Oh, I remember you. I thought (or perhaps hoped) you had just faded away. :lol:

the truth hurts buster

#23 OFFLINE   MysteryMan

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Posted 05 January 2013 - 03:11 AM

Don't believe everything you read!


Does that include your posts? :sure:

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#24 OFFLINE   James Long

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Posted 05 January 2013 - 03:56 AM

I work for state government, and my employees are responsible for auditing employee travel expenses.

Since you are spending my money (the taxpayer's money) I especially appreciate not spending more that what is reasonable and customary.

If a person wants to give a tip that is higher than reasonable and customary it should be on that person. The employee is spending the company's (or in your case, the public's) money. The same goes for the price of the meal or lodging or any other expense charged to the company.

People should be generous with their own money ... not others.

#25 OFFLINE   sregener

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Posted 05 January 2013 - 05:43 AM

I found the complaint about no paid holidays to be a very strange one. Television is not something that gets used only "during normal business hours." Usage would increase on holidays and weekends, making it a 24x7 industry. Medical institutions typically don't have paid holidays, either. It's part of the business to be available at all hours. No mention is made in the article as to whether they receive more than average vacation time to make up for the lack of paid holidays. So if they get 4 weeks of vacation at the start instead of 2, but no paid holidays, they really aren't worse off.

I found the section on requiring employees to be in on time a bit odd, but you can also see that by going to fingerprint scanning because people were cheating under the old system that the problems management are dealing with are real. If people had been honest, the old card system would still be in place. Probably most people were honest, but they don't put heavy locks and alarms on the doors of the jewelry store because most people are thieves...




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