It certainly does not belong in the General forum ... if the model is identified better the thread can be moved to a more appropriate receiver forum.
It is odd to ask for software experience for an unknown receiver that could be vaporware. Have you seen anything at the FCC that would support this receiver existing?
The company (as we aware) has limited resources in SW dept - I wouldn't imagine they spent a lot of time for writing many beta SW for the model, and the release version SW is clear sign: the DVR is exist. I would check FCC, but we knew a model name often changing a few times (remember ViP722s->ViP822->XiP813 device ?). Would be nice to have its FCC ID before research.