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Guest Message by DevFuse

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Some playlist issues following recent Genie and whole home install.

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3 replies to this topic

#1 OFFLINE   montag


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Posted 31 January 2013 - 06:24 PM

Here's the setup: HR34 in family room, HR24 in Bedroom, and HR24 in basement. HR34 and whole home setup setup this past Sunday.

Everything has been working fine with the exception of a few issues.

Issue #1: Not all recorded programs are visible on every DVR. For example, I have a Seinfeld setup to record on the bedroom dvr and there are always 5 episodes on that dvr. When I look at my playlist from the family room and basement dvr, Seinfeld is not on the list. Other recorded programs from the bedroom dvr do show up on the other dvr's. Another example, Undercover Boss on basement playlist but is not on playlist of family room or bedroom. Any idea what is going on here?

Issue #2: When I view the playlist, some shows have a red circle with a slash going though it and a message stating "This program cannot be played at this time. Bedroom Playlist is already in use." What the heck does that mean?

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#2 OFFLINE   dennisj00


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Posted 31 January 2013 - 07:17 PM

Be sure under the Whole Home settings of the settings Menu that everything is set to be shared.

The red circle with the slash means that DVR is busy sharing something already. Only one stream per HR2x, three for a 34..

If the red circle persists when that dvr isn't busy, try a menu reset

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#3 OFFLINE   carl6


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Posted 31 January 2013 - 07:21 PM

Be sure under the Whole Home settings of the settings Menu that everything is set to be shared.

On each/all of the units.

Also, you have 9 tuners with the equipment you have. Did the installer put in an SWM16 mutliswitch, or did he use the SWM LNB (single coax coming down from the dish)? If the latter, you could also run into problems with too many tuners being used if they were all to be used at the same time.

#4 OFFLINE   montag


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Posted 31 January 2013 - 07:28 PM

Thanks, I now understand the streaming limits of each dvr.

Sharing playlist is activated on all 3 dvr's so I'm still stumped as to why programs are not visible universally.

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