Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

Critical data not received error


  • Please log in to reply
4 replies to this topic

#1 OFFLINE   Pepe Sylvia

Pepe Sylvia

    Legend

  • Registered
  • 155 posts
Joined: May 10, 2010

Posted 09 January 2013 - 05:20 PM

There is a message when I run the system test that the receiver restarted because it had not received critical guide data for 12 hours. It also says that it is set to the wrong dish. It is set to Slimline-3 /multiswitch / dual tuners, which is what it should be. There was something before about not getting a signal from 119, but the slimline-3 shouldn't get anything from 119, only 99, 101, and 103. After a reset I can't find that message. I have it's twin (both HR23 / 700) in the other room and am not having the issue with that one.

Has anyone experienced something like this? Directv said they need to send a tech out. It seams to be working fine now, but the system test still shows the error.

...Ads Help To Support This SIte...

#2 OFFLINE   peds48

peds48

    🙈🙉🙊📡

  • DBSTalk Club
  • 10,696 posts
  • LocationLong Island, NY
Joined: Jan 10, 2008

Posted 16 January 2013 - 08:45 PM

Are you sure you have an SL3 and not a 5?

#3 OFFLINE   texasbrit

texasbrit

    Hall Of Fame

  • DBSTalk Club
  • 4,101 posts
Joined: Aug 09, 2006

Posted 16 January 2013 - 09:03 PM

If your dish has three "eyes" (LNB covers), it's a 5-lnb. The 3-lnb has one "eye"

#4 OFFLINE   jdspencer

jdspencer

    Hall Of Fame

  • Registered
  • 6,566 posts
Joined: Nov 07, 2003

Posted 17 January 2013 - 11:30 AM

Will the TS please return and give the status of his system?
DirecTV since '96, Waivers for ABC, CBS, NBC, & Fox, HR23-700 & HR24-500/AM21, using ethernet based MRV.

#5 OFFLINE   Pepe Sylvia

Pepe Sylvia

    Legend

  • Topic Starter
  • Registered
  • 155 posts
Joined: May 10, 2010

Posted 17 January 2013 - 07:56 PM

It's all set. After a few days I ran the system test again and all items passed. I may have posted this in the wrong section because it's not a new install. The system (dish/switch/receivers) has been in place for several years.

I thought that it may have been a known glitch with the software that someone else may have seen. It was annoying me that they wanted to send out a tech even though when I called there wasn't a current issue.




Protected By... spam firewall...And...