Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo

question for elderly friend


  • Please log in to reply
28 replies to this topic

#1 OFFLINE   jrlt

jrlt

    Cool Member

  • Registered
  • 25 posts
Joined: Aug 27, 2009

Posted 12 February 2013 - 08:47 PM

My elderly friend has an older model of tv, and has Dish. The tv they have is cutting off the top of the screen and making the people look like cone heads.
Is there a way to switch to letterbox or something else like you can on the directv recievers?

thanks,
Jonathan

Edited by jrlt, 12 February 2013 - 08:47 PM.
spelling


...Ads Help To Support This SIte...

#2 OFFLINE   James Long

James Long

    Ready for Uplink!

  • Super Moderators
  • 40,254 posts
Joined: Apr 17, 2003

Posted 12 February 2013 - 09:02 PM

Press the "*" key on the remote to cycle through the formats available.

Or check the TV settings to make sure the TV is not doing the damage.

#3 OFFLINE   jrlt

jrlt

    Cool Member

  • Topic Starter
  • Registered
  • 25 posts
Joined: Aug 27, 2009

Posted 12 February 2013 - 09:56 PM

thanks so much ill try that when i go there tomorrow

#4 OFFLINE   gov

gov

    Legend

  • DBSTalk Club
  • 1,100 posts
Joined: Jan 10, 2013

Posted 12 February 2013 - 10:08 PM

A few older picture tube TV sets had a vertical height control tucked away on the back.

You might get lucky and (1) have the control, (2) adjust the control and have it work for you to adjust the cut off head problem.

Even if you find the control, if you're not comfortable adjusting it, don't.

Other controls back there might be horizontal and vertical hold, and maybe focus. Some really old TVs might have a setup switch, it collapses the picture to a single line across the middle of the screen, and you can adjust red, green and blue levels to touch up the color of white.

Again, if your not sure, don't touch.

How old is this TV, any how? Is it an old RCA Colortrak XL100 ??

:lol:

#5 OFFLINE   CCarncross

CCarncross

    Hall Of Fame

  • Registered
  • 7,058 posts
  • LocationJackson
Joined: Jul 19, 2005

Posted 13 February 2013 - 07:53 AM

As gov is referring to, it could also be that the tv is old enough now that it might have miles of overscan, so it will chop lots of things off on the picture.

#6 OFFLINE   jrlt

jrlt

    Cool Member

  • Topic Starter
  • Registered
  • 25 posts
Joined: Aug 27, 2009

Posted 13 February 2013 - 01:15 PM

lol its more like ten or twelve years old not twenty or thirty lol

#7 OFFLINE   gov

gov

    Legend

  • DBSTalk Club
  • 1,100 posts
Joined: Jan 10, 2013

Posted 13 February 2013 - 06:06 PM

You never know, some of those old ones seem to never die.

My aunt had a console RCA model (25") until just a year ago. It did have electronic tuning and a remote instead of a dial, but it was plenty old, probably late 1980s.

I installed a 46" panel, and even though she is only ATSC at her house, she loves the new one. She always remarks she can see the writing on the bottom of the screen now.

I bet there are functional TVs out there in TV Land far older that still work.

#8 OFFLINE   jrlt

jrlt

    Cool Member

  • Topic Starter
  • Registered
  • 25 posts
Joined: Aug 27, 2009

Posted 13 February 2013 - 07:14 PM

I tried pressing the star key and all it did was bring up something about the dvr

#9 OFFLINE   James Long

James Long

    Ready for Uplink!

  • Super Moderators
  • 40,254 posts
Joined: Apr 17, 2003

Posted 13 February 2013 - 07:22 PM

I tried pressing the star key and all it did was bring up something about the dvr

It must be an older receiver (before the star key).
Did you happen to catch the model number?

#10 OFFLINE   jrlt

jrlt

    Cool Member

  • Topic Starter
  • Registered
  • 25 posts
Joined: Aug 27, 2009

Posted 13 February 2013 - 07:43 PM

no where do i find that on dish?

#11 OFFLINE   garys

garys

    Hall Of Fame

  • Registered
  • 3,169 posts
Joined: Nov 04, 2005

Posted 13 February 2013 - 08:16 PM

It could be on the front of the receiver, should be on the back.

#12 OFFLINE   jrlt

jrlt

    Cool Member

  • Topic Starter
  • Registered
  • 25 posts
Joined: Aug 27, 2009

Posted 13 February 2013 - 08:32 PM

k ill check tomorrow

#13 OFFLINE   jrlt

jrlt

    Cool Member

  • Topic Starter
  • Registered
  • 25 posts
Joined: Aug 27, 2009

Posted 14 February 2013 - 02:30 PM

there were three sets of things on the back i have all three if needed...

here is the model: DISHDVR 522

#14 OFFLINE   jrlt

jrlt

    Cool Member

  • Topic Starter
  • Registered
  • 25 posts
Joined: Aug 27, 2009

Posted 19 February 2013 - 10:48 PM

hello? anyone lol

#15 OFFLINE   James Long

James Long

    Ready for Uplink!

  • Super Moderators
  • 40,254 posts
Joined: Apr 17, 2003

Posted 19 February 2013 - 11:10 PM

As an older receiver it only has SD outputs ... so no format options.
If you are not seeing the full picture on the TV you will need to adjust the TV.

SD channels converted from HD are cropped, where you will not see the sides of the full image or letterboxed where you will see top and bottom bars. This is normal and is controlled by DISH at the uplink. There is no setting on the receiver to fix that.

#16 OFFLINE   kenglish

kenglish

    Icon

  • Registered
  • 972 posts
  • LocationSalt Lake City, Utah, USA
Joined: Oct 02, 2004

Posted 20 February 2013 - 06:30 AM

My RCA set is 30 years old, and still runs well.
My 3 year old DTV box, and my 7 year old satellite receivers, OTOH, are failing badly.

#17 OFFLINE   jrlt

jrlt

    Cool Member

  • Topic Starter
  • Registered
  • 25 posts
Joined: Aug 27, 2009

Posted 20 February 2013 - 09:45 AM

As an older receiver it only has SD outputs ... so no format options.
If you are not seeing the full picture on the TV you will need to adjust the TV.

SD channels converted from HD are cropped, where you will not see the sides of the full image or letterboxed where you will see top and bottom bars. This is normal and is controlled by DISH at the uplink. There is no setting on the receiver to fix that.


so she is doomed with cone heads unless she can upgrade? Where she has had the box for so long will dish upgrade it if she tells them what is going on?

#18 OFFLINE   boba

boba

    Hall Of Fame

  • Registered
  • 5,580 posts
Joined: May 23, 2003

Posted 20 February 2013 - 09:48 AM

so she is doomed with cone heads unless she can upgrade? Where she has had the box for so long will dish upgrade it if she tells them what is going on?

Are you sure the 522 is at fault? Sounds more like a tv repair or replacement is in order.

#19 OFFLINE   jrlt

jrlt

    Cool Member

  • Topic Starter
  • Registered
  • 25 posts
Joined: Aug 27, 2009

Posted 20 February 2013 - 10:04 AM

Are you sure the 522 is at fault? Sounds more like a tv repair or replacement is in order.


i have no idea..im trying to get her daughter in law to call dish today and see what they say

#20 OFFLINE   Orion9

Orion9

    Legend

  • Registered
  • 241 posts
Joined: Jan 31, 2011

Posted 20 February 2013 - 10:19 AM

Is the TV 4:3 or 16:9? If it's a 16:9 TV, the choices on most are pillar boxing (black bars on the sides with correct/full picture), stretching width-wise (makes everything wide) or zooming (keeps aspect ratio correct and fills the screen but looses the top and bottom.)




Protected By... spam firewall...And...