That the address you used?
OP, since none of your emails went through, I would consider rewriting your letter, be civil, leave out the social media threats, explain your problem, put in what you think the solution should be, and send it to the address listed above for email@example.com.
I have never heard of anyone waiting more than two days for a response.
See how they handle your issue, and post back with the results.
Perhaps we all should double-check that we have the right email addresses in our contacts for the next person who needs them. It's easy to goof.
The OP used this address after it was suggested to him.
After reviewing the thread, it's obvious that there was a miscommunication, but I can't be sure whether it was the OP or someone at DirecTV or--as is often the case--both.