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Leaving AT&T for DirecTV


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164 replies to this topic

#151 OFFLINE   dettxw

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Posted 24 January 2013 - 10:00 PM

You're about 30 miles away, same distance as the GF in Yukon. She lives off of that old original section of Rt. 66 (36th St./Lakeshore DR.) between Mustang & Sarah Rd.

I'd have you go over to her house which is closer to you, but she doesn't have the equipment, just an HR24 & H24, no Genie. At least not until I give her one.

If your crap lets up on you the offer still stands, though then Sunday night would be best as the Tulsa kiddos and my grandson come to stay Friday night.

Sure hope that you get to feeling better.

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#152 OFFLINE   chrisjmccord

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Posted 04 February 2013 - 10:59 AM

Well, we started conversations with a family friend who happens to be our realtor as well, and now I think we are going to be putting the house up on the market soon. So I'm going to cancel my D* install for this coming weekend, and just reconnect with D* once we get moved and settled into the new home. Maybe even by that time the new HR-44's will be out in the world? While I don't like the process of moving, we need to get a different home, our two boys and us are growing out of this home and need more space that makes sense for our family. This house was bought by me, as a bachelor, with intentions of having a family, but now that the boys are growing up, bigger rooms and more space in general is required. The new home will be a D* hub though!

#153 OFFLINE   chrisjmccord

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Posted 04 February 2013 - 02:55 PM

Am I going to get a hassle or fight about canceling my service before it was installed?
I know they don't want to lose me as a customer, even before I've begun, but I don't want to install this right now only to move in the near future.

#154 OFFLINE   dettxw

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Posted 04 February 2013 - 03:05 PM

Finding a new house and selling the old one takes a while, it might be some time before you actually move.
Have you had a chance to explore DirecTV's moving package (1-888-DTV-MOVE)? Or maybe some of the reps on here or in-the-know folks can comment.
Maybe you can get a deal on an HR34 now and then again on an HR44 when you move.

Got a particular school district in mind (e.g. Deer Creek, Edmond)?

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#155 OFFLINE   Richierich

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Posted 04 February 2013 - 03:06 PM

Well, Choctaw isn't very close to me here in NW OKC, hard to just drop by there...and I'm sick right now so I don't want to give you this crap.


I hope you don't have the same Flu Bug that I had as it took me about 3 weeks to get over it. :nono2:
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#156 OFFLINE   chrisjmccord

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Posted 04 February 2013 - 03:44 PM

Deer Creek and Edmond are the likely spots, my wife is wanting Deer Creek for the school district. You're right it might be a while, but still we've decided to wait. I guess we'll see what they try to tell me when I call.

I had bronchitis and flu, but I got some heavy meds and I'm back on my feet.

#157 OFFLINE   goinsleeper

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Posted 04 February 2013 - 04:25 PM

Am I going to get a hassle or fight about canceling my service before it was installed?
I know they don't want to lose me as a customer, even before I've begun, but I don't want to install this right now only to move in the near future.


The few times I've had to deal with the group that cancels pending installs, it was a bit of a pain. First person had me on hold for 15 minutes and eventually came back and hung up. Second person put me on hold for 15 minutes but did come back and cancel the order. Just let them know it's not a pricing issue and that you just can not get the service right now. That way they're not trying to "save" your ordere.

You won't have any issues trying to sign back up when you're settled into your new house.

#158 OFFLINE   chrisjmccord

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Posted 04 February 2013 - 10:55 PM

The few times I've had to deal with the group that cancels pending installs, it was a bit of a pain. First person had me on hold for 15 minutes and eventually came back and hung up. Second person put me on hold for 15 minutes but did come back and cancel the order. Just let them know it's not a pricing issue and that you just can not get the service right now. That way they're not trying to "save" your ordere.

You won't have any issues trying to sign back up when you're settled into your new house.


So funny, that is exactly what happened to me tonight. I chose the option to cancel, and when it rang through to the guy he answered in this big happy voice about congrats on your new DirecTV choice/install, bla bla bla...and then all shocked when I said I was actually calling to cancel. Such a bad actor. Then he did put me on hold for like 10 mins, I was like are you effin' serious. Trying to hope I just hang up and don't cancel? Whatever, so I started saying, "hello" to the dead air and he came back in...nice try.

I did explain it wasn't pricing or companies, I was just in a spot where I didn't think it was a good time to install and I'd be back soon. He was cool after that and did the cancel with no more hassle, but jeez...

Anyway, when I do get to the new place, DirecTV will be getting my call again.

#159 OFFLINE   goinsleeper

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Posted 04 February 2013 - 11:23 PM

So funny, that is exactly what happened to me tonight.


Sounds so familiar lol. And I talked to them around May 2011. Good to know some things never change. :)

#160 OFFLINE   Richierich

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Posted 05 February 2013 - 09:26 AM

Well, Good Luck with whatever you decide to do. I love my Directv even though Directv is not perfect but I am so happy with the Progress they have made over the years and no telling where we will be in a year.

CSRs are the same with any company I deal with. They are people who are subjective and have opinions are have been trained or self trained at different levels depending upon their ambition so I just learned Unfortunately to Play The CSR Roulette Game until I get one who Plays the Game the Way I Want Them To Play It!!! :lol:
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#161 OFFLINE   chrisjmccord

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Posted 05 February 2013 - 09:39 AM

I've enjoyed learning about the different services, I avoided the satellite companies for years, assuming the worst from them, till I did this research. Now I know more and understand the technologies etc, I'm glad to have gotten this much information and knowledge. The whole while, its been in my gut that its just not the right time to make the switch, and even though I did go ahead and get signed up, something still made me wonder and second guess, but it wasn't because I didn't like or trust D*, it was something else in my gut...well this was it, the house move came clear and that was all I needed to solidify my doubts. If all goes smooth and we are moved in a few months, I'll be enjoying D* for the NBA finals, and all the good summer shows.

#162 OFFLINE   dettxw

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Posted 05 February 2013 - 05:21 PM

Deer Creek and Edmond are the likely spots, my wife is wanting Deer Creek for the school district. You're right it might be a while, but still we've decided to wait. I guess we'll see what they try to tell me when I call.

I found out today that a buddy at work just moved from Deer Creek to the Piedmont district (around 122nd between Council & County Line). His wife wants the daughter to graduate from Piedmont. Usually you hear about folks moving to the Deer Creek district rather than away. Is Deer Creek getting too big already?

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SWM16 / HR44-500 (2TB & AM21) / HR34-700 (3TB & AM21) / HR24-500 (2TB eSATA) / C31 via WCCK / C41 x2 / C41W / H25-700


#163 OFFLINE   ryman

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Posted 06 February 2013 - 02:12 PM

Just my 2 cents on the subject - if you plan on moving I would wait to get setup with DirecTV. If you setup now and move in lets say 3 months - they will ask $200 for a tech to come reinstall at the new residence.

On another note, the 44 is going to be amazing (my co-worker is in BETA) but not when its launched nationally - I would wait a good 6 months to ensure all the bugs are worked out. DTV learned their lesson with the Genie and C31 clients and wont be pre-mature in releasing the 44 until their confident in its operation.
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#164 OFFLINE   chrisjmccord

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Posted 12 February 2013 - 11:24 AM

I found out today that a buddy at work just moved from Deer Creek to the Piedmont district (around 122nd between Council & County Line). His wife wants the daughter to graduate from Piedmont. Usually you hear about folks moving to the Deer Creek district rather than away. Is Deer Creek getting too big already?


Yeah, I think Deer Creek is getting big, too fast, like Edmond back in the day, so Piedmont is like the less busy but still good area. I don't know much more than that, its all generalizations. I haven't spent much time in either, but Deer Creek is directly north of where I am now, and there are all kinds of schools going up.

#165 OFFLINE   chrisjmccord

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Posted 12 February 2013 - 11:25 AM

Just my 2 cents on the subject - if you plan on moving I would wait to get setup with DirecTV. If you setup now and move in lets say 3 months - they will ask $200 for a tech to come reinstall at the new residence.

On another note, the 44 is going to be amazing (my co-worker is in BETA) but not when its launched nationally - I would wait a good 6 months to ensure all the bugs are worked out. DTV learned their lesson with the Genie and C31 clients and wont be pre-mature in releasing the 44 until their confident in its operation.


Agreed, and this is what I've done, I figure by the time I've sold my house, moved and ready for D* install, the HR44 should be out there and part of the daily installs.




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