Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo

Question about fees if adding a 3rd hd-dvr


  • Please log in to reply
18 replies to this topic

#1 OFFLINE   Wintersnow

Wintersnow

    New Member

  • Registered
  • 8 posts
Joined: Feb 17, 2013

Posted 18 February 2013 - 06:47 AM

I've been with directv since before it was directv. We currently have 2 hd-dvrs. We put an addition on our house and we don't really like sharing the dvr between the living room and family room.
Last week I started to think about adding a 3rd hd-dvr, but don't understand what our added extra fees will be.

Our bill looks like this now
Advanced receiver-hd monthly. 10.00
Advanced dvr monthly. 8.00
Additional tv. 6.00
Primary tv. 6.00
Credit primary tv -6.00

When I went online to see the cost for hd-dvr and went to the checkout it said it was charging 10.00 for hd-dvr monthly and 6.00 for additional tv, plus the 199 for hd-dvr. I didn't check out because I DO plan on calling to buy this.

So will I be charged 16.00 more a month for that 3rd one?

AND does this put me in a new 2 year contract? If so can I ask for some kind of deal since I get no price breaks now, and have been with them forever? Lol.

Sorry this is so long. Thanks for any help!

...Ads Help To Support This SIte...

#2 OFFLINE   dpeters11

dpeters11

    Hall Of Fame

  • DBSTalk Club
  • 13,504 posts
  • LocationCincinnati
Joined: May 30, 2007

Posted 18 February 2013 - 07:01 AM

You would just pay the additional tv fee. Your prices don't include the February price increase.

It would trigger a contract. If you are already under contract, they run concurrently. It is always possible that they will give you a deal on the box.

#3 OFFLINE   HinterXGames

HinterXGames

    Godfather

  • Registered
  • 313 posts
Joined: Dec 20, 2012

Posted 18 February 2013 - 07:04 AM

I've been with directv since before it was directv. We currently have 2 hd-dvrs. We put an addition on our house and we don't really like sharing the dvr between the living room and family room.
Last week I started to think about adding a 3rd hd-dvr, but don't understand what our added extra fees will be.

Our bill looks like this now
Advanced receiver-hd monthly. 10.00
Advanced dvr monthly. 8.00
Additional tv. 6.00
Primary tv. 6.00
Credit primary tv -6.00

When I went online to see the cost for hd-dvr and went to the checkout it said it was charging 10.00 for hd-dvr monthly and 6.00 for additional tv, plus the 199 for hd-dvr. I didn't check out because I DO plan on calling to buy this.

So will I be charged 16.00 more a month for that 3rd one?

AND does this put me in a new 2 year contract? If so can I ask for some kind of deal since I get no price breaks now, and have been with them forever? Lol.

Sorry this is so long. Thanks for any help!


Nope. The DVR/HD fee's are the monthly fee's for those services. They are not for equipment. The only additional charge on your monthly bill would be 6$ for having a 3rd reciever.

#4 OFFLINE   Wintersnow

Wintersnow

    New Member

  • Topic Starter
  • Registered
  • 8 posts
Joined: Feb 17, 2013

Posted 18 February 2013 - 07:21 AM

Oh good! So it will only be 6 more a month? Or is there a price increase on that? I didn't know there was going to be increases.
I haven't been in a contract for YEARS, lol. I really dislike being trapped in contracts. I'm sure i will end up doing it anyway, lol.

#5 OFFLINE   The Merg

The Merg

    1*

  • DBSTalk Club
  • 10,274 posts
  • LocationNorthern VA
Joined: Jun 24, 2007

Posted 18 February 2013 - 07:29 AM

Oh good! So it will only be 6 more a month? Or is there a price increase on that? I didn't know there was going to be increases.
I haven't been in a contract for YEARS, lol. I really dislike being trapped in contracts. I'm sure i will end up doing it anyway, lol.


Even with the price increases, the receiver fee will be $6. The DVR fee and subscription plans are going up in cost.

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#6 OFFLINE   Wintersnow

Wintersnow

    New Member

  • Topic Starter
  • Registered
  • 8 posts
Joined: Feb 17, 2013

Posted 18 February 2013 - 09:45 AM

Wow, I am very disappointed after calling. I got no offer for less then 199. Plus 50 for install, which we DON'T need. Not gonna happen! And if I didn't want a contract it would be 100 more.

I just said thanks and good bye. My husband isn't happy either.

Should I try and call again? I hate to leave directv, but with all the increases I just learned about plus no deal at all, I'm disappointed.

#7 OFFLINE   studechip

studechip

    Godfather

  • Registered
  • 1,068 posts
Joined: Apr 16, 2012

Posted 18 February 2013 - 10:19 AM

You should call back. When you get to the voice prompts say "cancel". That will get you to the retention department. Explain that you don't really want to leave, but $199 is too much to add a dvr. They are likely to give you a better deal. Exactly what is determined by your payment history and other factors. Good luck!

#8 OFFLINE   Wintersnow

Wintersnow

    New Member

  • Topic Starter
  • Registered
  • 8 posts
Joined: Feb 17, 2013

Posted 18 February 2013 - 11:16 AM

You should call back. When you get to the voice prompts say "cancel". That will get you to the retention department. Explain that you don't really want to leave, but $199 is too much to add a dvr. They are likely to give you a better deal. Exactly what is determined by your payment history and other factors. Good luck!


I called back before seeing your post about asking for retention department. I spoke with just the cs, he did offer 100 off, but still insists that someone HAS to come and install for 50. I'm not paying 50 for something my husband can do himself! I don't understand why if you call and order the receiver they "make" you have them install it, but if you order online you can opt out of having them install it?
Am I being played, or is that how it's always done?

#9 OFFLINE   Wintersnow

Wintersnow

    New Member

  • Topic Starter
  • Registered
  • 8 posts
Joined: Feb 17, 2013

Posted 18 February 2013 - 11:29 AM

I think my husband and I are just going to forget it. We will buy a hdmi splitter for the upstairs dvr, and what ever else we need to control that receiver from downstairs.

#10 OFFLINE   wingrider01

wingrider01

    Hall Of Fame

  • Registered
  • 1,764 posts
Joined: Sep 09, 2005

Posted 18 February 2013 - 12:06 PM

I think my husband and I are just going to forget it. We will buy a hdmi splitter for the upstairs dvr, and what ever else we need to control that receiver from downstairs.


Suspect that will cost you a lot more then the 50.00 installation charge

#11 OFFLINE   Wintersnow

Wintersnow

    New Member

  • Topic Starter
  • Registered
  • 8 posts
Joined: Feb 17, 2013

Posted 18 February 2013 - 12:13 PM

Suspect that will cost you a lot more then the 50.00 installation charge


True, but it would be 150 for the dvr + install +tax, then there is the extra 6 a month, AND being stuck in a 2 year contract......no thanks......

#12 OFFLINE   Wintersnow

Wintersnow

    New Member

  • Topic Starter
  • Registered
  • 8 posts
Joined: Feb 17, 2013

Posted 18 February 2013 - 12:32 PM

We can already watch tv downstairs with our upstairs receiver so we really only need the remote extender that I can get on amazon 39.99 tax free and free shipping.

#13 OFFLINE   studechip

studechip

    Godfather

  • Registered
  • 1,068 posts
Joined: Apr 16, 2012

Posted 18 February 2013 - 01:06 PM

You might want to check monoprice.
http://www.monoprice...&seq=1&format=2

#14 OFFLINE   Phil17108

Phil17108

    Mentor

  • Registered
  • 85 posts
  • LocationOrange County California
Joined: Apr 10, 2010

Posted 19 February 2013 - 09:04 AM

Depending on what your system is right now that 50 could be a real deal. If you have a 2 wire system you may get a SWM out of it with all the added equipment, witch is not bad, I did my own switch over and spent far more then what D wanted back then plus the labor I put in. About a year ago I was looking to get a new DVR and when I added it to the checkout box it came free with a free install. What I think happened is I gave them the Email address of my daughter because she was thinking about getting D, never did.

#15 OFFLINE   goinsleeper

goinsleeper

    Godfather

  • Registered
  • 673 posts
Joined: May 22, 2012

Posted 19 February 2013 - 04:55 PM

Wow, I am very disappointed after calling. I got no offer for less then 199. Plus 50 for install, which we DON'T need. Not gonna happen! And if I didn't want a contract it would be 100 more.

I just said thanks and good bye. My husband isn't happy either.

Should I try and call again? I hate to leave directv, but with all the increases I just learned about plus no deal at all, I'm disappointed.


Did they offer you an HD DVR or the genie? The 299 without the agreement would sound like the upgrade to the genie. You may want to contact them one last time and see if the offers are different for a genie upgrade versus a regular HD DVR.
My posts, whether fact or opinion, are my own and in no way represent DirecTV or any affiliated enterprise or corporation.

#16 OFFLINE   RD in Fla

RD in Fla

    Icon

  • Registered
  • 523 posts
Joined: Aug 26, 2007

Posted 19 February 2013 - 07:24 PM

Why are you concerned with an additional two year contract if you've "been with directv before it was directv"?

#17 OFFLINE   JBv

JBv

    Godfather

  • Registered
  • 941 posts
  • LocationTulsa, OK
Joined: Oct 05, 2011

Posted 20 February 2013 - 10:52 AM

Did they offer you an HD DVR or the genie? The 299 without the agreement would sound like the upgrade to the genie. You may want to contact them one last time and see if the offers are different for a genie upgrade versus a regular HD DVR.


$299 without an agreement is a leased HD-DVR
But yeah ask about the Genie, you may be able to get a whole lot more receiver for only a little bit more money.
DirecTV Employee
The postings on this site are my own and do not represent DirecTV's positions, strategies, or opinions.

#18 OFFLINE   Wintersnow

Wintersnow

    New Member

  • Topic Starter
  • Registered
  • 8 posts
Joined: Feb 17, 2013

Posted 20 February 2013 - 02:06 PM

$299 without an agreement is a leased HD-DVR
But yeah ask about the Genie, you may be able to get a whole lot more receiver for only a little bit more money.


I am thinking about it. I'm just not 100% sure I understand how it works.

I know it can record 5 shows at once. What I want to know is, say its recording 2 shows, and we want to watch a live show upstairs, can the kids watch a different live show downstairs?

If its recording 4 shows, my guess is we can only watch 1 live show, and it would have to be the same show upstairs and downstairs? Is that correct?

What is the cost a month for it? Also can I still have my hr24 in our bedroom, with it only costing 6 a month? I would love to get rid of that grey dvr in our living room, I hate that dvr, lol. It's so slow!

#19 OFFLINE   Bill Broderick

Bill Broderick

    Icon

  • Registered
  • 1,510 posts
  • LocationLong Island
Joined: Aug 25, 2006

Posted 20 February 2013 - 03:54 PM

I know it can record 5 shows at once. What I want to know is, say its recording 2 shows, and we want to watch a live show upstairs, can the kids watch a different live show downstairs?

If its recording 4 shows, my guess is we can only watch 1 live show, and it would have to be the same show upstairs and downstairs? Is that correct?

What is the cost a month for it? Also can I still have my hr24 in our bedroom, with it only costing 6 a month? I would love to get rid of that grey dvr in our living room, I hate that dvr, lol. It's so slow!


You don't need to get rid of your existing DVR's if you get a Genie. It's only if you choose to replace your existing receivers/DVR's with tunerless clients that you will need to worry about running out of tuners due to the fact that you are recording too many things.

So, if you keep your existing DVR's you can record up to 9 programs at a time. At the same time, you can use the Genie as a server to both of your existing DVR's simultaneously and/or use your existing DVR's as a server to either your other DVR or Genie (the HD DVR's can only be a server to one other TV at a time, the Genie can serve up to 3 other TV's at at time).

If you go with the Genie and utilize the Whole Home DVR service, your monthly fee will go up by $9 per month ($6 for the additional receiver and $3 for the Whole Home Service). If you get the Genie and 2 clients, the price will also go up by $9 per month).

Edited by Bill Broderick, 20 February 2013 - 04:15 PM.





Protected By... spam firewall...And...