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Guest Message by DevFuse

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Not getting any sound from HDMI connection


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28 replies to this topic

#1 OFFLINE   420benz

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Posted 03 February 2013 - 11:04 AM

Cable is connected to an HR24-100. This problem jus happened for no reason. I removed the cable from the DVR and noticed it was a very tight fit,so i secured it with tape but that did not help. Replacing the cable is not adoption because it is running through th wall into another room. Is it possabile that the DVR has a bad connector?
D* HR24-500
DVR R16-300
2 Std. D11-100
Samsung HL-R6167w TV
Onkyo Receiver HT-R340
Samsung DVD-HD 850
Panasonic DMR-ES 35V Combo

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#2 ONLINE   jimmie57

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Posted 03 February 2013 - 11:07 AM

Try using the TV remote and change to a different Input and then go back to the correct one. This will cause the HDMI Handshake to happen. See if this helps.

Most TVs have several HDMI Inputs. Try changing to a different one and choose the correct one on the TV.

Yes, the HDMI connection could go bad on the HR24.

Edited by jimmie57, 04 February 2013 - 04:06 PM.

DirecTV customer since 1996 - Current :Slimline 3 SWM, HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#3 OFFLINE   dpeters11

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Posted 03 February 2013 - 11:12 AM

If it is bad HDMI, they likely will not replace it, they don't consider that an issue.

#4 OFFLINE   420benz

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Posted 03 February 2013 - 11:19 AM

The TV only has two HDMI connections. I moved the cable to the other conn. and still no sound but a great picture.
D* HR24-500
DVR R16-300
2 Std. D11-100
Samsung HL-R6167w TV
Onkyo Receiver HT-R340
Samsung DVD-HD 850
Panasonic DMR-ES 35V Combo

#5 OFFLINE   420benz

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Posted 03 February 2013 - 11:22 AM

If it is bad HDMI, they likely will not replace it, they don't consider that an issue.


Even if I have Insurance?
D* HR24-500
DVR R16-300
2 Std. D11-100
Samsung HL-R6167w TV
Onkyo Receiver HT-R340
Samsung DVD-HD 850
Panasonic DMR-ES 35V Combo

#6 OFFLINE   Mike Greer

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Posted 03 February 2013 - 11:25 AM

You could try turning Dolby Digital off and/or different channels to see if it is some kind of Dolby Digital trouble.

The cable and connector wouldn't be the problem because the Audio is mixed in with the Video in HDMI. If you don't have any picture trouble then your TV is receiving what the DVR is sending out. The question is if the DVR is sending audio and if so why is the TV not processing it.

I have seen at least on TV that you could set the Video input to one physical input (like HDMI1) and the audio to another (like Analog or Optical). Maybe your TV has this option and it is set to get audio from a different input?

Maybe?

#7 OFFLINE   Mike Greer

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Posted 03 February 2013 - 11:27 AM

Is the HDMI going straight to the TV from the DVR?

#8 OFFLINE   420benz

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Posted 03 February 2013 - 11:29 AM

Is the HDMI going straight to the TV from the DVR?


Yes.
D* HR24-500
DVR R16-300
2 Std. D11-100
Samsung HL-R6167w TV
Onkyo Receiver HT-R340
Samsung DVD-HD 850
Panasonic DMR-ES 35V Combo

#9 OFFLINE   Mike Greer

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Posted 03 February 2013 - 11:35 AM

Yes.


What make/model is the TV?

#10 OFFLINE   PCampbell

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Posted 03 February 2013 - 11:43 AM

I had this with my HR24-100 and had to unplug thr DVR wait 5min plug in and all was well. worth a try.
DirecTV since 1996

Slimline 5 SWM 16
HR24-100
HR24-500
HR24-500
HR44-500
ATT uverse internet

#11 ONLINE   jimmie57

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Posted 03 February 2013 - 11:45 AM

The TV only has two HDMI connections. I moved the cable to the other conn. and still no sound but a great picture.


Have you tried to reset the receiver ?
Menu, Settings, Reset, Restart Receiver

DirecTV customer since 1996 - Current :Slimline 3 SWM, HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#12 OFFLINE   420benz

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Posted 03 February 2013 - 11:46 AM

What make/model is the TV?


Samsung Sync Master B2230HD
D* HR24-500
DVR R16-300
2 Std. D11-100
Samsung HL-R6167w TV
Onkyo Receiver HT-R340
Samsung DVD-HD 850
Panasonic DMR-ES 35V Combo

#13 OFFLINE   PCampbell

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Posted 03 February 2013 - 11:48 AM

I also have a Samsung. Try the reset.
DirecTV since 1996

Slimline 5 SWM 16
HR24-100
HR24-500
HR24-500
HR44-500
ATT uverse internet

#14 OFFLINE   420benz

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Posted 03 February 2013 - 11:49 AM

I also have a Samsung. Try the reset.


Reset 3 times.
D* HR24-500
DVR R16-300
2 Std. D11-100
Samsung HL-R6167w TV
Onkyo Receiver HT-R340
Samsung DVD-HD 850
Panasonic DMR-ES 35V Combo

#15 OFFLINE   Mike Greer

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Posted 03 February 2013 - 12:02 PM

Samsung Sync Master B2230HD


Don't think the audio selections I was talking about apply to your TV.

Did you try the turning off dolby digital?

#16 ONLINE   jimmie57

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Posted 03 February 2013 - 12:13 PM

How are you using the Onkyo ?
My son has an HDMI run to his Yamaha amd HDMI from there to his Mutsubishi TV but he uses the Optical Coax for his sound.
I run the Component cables to my TV so I can use the TV speakers sometimes but I also have the Optical cable run to my Yamaha and use it for sound when my son is up and awake.

DirecTV customer since 1996 - Current :Slimline 3 SWM, HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#17 OFFLINE   420benz

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Posted 03 February 2013 - 12:24 PM

Did another reset,turned Dolby off,unplugged DVR for 5min.,set TV settings to default and still no sound.
D* HR24-500
DVR R16-300
2 Std. D11-100
Samsung HL-R6167w TV
Onkyo Receiver HT-R340
Samsung DVD-HD 850
Panasonic DMR-ES 35V Combo

#18 OFFLINE   Mike Greer

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Posted 03 February 2013 - 12:36 PM

Did another reset,turned Dolby off,unplugged DVR for 5min.,set TV settings to default and still no sound.


How about testing your TV with another HDMI source?

#19 OFFLINE   420benz

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Posted 03 February 2013 - 01:38 PM

How about testing your TV with another HDMI source?


Removed original HDMI and used a new one and no picture or sound. It may be time to call D*
D* HR24-500
DVR R16-300
2 Std. D11-100
Samsung HL-R6167w TV
Onkyo Receiver HT-R340
Samsung DVD-HD 850
Panasonic DMR-ES 35V Combo

#20 OFFLINE   PCampbell

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Posted 03 February 2013 - 03:00 PM

I had to unplug mine to get it to work.
DirecTV since 1996

Slimline 5 SWM 16
HR24-100
HR24-500
HR24-500
HR44-500
ATT uverse internet

#21 OFFLINE   acostapimps

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Posted 03 February 2013 - 07:13 PM

I had to unplug mine to get it to work.


He already unplugged it for 5 minutes, but have you tried component cables? or AV cables if you have any, or swap to a different receiver if there is more than the one you have, maybe it can rule out if its the TV,sound system or receiver, if still no sound than connect directly to TV or call D** for replacement.

Directv Genie DVR HR44-700
Directv HD DVR HR24-500
Directv HD Receiver H24-200
Directv Wireless Mini Client C41W-100 (Deactivated)
Directv Standard SD Receiver D12-700 

SWM 16  SWM 8-Way Splitter  SWM 2-Way Splitter  Slimline 5LNB  

Directv Subscriber From 2009-?


#22 OFFLINE   cwtech

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Posted 03 February 2013 - 07:54 PM

Dont remember the tv brand, but i once had a job were just as you are describing great picture but no sound with a hdmi cable, the tv only had 1 hdmi input, tried swapping hdmi to no avail, the tv input on hdmi also had av audio input so i had to connect the red and white audio cable from receiver to tv with the hdmi to get everything to work, sounds odd i know but see if this isnt your case also. Do you have any other means to test this receiver with, the red white yellow cables, or the red white red blue green cables. Try some of the other options make sure your receiver is giving out sound.

#23 OFFLINE   Ed Campbell

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Posted 04 February 2013 - 06:48 AM

You could try turning Dolby Digital off and/or different channels to see if it is some kind of Dolby Digital trouble.

The cable and connector wouldn't be the problem because the Audio is mixed in with the Video in HDMI. If you don't have any picture trouble then your TV is receiving what the DVR is sending out. The question is if the DVR is sending audio and if so why is the TV not processing it.

I have seen at least on TV that you could set the Video input to one physical input (like HDMI1) and the audio to another (like Analog or Optical). Maybe your TV has this option and it is set to get audio from a different input?

Maybe?


Dolby often fails on SD Telecasts.

#24 OFFLINE   RBTO

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Posted 04 February 2013 - 10:42 AM

Removed original HDMI and used a new one and no picture or sound. It may be time to call D*


I think the suggestion was to try your TV with another source like a BD player. Did you try removing the H20 and use another source (maybe a new HDMI cable too while you're at it)? At this point, if the TV has sound with another source, it's pretty likely it the DVR.

I accidentally plugged my HDMI cable into the network plug and ended up damaging the end of the plug (had to replace the cable) - check your cable. Also look at the DVR HDMI receptacle with a magnifying glass. If there's damage of some kind there, it's probably impossible to repair.

#25 ONLINE   HoTat2

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Posted 04 February 2013 - 11:44 AM

I think the suggestion was to try your TV with another source like a BD player. Did you try removing the H20 and use another source (maybe a new HDMI cable too while you're at it)? At this point, if the TV has sound with another source, it's pretty likely it the DVR.

I accidentally plugged my HDMI cable into the network plug and ended up damaging the end of the plug (had to replace the cable) - check your cable. Also look at the DVR HDMI receptacle with a magnifying glass. If there's damage of some kind there, it's probably impossible to repair.


But like Mike pointed out earlier in this thread, its hard to see how the HDMI connector is at fault here since the audio (during the horizontal blanking intervals) and video are multiplexed together on the same TMDS channel (the luminance "Y" one I think), so the video should be affected as well.




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