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Guest Message by DevFuse

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* * * * * 1 votes

HR44s are here! (Was: HR44 delayed...again)


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666 replies to this topic

#1 OFFLINE   kram

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Posted 01 March 2013 - 12:55 PM

The installer just called to let me know that the HR44 release has been delayed yet again. My install was supposed to be last Tuesday, but was postponed until today, when it was thought that the box would be available this week. Now, they're saying that it could be another month before the HR44 is released. Will get more info later today. Since I'm not in any rush, I'm going to wait.
<p>5-LNB SlimLine w/SWM16 // HR44-700 w/Samsung UN40ES6100 // HR24-200 w/Sony KDL-46XBR9 // HR23-700 w/Samsung UN32D4000 // Pioneer Elite VSX-23TXH A/V Receiver // Sony Blu-ray BDP-S3100 // DirecTV since 2000

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#2 OFFLINE   Stuart Sweet

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Posted 01 March 2013 - 01:10 PM

Kram,

this is normal, and it's why DIRECTV doesn't announce firm release dates for its hardware. A tentative date was leaked to the internet by installers who saw it in a training video, and the rumor took off.
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#3 OFFLINE   kram

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Posted 01 March 2013 - 02:49 PM

I just got a call from the D* Colorado Service Manager. Apparently, my situation has caused quite a stir. Because open tickets reflect badly on performance statistics -- and because the release date is still unknown (but will probably be sometime near the end of March) -- he wanted to close my installation request, but make a note on my account that I would get an HR44 when they do become available. Since I already paid the installation fee, he didn't know what to do. So he placed a call to the "Liaison Group" in Boise (the folks that resolve "difficult" situations), and then called me back to let me know that someone from this group will be calling me to let me know how they want to proceed. Don't know when I'll get an HR44, but I'm willing to wait for however long it takes. :(
<p>5-LNB SlimLine w/SWM16 // HR44-700 w/Samsung UN40ES6100 // HR24-200 w/Sony KDL-46XBR9 // HR23-700 w/Samsung UN32D4000 // Pioneer Elite VSX-23TXH A/V Receiver // Sony Blu-ray BDP-S3100 // DirecTV since 2000

#4 OFFLINE   texasbrit

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Posted 02 March 2013 - 10:43 AM

I'd be interested to know how you got a "guarantee" of an HR44. That's not something DirecTV usually does.

#5 OFFLINE   gov

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Posted 02 March 2013 - 10:50 AM

I would think every week of delay would equal one less service call, and 5 RBRs for you.

They are doing you a favor!


:lol:

#6 OFFLINE   kram

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Posted 02 March 2013 - 05:59 PM

I'd be interested to know how you got a "guarantee" of an HR44. That's not something DirecTV usually does.


It's a long story, but it started with a promise from a local service manager, and then from a DTV Customer Advocacy representative, who said she would honor that promise when the box becomes available. Still looking like the end of the month.
<p>5-LNB SlimLine w/SWM16 // HR44-700 w/Samsung UN40ES6100 // HR24-200 w/Sony KDL-46XBR9 // HR23-700 w/Samsung UN32D4000 // Pioneer Elite VSX-23TXH A/V Receiver // Sony Blu-ray BDP-S3100 // DirecTV since 2000

#7 OFFLINE   kram

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Posted 02 March 2013 - 06:00 PM

I would think every week of delay would equal one less service call, and 5 RBRs for you.

They are doing you a favor!


:lol:


:icon_lol:
<p>5-LNB SlimLine w/SWM16 // HR44-700 w/Samsung UN40ES6100 // HR24-200 w/Sony KDL-46XBR9 // HR23-700 w/Samsung UN32D4000 // Pioneer Elite VSX-23TXH A/V Receiver // Sony Blu-ray BDP-S3100 // DirecTV since 2000

#8 OFFLINE   jdspencer

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Posted 02 March 2013 - 06:20 PM

Hopefully, this delay will allow DirecTV to sent out a bug free box. :)
DirecTV since '96, Waivers for ABC, CBS, NBC, & Fox, HR23-700 & HR24-500/AM21, using ethernet based MRV.

#9 OFFLINE   orijonl

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Posted 02 March 2013 - 09:22 PM

Keep us posted. It looks like you will be the first on this forum to receive an installed Hr44.

#10 OFFLINE   bpratt

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Posted 03 March 2013 - 10:22 AM

Hopefully, this delay will allow DirecTV to sent out a bug free box. :)


Based on their past history, do you really expect that to happen?

HR10-250   550G WD  6.4a
HR21-700   750G WD x087f AM21
HR21-700 2000G WD x087f AM21
HR44-500 2000G WD x0870
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#11 OFFLINE   dpeters11

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Posted 03 March 2013 - 11:11 AM

Based on their past history, do you really expect that to happen?


No one has a bug free box. Bug free software is tremendously expensive unless its very simple.

#12 OFFLINE   kram

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Posted 05 March 2013 - 11:35 AM

Keep us posted. It looks like you will be the first on this forum to receive an installed Hr44.


Will do.
<p>5-LNB SlimLine w/SWM16 // HR44-700 w/Samsung UN40ES6100 // HR24-200 w/Sony KDL-46XBR9 // HR23-700 w/Samsung UN32D4000 // Pioneer Elite VSX-23TXH A/V Receiver // Sony Blu-ray BDP-S3100 // DirecTV since 2000

#13 ONLINE   damondlt

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Posted 05 March 2013 - 01:48 PM

Hopefully, this delay will allow DirecTV to sent out a bug free box. :)

:hurah::lol:

DIRECTV Since 5/13/2012:

    Living room      Master Bedroom        Bedroom 2            Bedroom 3       Office/Bedroom 4      

HR34-700  /  C31-700  /  HR24-500 / HR23-700  /  H25-100 

Slimline 5 / SWiM 16 / Premier / HD Xtra / MLB EI  / MRV

Blue Ridge Cable Networked 30-3 Mbps 

 

 

 


#14 OFFLINE   Datagg

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Posted 06 March 2013 - 06:23 AM

Hopefully, this delay will allow DirecTV to sent out a bug free box. :)


I love the positive attitude, but with DTV that is serious pie in the sky. All they know is bugs.

#15 OFFLINE   mrfatboy

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Posted 06 March 2013 - 02:47 PM

I just turned away a Directv installer (nice guy). I was told there was a good chance by the CSR to get a HR44 but the installer brought a HR34. He called his boss to see if anybody had one but his boss said 1-2 months. The directv follow up call after the installer left said check back in a week. :lol: I'm betting on the 1-2 months :D

Directv offered me a free upgrade and install for the hr44 to replace and my wearing out HR23 for free. That also included upgrading my unsupported MRV network.

I'm in no rush except the HR23 get 'pixelated garbage' records every other day. I think the hard drive is going out because it seems to only happen when to programs start recording at the same time or maybe I am streaming off of it when it starts to record. BTW, i'm in San Diego area.
DirecTV since '99, Grandfathered DNS Waivers for ABC, CBS, NBC, & Fox | HR24-500 | HR23-700 | Unsupported MRV

My Network Setup

My Computer Setup

#16 OFFLINE   johnp37

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Posted 06 March 2013 - 03:58 PM

Hopefully, this delay will allow DirecTV to sent out a bug free box. :)


Seriously!? You typed that response with a straight face? You're kidding,right? I just got up off the floor from laughing so hard.:lol:
I pick things up and I put them down

#17 OFFLINE   jdspencer

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Posted 06 March 2013 - 05:34 PM

Obviously, you didn't understand what that smiley meant! :)

Heck, my statement wasn't even bug free!!!
DirecTV since '96, Waivers for ABC, CBS, NBC, & Fox, HR23-700 & HR24-500/AM21, using ethernet based MRV.

#18 OFFLINE   johnp37

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Posted 06 March 2013 - 05:46 PM

Obviously, you didn't understand what that smiley meant! :)

Heck, my statement wasn't even bug free!!!

I felt the smiley face wasn't a strong enough emoticon.
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#19 OFFLINE   RACJ2

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Posted 06 March 2013 - 08:57 PM

I felt the smiley face wasn't a strong enough emoticon.

Is this more appropriate for you? !rolling:rolling:
HR34-700, HR22-100

#20 OFFLINE   installer#1

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Posted 14 March 2013 - 09:31 PM

Do you live off broadway.




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