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Guest Message by DevFuse

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HR34 Genie, version 0x05FD - Issues/Discussion

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181 replies to this topic

#181 OFFLINE   SteelDog


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Posted 14 March 2013 - 02:01 AM

So still experiencing horrible performance using FF/rewind and I am getting random video freezes whenever I play content from another DVR in the house. It's consistently freezing at random times. It's incredibly annoying.

Not sure if I should call and get a replacement unit or simply wait it out after the next release.

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#182 OFFLINE   texasbrit


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Posted 14 March 2013 - 06:26 AM

Steeldog - if by "horrible performance" you mean that the HR34 often jumps forward instead of back when you "play" after FF than then that is a software bug that we all experience and replacing the unit is not going to help. Your video freeze issue probably is not going to be solved by replacing the HR34 either since it could easily be a "whole home" issue not related to the Hr34; I suggest you post in the DirecTV Connected Home forum

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