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HR21-700 not getting tuner 2 signal
Posted 02 February 2013 - 12:08 PM
Posted 03 February 2013 - 01:27 AM
Do you have two SAT cables connected to your HR21 or just one (SWM)? If two, try swapping the two coax cables, both with and without swapping the attached B-Band Converters. Let us know what you find.
Receivers: H25-500 HD Receiver; H21-100 HD Receiver
Mobile Devices: Nomad
Additional equipment configuration details
Sun & moon help site your satellite dish
Posted 03 February 2013 - 12:26 PM
Was listening to music this morning and it just dropped dead. Upstairs receiver working fine. Tuner one signal strenths all strong. Tuner 2 strengths zero. Service call set for tomorrow, but if I DIY a repair I'd rather go that way. Bad receiver? It is a rebuild installed about 2-3 months ago. Suggestions?
Yeah, get a new HR from the installer. If it works, he doesn't have to go up on the roof.
Posted 03 February 2013 - 12:30 PM
Posted 03 February 2013 - 01:05 PM
I had it narrowed down to the receiver when the tech showed up. He swapped out the HR21 for a refurbed HR24-100. In and out in less than 30 minutes. Are there any issues with that model I need to be aware of?
Unbelievably, no. I have 3 of them, 1 owned and two with eSATAs on them and they work well. Really well.