I also have a major issue. My HR34 received the update yesterday (1/9/13) at about 11am. The box was turned on for the first time since the update that evening, and I initially noticed no changes. A few hours later (without having turned off the box) the guide changed from using the green/red buttons for moving +/- 12 hours to now using the fast forward/rewind buttons. I later noticed I was unable change between crop and pillar box aspect ratios on SD channels (something I do regularly). Then yet another problem occurred where the picture would be in HD but all the on screen GUI (guide, info, progress bar) would be pixelated in what I presume is SD. So I went to the menu and selected restart receiver.
Just got the update.
Unfortunately, all of my recorded programs were wiped clean and my favorites list no longer works (I had to re-program it). Also, my to do list and my series manager was wiped out.
Anyone have the same problems?
The HR34 restarts by going through the receiver self-check, then shows "Step 1 of 2: Checking Satellite Settings - Almost Done." But instead of continuing to step 2 it will stay frozen on that screen for over 10 minutes until the box resets itself to start all that over again.
The HR34 has subsequently been reset both with the red reset button and by being unplugged. I have also had the box reinstall the 0x05FD software and even ran the guided tests in "Diagnostics Mode" (with no issues). It still freezes on the "Checking Satellite Settings" dialogue.
I called customer service (and spoke with a technical supervisor) and they didn't know what to do other than what I had already done. They were not aware of anyone else having this issue as of yet. I will be getting a new HR34 - but I'm still very unhappy about losing all of my recorded programs and settings. Hopefully this is a one off issue and will not affect my new HR34 or anyone else.
I would really appreciate any thoughts/ideas.
Edited by lgno, 22 January 2013 - 02:53 PM.