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Guest Message by DevFuse

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HR44s are here! (Was: HR44 delayed...again)


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666 replies to this topic

#251 OFFLINE   west99999

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Posted 05 May 2013 - 02:29 PM

So it sounds like i need to hope and pray that this summer lightning takes out my HR34 and when the installer comes hope that the only "genie" he has on the truck is a HR44... I think i have a better chance of hitting the powerball mutiple times than this happening but, one can dream right?

Majority of HR34's going through supply chain right now seem to be refurbished so once 44 is in full deployment then your chances will actually be much much higher to get a 44 over 34 than you winning the power ball.



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#252 OFFLINE   DesertWind53

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Posted 05 May 2013 - 07:41 PM

OK so I'm in Phoenix, a test market.  I currently have an HR24 & pair of H24's in the MBR & den.  I'd love to upgrade to the HR44 and a pair of the clients.  I'm already SWM so I'm good to go there.  I do not have any sort of whole home setup.  If I upgrade, do the little client boxes communicate with the HR44 via the existing coax, or is there some sort of additional network gear to install?  I have a wired connection to the DVR location so I'm solid there.  I'd love to be able to just order the boxes, plug them in, and be done, without need for a truck roll.  Is it that simple?  Am I likely to receive an HR44 if I order over the phone, given that I'm in a test market?



#253 OFFLINE   west99999

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Posted 05 May 2013 - 08:33 PM

Most likely a tech would be sent out and if I were you I would keep the HR24 and take one client.



#254 OFFLINE   peds48

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Posted 05 May 2013 - 09:00 PM

 Is it that simple?  Am I likely to receive an HR44 if I order over the phone, given that I'm in a test market?

yep, that simple, at least in your case.

 

I would think, giving DirecTV track record, you would have a better chance of getting a 44 if a tech delivers instead of being drop shipped


Edited by peds48, 05 May 2013 - 09:02 PM.

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The round pegs in the square holes.

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#255 OFFLINE   alanjs123

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Posted 05 May 2013 - 09:28 PM

New HR44 - 500 in Mason City (Northern IA) yesterday!!

 

 

FYI - So far system running great, but not a big fan of the new remote (RC71).


Edited by alanjs123, 05 May 2013 - 09:30 PM.


#256 OFFLINE   whorne

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Posted 06 May 2013 - 01:54 PM

I doubt they'll have enough stock to offer them to you. You can always try but the odds aren't good.

Realize that if you did get one it will be a lease and not owned.

Mike

Thanks Mike! I was thinking that it was a long shot.



#257 OFFLINE   DesertWind53

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Posted 06 May 2013 - 09:51 PM

yep, that simple, at least in your case.

 

I would think, giving DirecTV track record, you would have a better chance of getting a 44 if a tech delivers instead of being drop shipped

 

Made the call today, they are upgrading me at no charge for anything - and no truck roll, they are shipping a Genie + 2 clients to me.  I'm a little scared that an HR34 may show up.  If so I'm going to try to return it for a 44, by telling them that the speed increase was the whole reason I'm upgrading (which is largely true).  I'll report back on what shows up and how it all goes.



#258 OFFLINE   Old_School

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Posted 07 May 2013 - 05:52 AM

Made the call today, they are upgrading me at no charge for anything - and no truck roll, they are shipping a Genie + 2 clients to me.  I'm a little scared that an HR34 may show up.  If so I'm going to try to return it for a 44, by telling them that the speed increase was the whole reason I'm upgrading (which is largely true).  I'll report back on what shows up and how it all goes.

Good luck with that as Directv considers the HR34 and 44 equal... Your most likely gonna be SOL if a 34 shows up. I'll be really shocked if Directv exchanges it for a 44.


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#259 OFFLINE   DesertWind53

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Posted 07 May 2013 - 01:26 PM

Good luck with that as Directv considers the HR34 and 44 equal... Your most likely gonna be SOL if a 34 shows up. I'll be really shocked if Directv exchanges it for a 44.

 

I've pre-refused the FedEx delivery, and called D* and reordered a live install, which is taking place tomorrow.  I got suprisingly little grief from the CSR who had to cancel the original order and re-enter everything, other than telling me that there's "no guarantee" that I'd get an HR44 via a live install.  I told him I understood that but had reliable info that the local installers are all carrying 44's now, so I'll take my chances.  I'll update tomorrow with how it all goes.



#260 OFFLINE   Old_School

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Posted 07 May 2013 - 04:45 PM

I've pre-refused the FedEx delivery, and called D* and reordered a live install, which is taking place tomorrow.  I got suprisingly little grief from the CSR who had to cancel the original order and re-enter everything, other than telling me that there's "no guarantee" that I'd get an HR44 via a live install.  I told him I understood that but had reliable info that the local installers are all carrying 44's now, so I'll take my chances.  I'll update tomorrow with how it all goes.

I would be very interested to see what happends.... last i heard of here they where only in the test markets.. Do you live in the test markets? if your not and get a 44 on your install that gives me hope for other family members getting the 44..

 

I always thought it be neat for companies like Directv to take the stratigy like Apple does with the iphone.. come out with a new product (iphone 4 for example) push it really hard and get people to invest all there money and use up all there upgrade credits to get it then, 3 weeks later release a second product with some feature that everyone feels they can't live without (iphone 4 s) they could call it the "sucker" model and force people to shell out more money for something newer.... that's just me thinking though... i never could understand why some make a big deal to have the latest and greatest models of something... to me when something breaks, i'll replace it with something that works...


Edited by Old_School, 07 May 2013 - 05:04 PM.

DirecTV Subscriber Since 1998
Xtra ~ NFLST

 

(1) HR44  

(1) C41W

 

SL3 LNB ~ Whole Home DVR


#261 OFFLINE   steelgtr

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Posted 07 May 2013 - 04:52 PM

Can't we just call a few local installers to see if they are receiving the 44's yet?  I'm in San Jose for what it's worth and have a 5-28 scheduled Genie install.


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#262 OFFLINE   TheRatPatrol

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Posted 07 May 2013 - 06:38 PM

Do you live in the test markets?


Yes he's in Phoenix, one of the test markets.

#263 OFFLINE   casinoman59

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Posted 08 May 2013 - 02:15 AM

I live in Hanford,Ca. about 40 miles south of Fresno,Ca. would I be in the Fresno,Ca. test market ?



#264 OFFLINE   RunnerFL

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Posted 08 May 2013 - 05:59 AM

I live in Hanford,Ca. about 40 miles south of Fresno,Ca. would I be in the Fresno,Ca. test market ?

 

If you get their locals you are in their DMA.


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#265 OFFLINE   DesertWind53

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Posted 08 May 2013 - 12:08 PM

OK guys.. install is done.  Installer did indeed show up with HR44 & latest clients - yay!  Everything is up and working fine.  Installer had a trainee with him.  I thought they were all D* employees nowadays?  I have his biz card, and he's a contractor, working for a company called FNL Group out of Phoenix, "authorized contractor for DirecTV".  He almost left without leaving me the new remotes, I caught him at his truck.  So obviously he didn't program them.  Used my wired ethernet connection, after first saying he'd have to hook it up wirelessly via CCK, then relented and said he could use the wired connection.  Saves me a minor tweak afterwards.  Anyways all is well.  Will screw around with the new toys tonight.



#266 OFFLINE   Christopher Gould

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Posted 08 May 2013 - 06:01 PM

I would be very interested to see what happends.... last i heard of here they where only in the test markets.. Do you live in the test markets? if your not and get a 44 on your install that gives me hope for other family members getting the 44..

 

I always thought it be neat for companies like Directv to take the stratigy like Apple does with the iphone.. come out with a new product (iphone 4 for example) push it really hard and get people to invest all there money and use up all there upgrade credits to get it then, 3 weeks later release a second product with some feature that everyone feels they can't live without (iphone 4 s) they could call it the "sucker" model and force people to shell out more money for something newer.... that's just me thinking though... i never could understand why some make a big deal to have the latest and greatest models of something... to me when something breaks, i'll replace it with something that works...

But the HR34 has been out for well over a year not even close to the HR44



#267 OFFLINE   wco81

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Posted 08 May 2013 - 06:54 PM

Has anyone gotten it in the Bay Area, specifically the South Bay?



#268 OFFLINE   DesertWind53

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Posted 08 May 2013 - 08:56 PM

Update on today's install as I've now had time to tweak all settings and get everything completely dialed in.. I have an HR44-500, the newer Humax model, and C41-700 (Pace) clients.  Good gawd those things are tiny, as is the HR44, as we all know.. but to see them in the flesh really makes you realize how well they continue to shrink this stuff.  The clients seem to be just as fast and functional as my prior H24's.  I love the new RF remotes, but some of the button placement is questionable, like putting the Guide button way up in the upper left corner, where it's not an easy reach - a stupid location for such a frequently used button.  The volume/channel buttons are butted right up against each other, with the prev channel & mute buttons outside of them.  The other way around would have made more sense to me.  I'm sure I'll get used to them.  Would have really appreciated backlighting on these, but no dice.  I'm having one issue - my DirecTV iPad app doesn't see any receivers to control.  I uninstalled and reinstalled it, no change.  Everything shows up properly in my account, everything is on my network and working fine, so I'm not sure what the problem is.  I'll try restarting the DVR later and see if that cures it.

 

All in all - EXTREMELY pleased with the upgrade.  The HR44 is lightning-fast, compact, and now serves my DVR content to the remote TVs, and that's awesome.  Since the hardware cost me nothing, I'm only out the $3/month for whole home service, and the $49 truck roll.  Well worth the small outlay.



#269 OFFLINE   coolman302003

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Posted 09 May 2013 - 12:50 AM

I'm having one issue - my DirecTV iPad app doesn't see any receivers to control.  I uninstalled and reinstalled it, no change.  Everything shows up properly in my account, everything is on my network and working fine, so I'm not sure what the problem is.  I'll try restarting the DVR later and see if that cures it.


Rather then restarting I would give it some time (at least 24 hours) for everything to populate correctly including VOD since you just had it installed.

One thing to check though make sure you have in Settings> Whole-Home> External Device> External Access set to Allow


List of networks with HD VOD content available on DIRECTV  DIRECTV Customer Service Live Online Chat (available from 7am-12:30am ET)  DIRECTV Regional Sports Network (RSN) fee lookup tool (zip code required)

DIRECTV Premium Channel Pricing: 1=$13.99 ($17.99 for HBO) | 2=$25.99 ($30.99 with HBO) | 3=$36.99 ($41.99 with HBO) | 4=$45.99 ($50.99 with HBO) | All 5=$57.99 per month

My Setup: 5-LNB SlimLine with SWM-16 | HR44-700 w/AM-21N | HR24-200 | H25-100 | H25-100 | C41-500


#270 OFFLINE   DesertWind53

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Posted 09 May 2013 - 01:20 AM

Rather then restarting I would give it some time (at least 24 hours) for everything to populate correctly including VOD since you just had it installed.

One thing to check though make sure you have in Settings> Whole-Home> External Device> External Access set to Allow

 

I do have that enabled.. I was thinking the same thing, probably just needs a day or so to update on their end, then it should show up.  We'll see soon enough.



#271 OFFLINE   RunnerFL

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Posted 09 May 2013 - 05:53 AM

Has anyone gotten it in the Bay Area, specifically the South Bay?

 

Of which state?


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#272 OFFLINE   steelgtr

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Posted 09 May 2013 - 07:47 AM

Of which state?

Ca.



#273 OFFLINE   steelgtr

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Posted 10 May 2013 - 08:23 AM

What's the best way to find local DTV installers to check availability?

 

 

bob



#274 OFFLINE   RunnerFL

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Posted 10 May 2013 - 08:47 AM

What's the best way to find local DTV installers to check availability?

 

 

bob

 

The phone book should have them listed.


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#275 OFFLINE   RAD

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Posted 10 May 2013 - 09:12 AM

Or use the retailer search at the bottom of http://www.directv.c...r&lpos=Footer:2


See post My Setup for configuration info.





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