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Guest Message by DevFuse

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Changing programming package question


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33 replies to this topic

#26 OFFLINE   HinterXGames

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Posted 27 January 2013 - 06:41 PM

Some packages can be changed online, some cant.

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#27 OFFLINE   dpeters11

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Posted 27 January 2013 - 06:41 PM

I didn't see it. I'll be checking back with it in about 2 and a half months.

#28 OFFLINE   renbutler

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Posted 04 February 2013 - 12:52 PM

On 2/2, I upgraded from Choice to Choice Xtra. Today (2/4) I downgraded from Choice Xtra to Choice. I made both transactions online with no issues, and it appears I was charged a net of less than $1 for the temporary upgrade.

(I went through this because I was interested in a basketball game on CBSSN.)

#29 OFFLINE   toobs

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Posted 04 February 2013 - 01:38 PM

I have a question. When is a good time to try to get a better deal on NFL Sunday Ticket or when should I cancel the package?

#30 OFFLINE   HinterXGames

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Posted 04 February 2013 - 02:06 PM

I have a question. When is a good time to try to get a better deal on NFL Sunday Ticket or when should I cancel the package?


As for canceling it, you can cancel it anytime before the start of following season (with a full refund on any payments). Not sure when the 2013 season starts, normally sometime in September.

#31 OFFLINE   toobs

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Posted 04 February 2013 - 02:51 PM

As for canceling it, you can cancel it anytime before the start of following season (with a full refund on any payments). Not sure when the 2013 season starts, normally sometime in September.


Do they usually let you know when payment is due?

Like most of us, I have auto pay.

#32 OFFLINE   oscar madison

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Posted 08 February 2013 - 06:40 PM

Tonight I called and asked the prompt what my cancellation date was and it took me to retention. The CSR, who was very nice, starting asking about my reasons when I asked if I could switch to the select classic package. I told her I didn't watch enough to justify the higher package and was looking for ways to cut the budget. She offered to check my credits on the account for me and see if they would go away when I switched over. She said they wouldn't, so I went for it.

I also asked her to remove the auto renew on MLBEI, which I told her was because I'm going for MLB.TV. She didn't offer anything to keep me there.

#33 OFFLINE   donalddickerson2005

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Posted 08 February 2013 - 06:50 PM

Tonight I called and asked the prompt what my cancellation date was and it took me to retention. The CSR, who was very nice, starting asking about my reasons when I asked if I could switch to the select classic package. I told her I didn't watch enough to justify the higher package and was looking for ways to cut the budget. She offered to check my credits on the account for me and see if they would go away when I switched over. She said they wouldn't, so I went for it.

I also asked her to remove the auto renew on MLBEI, which I told her was because I'm going for MLB.TV. She didn't offer anything to keep me there.

If you downgrade your account they probably are not going to try to help you elsewhere. I have the premium package and get deals on all the sports I want.

#34 OFFLINE   oscar madison

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Posted 08 February 2013 - 08:05 PM

If you downgrade your account they probably are not going to try to help you elsewhere. I have the premium package and get deals on all the sports I want.


Yes, that makes sense. I wasn't bluffing with her as I am really going to MLB.TV this year.




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