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Posted 04 July 2013 - 11:08 PM
Directv HD DVR HR44-700
Directv HD DVR HR24-200
Directv HD Receiver H24-200
Directv Standard Receiver D12-700
Directv Subscriber from 2009-???
Posted 09 July 2013 - 03:40 PM
My free hd for 12 months finally ended this month.I called and spoke to a regular CSR after talking with his supervisor.He told me he could credit me $20 for this month and next month and to call back the middle of august.He also told me that Directv was starting a new system in the next 3 months for long term customers and that we would enjoy additional savings and credits that a long term customer would get better savings and credits that the current new customers get. I will see if that happens when i call back the middle of Aug.
Posted 09 July 2013 - 04:11 PM
.He also told me that Directv was starting a new system in the next 3 months for long term customers and that we would enjoy additional savings and credits that a long term customer would get better savings and credits that the current new customers get..
Hmmm, I am having hard time seeing how can this be true. To begin, DirecTV is not supposed to divulge any future plans....
Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.
The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.
Posted 09 July 2013 - 07:01 PM
I don't find it fair that about 3 years ago, new subs got HD for life. Shouldn't they also be covering long time subs for this? I've been fighting with them, off and on about this. I get credits for 6 months then I start getting charged again and have to call and complain.
Posted 09 July 2013 - 09:45 PM
I upgraded to the Genie in March. I was off contract for five years and my free 24 months end 08/12. The CSR noticed that and said my HD fee would be coming off the bill, it hasn't as of the last bill. I checked the DirecTV website today and I don't see it on "My Programming" when I had in the past. I'll have to wait foe the next bill.
Edited by machavez00, 09 July 2013 - 09:45 PM.