A few weeks ago, I finally got around to calling DirecTV to get a replacement DVR. I kept putting it off because to avoid battling Tech Support and because a reset would keep the DVR working for a few days, but I know the disk was bad. So when I finally called, the support person had a replacement on its way within 10 minutes. A pleasant surprise, even though I had to marathon watch the recorded shows, write down on paper all the future recordings and reprogram other DVRs.
Now the bad:
Power outage today.
4 DVRs come back. The fifth is stuck with "Acquiring Guide Data".
Did a bunch of troubleshooting and finally decided to swap location of two DVRs (kept wiring, DECA, power and HDMI cables in place).
The problem follows the DVR. The DVR moved into the previously "bad" location works fine.
So now I have an issue following the DVR but not the cables.
During the 18 minute phone call, there are all sorts of gyrations, but at one point the tech has me run a system test that comes up with this code: System test: 43-72-261. The text is something about dish alignment. He claims that this requires a service call to align the dish even though the other 4 DVRs work fine and the problem follows the DVR itself.
1. Given that this problem follows a DVR, could it be anything else but some issue with the DVR itself, in spite of the error code?
2. Is there some way that I can watch the content of this DVR either locally or on Whole Home? In other words, if I disconnect it from the DECA and just plug the CAT5 into my home network, will whole home work? Or maybe if I disconnect the Coax from the back, can I watch the recorded content?
Thanks in advance!
Edited by sonofcool, 27 January 2013 - 01:59 PM.