That you didn't use the option of generating a PDF is your own fault. Not to mention, as I said earlier, the IRS will send you a transcript of your return free of charge that includes all the information you needed. You chose the most difficult path for some reason.
Why should I, I have the files backed up I should be able to reload the program without going through any blasted rigamarole and grovel to the developer of the software just becaiuse they want security on their SDT application. Sorry your second suggestion of calling the IRS to get a transcript was not within the time frame I had to produce the documentation required.
Bottom line - I should be able to reload ANY application
on my machine without having to jump through hoops and grovel to the vendor to get it activated again - just how blasted hard is this concept to understand.
The tax application I switched to allows me to do just that, if I don;t have the install disc for that year a quick call or email to their customer service department gets me a link to a download site that allows me to bring down the application for ANY YEAR that I used it to file tax returns. Short, fast, no stupidity on the companies part.
No I chose that path that should have been
the simplest and easiest - just reinstall the application and print it again, but Quicken in their inffinite paranoid world made that the hardest path to follow. Why is this o hard to understand for you?