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Guest Message by DevFuse

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Advanced Receiver Fee x 4


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3 replies to this topic

#1 OFFLINE   Brad00111

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Posted 06 January 2013 - 09:13 AM

I was looking at my bill and I have 4 monthly advanced receiver fees, I expected 3 and wanted to make sure I wasn't paying out more than I should. I do have the Genie at the house.
AR Monthly $20
DVR $8
HD $10
WholeHome $3

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#2 ONLINE   jimmie57

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Posted 06 January 2013 - 09:23 AM

From what I have read, the $20 was supposed to cover the 8, 10 and the 3 dollar charges all in one line.
I would call and question the billing.

Be sure that you go way down the page to the credits and see if they removed those charges with a minus sign in front of them.

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#3 OFFLINE   JBv

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Posted 06 January 2013 - 10:19 AM

From what I have read, the $20 was supposed to cover the 8, 10 and the 3 dollar charges all in one line.
I would call and question the billing.

Be sure that you go way down the page to the credits and see if they removed those charges with a minus sign in front of them.


Yeah you should not have that.
You should either have the $8+$10+$3 OR the $20, not both. Call or email!
When did the Advanced receiver fee $20 start being added?
DirecTV Employee
The postings on this site are my own and do not represent DirecTV's positions, strategies, or opinions.

#4 OFFLINE   HinterXGames

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Posted 06 January 2013 - 10:28 AM

I was looking at my bill and I have 4 monthly advanced receiver fees, I expected 3 and wanted to make sure I wasn't paying out more than I should. I do have the Genie at the house.
AR Monthly $20
DVR $8
HD $10
WholeHome $3


Yeah, it should be either or. Contact Customer service. You should either see each charge seperately, or one charge of 20$, not both.




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