Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

DirecTV No Longer Allowing a Mix of HD and SD For New Customers?


  • Please log in to reply
46 replies to this topic

#26 OFFLINE   bobcamp1

bobcamp1

    Icon

  • Registered
  • 895 posts
Joined: Nov 08, 2007

Posted 09 March 2013 - 10:22 AM

Even if you get the SD receivers, since local channels are pretty much a basic programming staple, won't your parents find the three SD receivers unable to receive any local channels on those SDTV sets annoying?


THANK YOU! I can't believe nobody mentioned this yet. They need all HD equipment for all their sets if they want to watch locals on all of them. You cannot get the local stations using SD equipment in an MPEG4 market.

Edit: I just saw Beerstalker mentioned this earlier. That's what I get for posting while talking to my wife about something completely different....

I also just remembered, in my MPEG4 locals market, the CSR refused to let me order an SD receiver. That was 24 months ago. But the HD equipment was listed with SD prices.

Edited by bobcamp1, 09 March 2013 - 10:39 AM.


...Ads Help To Support This Site...

#27 OFFLINE   bobcamp1

bobcamp1

    Icon

  • Registered
  • 895 posts
Joined: Nov 08, 2007

Posted 09 March 2013 - 10:25 AM

They dont' have DirecTV at all right now, so no they don't have 3 SD receivers. What I meant is that I would have placed the order for the genie, 3 clients, and 3 sd receivers. In my parents area they don't actually install SD equipment at all, it is all automatically upgraded to HD equipment at no cost (because it is needed to get their local channels). So what would have actually been installed when the installer showed up was the genie, 3 clients, and 3 hd receivers, but I wouldn't have had to pay for the 3 HD receivers.

Now I will actually have to order the three extra HD receivers, which means $300 up front. If I'm going to have to pay that up front I might just go ahead and get 6 clients, and hope that DirecTV reconsiders charging $6/month for each client past three. I still say any past the first three should be free, or at least half price, since they can't all be used at once.


What's wrong with three additional minis at $50 each? That's $150. Also, if your parents don't need a DVR, you can get up to 6 free HD receivers.

You don't need HD service with the HD receivers -- the receiver will block all HD channels except for the locals, and the box's resolution will be limited to 480i and 480p. But I'm assuming the parents have at least one HD TV, so that's not an option for saving some money.

I agree that D* is missing out on some customers by charging $6/month for the RVU client. They created the technology just for your parent's situation, but priced it wrong.

#28 OFFLINE   FussyBob

FussyBob

    Legend

  • Registered
  • 186 posts
Joined: Jan 11, 2009

Posted 09 March 2013 - 01:23 PM

It is what it is, and you are not really being asked to pay per outlet, you are being asked to pay per STB. Unfortunately, unless you do your own distribution and have the same channel fed to multiple areas, you kind of need a STB for each TV.

You could move to cable, but that would only get you the clear QAM channels (not cable's fault, the movie studios' fault).

But you are still doing better than me; I am jealous because I can't find room for a pool table! :)


Clear QAM will most likely be history soon. The FCC recently approved a bill allowing cable companies to scramble all broadcasts, requiring a minimum of a DTA for each TV. I talked to my local cable company manager and he said yes they are going to scramble all signals including the Basic package (chan 2-22) which was still in analog. New digital clear QAM turners won't work anymore, DTA or HD boxes (at additional monthly charges of course) will be required.

#29 OFFLINE   acostapimps

acostapimps

    Hall Of Famer

  • Registered
  • 1,864 posts
  • LocationIllinois
Joined: Nov 05, 2011

Posted 09 March 2013 - 04:06 PM

So I went to the directv website just to see what will work for a 7 room setup, But they only have for 6, so I chose that and suggested that I get HR34 plus five clients (I think they mean c31's) What's the purpose for that when the genie has five tuners and clients have none?. Then you wouldn't have anything to record or watch live tv if they start watching tv on all five client boxes

Directv Genie DVR HR44-700
Directv HD DVR HR24-500
Directv HD Receiver H24-200
Directv Wireless Mini Client C41W-100 (Deactivated)
Directv Standard SD Receiver D12-700 

SWM 16  SWM 8-Way Splitter  SWM 2-Way Splitter  Slimline 5LNB  

Directv Subscriber From 2009-?


#30 OFFLINE   acostapimps

acostapimps

    Hall Of Famer

  • Registered
  • 1,864 posts
  • LocationIllinois
Joined: Nov 05, 2011

Posted 09 March 2013 - 04:23 PM

I checked the setup in my market and is either all HD or all SD not mixed.

Directv Genie DVR HR44-700
Directv HD DVR HR24-500
Directv HD Receiver H24-200
Directv Wireless Mini Client C41W-100 (Deactivated)
Directv Standard SD Receiver D12-700 

SWM 16  SWM 8-Way Splitter  SWM 2-Way Splitter  Slimline 5LNB  

Directv Subscriber From 2009-?


#31 OFFLINE   dishinitout

dishinitout

    Mentor

  • Registered
  • 258 posts
  • LocationSouthern California
Joined: Jan 04, 2013

Posted 09 March 2013 - 04:35 PM

So I went to the directv website just to see what will work for a 7 room setup, But they only have for 6, so I chose that and suggested that I get HR34 plus five clients (I think they mean c31's) What's the purpose for that when the genie has five tuners and clients have none?. Then you wouldn't have anything to record or watch live tv if they start watching tv on all five client boxes


Only 3 if the 5 clients can be in use at any time. Only get that many clients if you will never have more than 3 clients turned on at once. If your house will ever have need for 4 or more clients on at once you'll want HD boxes for the additional rooms.

SL5, SWM16, 1 HR44, 1 HR34, 2 HR24, 2 C31, 1 C41W

 


#32 OFFLINE   acostapimps

acostapimps

    Hall Of Famer

  • Registered
  • 1,864 posts
  • LocationIllinois
Joined: Nov 05, 2011

Posted 10 March 2013 - 02:44 AM

Only 3 if the 5 clients can be in use at any time. Only get that many clients if you will never have more than 3 clients turned on at once. If your house will ever have need for 4 or more clients on at once you'll want HD boxes for the additional rooms.


Which in doing that would be $300 upfront like OP said. I guess you can't have it both ways if your a new customer, unless you go to a dish retailer for installation/setup. On Directv website you can type in your zip code to find the nearest retailer.

Directv Genie DVR HR44-700
Directv HD DVR HR24-500
Directv HD Receiver H24-200
Directv Wireless Mini Client C41W-100 (Deactivated)
Directv Standard SD Receiver D12-700 

SWM 16  SWM 8-Way Splitter  SWM 2-Way Splitter  Slimline 5LNB  

Directv Subscriber From 2009-?


#33 OFFLINE   dishinitout

dishinitout

    Mentor

  • Registered
  • 258 posts
  • LocationSouthern California
Joined: Jan 04, 2013

Posted 10 March 2013 - 04:47 AM

Which in doing that would be $300 upfront like OP said. I guess you can't have it both ways if your a new customer, unless you go to a dish retailer for installation/setup. On Directv website you can type in your zip code to find the nearest retailer.


As I had previously stated in this thread this is a company wide policy regarding new accounts for retailers and Directv in house sales channels. Only way for retailer to mix HD and SD equipment now is build new acct for HD then sell the SDs at $59ea which is basically pointless and for cost difference should go all HD.

SL5, SWM16, 1 HR44, 1 HR34, 2 HR24, 2 C31, 1 C41W

 


#34 OFFLINE   Rickt1962

Rickt1962

    Legend

  • Registered
  • 301 posts
Joined: Jul 17, 2012

Posted 13 March 2013 - 07:14 AM

Pretty much. Remember the phone companies used to charge like this too, and the government got involved and told them they couldn't do that anymore .


Yep. back then the phone companies rented you the phone. When you wer allowed to purhase you own phone is when they broke up that monopoly ! Same goes with DTV ! Yea if you rent the equipment you should pay. But if you own it they should not be allowed to charge you to use your own ! Its about time Uncle Sam steps in and breaks that up !

King Cable Cutter ! XBMC , PLEX , Raspberry Pi   Love my New Boxes :)

Avatars are to protect the Ugly people from scaring others !
Come from the land of Pennsylvania where Cable TV was invented ! Had HBO back in the 70's and total cable bill was $ 12.00 and all TV's got Cable with no extra fee ! Been using satellite since the C-Band Days and Dave and Charlie
 


#35 OFFLINE   CCarncross

CCarncross

    Hall Of Fame

  • Registered
  • 7,058 posts
  • LocationJackson
Joined: Jul 19, 2005

Posted 13 March 2013 - 07:59 AM

The satellite companies have always charged a fee for each additional viewing location, it isnt due to the box, its a mirrored programming fee, so leasing or owning your receivers has never ever been part of it. I believe it has something to do with the way they have their contracts negotiated with the content providers, meaning the carriage agreements with stations. I much prefer this method to having to pay a full subscription price for each location in my house like they could charge.

#36 OFFLINE   Rickt1962

Rickt1962

    Legend

  • Registered
  • 301 posts
Joined: Jul 17, 2012

Posted 13 March 2013 - 04:00 PM

The satellite companies have always charged a fee for each additional viewing location, it isnt due to the box, its a mirrored programming fee, so leasing or owning your receivers has never ever been part of it. I believe it has something to do with the way they have their contracts negotiated with the content providers, meaning the carriage agreements with stations. I much prefer this method to having to pay a full subscription price for each location in my house like they could charge.


What did the cable company's do when u had 10 TV's watching all those channels ? Did the content providers charge them extra ? I guess we will never know what that Pay out structure is at DTV will licenses and etc etc... Does it cost them a dollar for each TV ?

King Cable Cutter ! XBMC , PLEX , Raspberry Pi   Love my New Boxes :)

Avatars are to protect the Ugly people from scaring others !
Come from the land of Pennsylvania where Cable TV was invented ! Had HBO back in the 70's and total cable bill was $ 12.00 and all TV's got Cable with no extra fee ! Been using satellite since the C-Band Days and Dave and Charlie
 


#37 OFFLINE   Lugnut

Lugnut

    AllStar

  • Registered
  • 63 posts
  • LocationEagle, Idaho
Joined: Feb 11, 2013

Posted 14 March 2013 - 05:19 PM

Yeah... I have mixed feelings about this new equipment structure for new customers.

Well, at least I don't have to hear "You guys have better deals for new customers than old customers" anymore. :lol:

EDIT: I think we should at least allow the Genie + 3 clients + 2 HD free, considering the techs are required to install at least a SWM-8, anyway...

Edited by Lugnut, 14 March 2013 - 05:24 PM.

Previous DIRECTV Employee


#38 OFFLINE   Rickt1962

Rickt1962

    Legend

  • Registered
  • 301 posts
Joined: Jul 17, 2012

Posted 14 March 2013 - 05:31 PM

Yeah... I have mixed feelings about this new equipment structure for new customers.

Well, at least I don't have to hear "You guys have better deals for new customers than old customers" anymore. :lol:

EDIT: I think we should at least allow the Genie + 3 clients + 2 HD free, considering the techs are required to install at least a SWM-8, anyway...


I Think its all B.S. Dish had the Dual Reciever that 2 people could watch different channels at once and the second was never extra ! And DTV and its 5 tuner unit is looking to really rip off people of ther hard earned money ! :mad:

King Cable Cutter ! XBMC , PLEX , Raspberry Pi   Love my New Boxes :)

Avatars are to protect the Ugly people from scaring others !
Come from the land of Pennsylvania where Cable TV was invented ! Had HBO back in the 70's and total cable bill was $ 12.00 and all TV's got Cable with no extra fee ! Been using satellite since the C-Band Days and Dave and Charlie
 


#39 OFFLINE   sigma1914

sigma1914

    Hall Of Fame

  • DBSTalk Club
  • 14,202 posts
  • LocationAllen, TX
Joined: Sep 05, 2006

Posted 14 March 2013 - 05:35 PM

I Think its all B.S. Dish had the Dual Reciever that 2 people could watch different channels at once and the second was never extra ! And DTV and its 5 tuner unit is looking to really rip off people of ther hard earned money ! :mad:


DirecTV doesn't charge extra for a second receiver to watch on. The first 2 units are $6 (or was it changed?) on your account.
If you stop responding to them or put them on ignore, then eventually they'll go away.

#40 OFFLINE   dpeters11

dpeters11

    Hall Of Fame

  • DBSTalk Club
  • 13,916 posts
  • LocationCincinnati
Joined: May 30, 2007

Posted 14 March 2013 - 06:03 PM

I Think its all B.S. Dish had the Dual Reciever that 2 people could watch different channels at once and the second was never extra ! And DTV and its 5 tuner unit is looking to really rip off people of ther hard earned money ! :mad:


How is it a rip off? They don't even charge an extra fee for it. Additional TVs are the same as with any other box.

#41 OFFLINE   Lugnut

Lugnut

    AllStar

  • Registered
  • 63 posts
  • LocationEagle, Idaho
Joined: Feb 11, 2013

Posted 14 March 2013 - 06:19 PM

DirecTV doesn't charge extra for a second receiver to watch on. The first 2 units are $6 (or was it changed?) on your account.


It's still the same for additional tvs. The first one is free, every additional is $6.

I Think its all B.S. Dish had the Dual Reciever that 2 people could watch different channels at once and the second was never extra ! And DTV and its 5 tuner unit is looking to really rip off people of ther hard earned money ! :mad:


Yes, and you could only have HD on one television with that setup as well.

Previous DIRECTV Employee


#42 OFFLINE   samrs

samrs

    MANC

  • DBSTalk Club
  • 1,331 posts
  • LocationFlat Branch, NC
Joined: May 30, 2004

Posted 14 March 2013 - 06:27 PM

I Think its all B.S. Dish had the Dual Reciever that 2 people could watch different channels at once and the second was never extra ! And DTV and its 5 tuner unit is looking to really rip off people of ther hard earned money ! :mad:


Thats not really the truth. Dish has two tuner DVRs that can be shared between two tv's. One tuner each. A DVR fee. Whats left.
HR20-100, HR20-700, HR24-100, HR34-700/AM21

#43 OFFLINE   dishinitout

dishinitout

    Mentor

  • Registered
  • 258 posts
  • LocationSouthern California
Joined: Jan 04, 2013

Posted 15 March 2013 - 07:35 AM

I Think its all B.S. Dish had the Dual Reciever that 2 people could watch different channels at once and the second was never extra ! And DTV and its 5 tuner unit is looking to really rip off people of ther hard earned money ! :mad:


I don't know if they still do this but at one point the had the BS charge for $5 if it wasn't connected to phone line that only applied to dual tuner receivers. So while this didn't apply to everyone it was a BS trick charge to get people to pay for 2nd rooms.

SL5, SWM16, 1 HR44, 1 HR34, 2 HR24, 2 C31, 1 C41W

 


#44 OFFLINE   Beerstalker

Beerstalker

    Hall Of Fame

  • Topic Starter
  • Registered
  • 3,111 posts
Joined: Feb 09, 2009

Posted 15 March 2013 - 09:53 AM

Even if you get the SD receivers, since local channels are pretty much a basic programming staple, won't your parents find the three SD receivers unable to receive any local channels on those SDTV sets annoying?


They wouldn't get SD equipment. They don't install SD equipment at all in MPEG4 markets. The ordering system would automatically change it to an HD receiver, but you would get it at the SD price. So I used to be able to order a genie and 3 clients, and 3 sd receivers for free. If I would have went through with the order the tech actually would have showed up and installed the genie, 3 clients, and 3 HD receivers (because the SD receivers would have been replaced with HD ones automatically).

Now I can't do this anymore, since I can't order SD receivers on a new account with HD service. DirecTV closed my loophole :icon_cry:

The satellite companies have always charged a fee for each additional viewing location, it isnt due to the box, its a mirrored programming fee, so leasing or owning your receivers has never ever been part of it. I believe it has something to do with the way they have their contracts negotiated with the content providers, meaning the carriage agreements with stations. I much prefer this method to having to pay a full subscription price for each location in my house like they could charge.


But like I said, why should I have to pay to "mirror" the content to 6 RVU clients, when I can really only mirror it to 3 at any time. I say give me the first 3 RVU clients for free, and charge $6/month to mirror to those three. Then let me pay $100 each for the other three, but don't charge me the $6/month on them. I would be ok with that, but no, DirecTV still wants to charge the $6/month for those other three, even though I can't use all 6 at once. I understand charging it for HD receivers, since they could still watch live TV even when the HR34 is streaming out to 3 other units. But with the clients, if you are already using 3 of them, the other three are essentially doorstops.

It's even more irratating with other RVU clients. If I had a house with 6 RVU TVs in it, why should I have to pay DirecTV $6/month for all six of them? DirecTV isn't even "leasing" me the hardware then, it is all my own. And they are only "mirroring" the content to three of them, so in my opinion there is definitely no justification for charging for all 6 RVU TVs.

Edited by Beerstalker, 15 March 2013 - 10:00 AM.

Sometimes when I reflect back on all the beer I drink I feel ashamed. Then I look into the glass and think about the workers in the brewery and all of their hopes and dreams. If I didn’t drink this beer, they might be out of work and their dreams would be shattered. Then I say to myself, "It is better that I drink this beer and let their dreams come true than be selfish and worry about my liver."
-by Jack Handy

#45 OFFLINE   sigma1914

sigma1914

    Hall Of Fame

  • DBSTalk Club
  • 14,202 posts
  • LocationAllen, TX
Joined: Sep 05, 2006

Posted 15 March 2013 - 10:11 AM

Either pay it or don't ... Life isn't always fair. Your parents apparently want all the TVs, so it'll cost you. You can have your opinion for no justification, but it's not changing.
If you stop responding to them or put them on ignore, then eventually they'll go away.

#46 OFFLINE   CCarncross

CCarncross

    Hall Of Fame

  • Registered
  • 7,058 posts
  • LocationJackson
Joined: Jul 19, 2005

Posted 15 March 2013 - 12:14 PM

Quite honestly, since an HR34 can only serve 3 RVU clients at once, should they allow more than 3 RVU clients per HR34? This would apply to C31's or any RVU capable tv's as well. It brings up an interesting point don't you think? Its quite obvious that Direct's pricing model isnt something that works for you or you want to participate in, why do you stay?

#47 OFFLINE   Beerstalker

Beerstalker

    Hall Of Fame

  • Topic Starter
  • Registered
  • 3,111 posts
Joined: Feb 09, 2009

Posted 18 March 2013 - 01:31 PM

Quite honestly, since an HR34 can only serve 3 RVU clients at once, should they allow more than 3 RVU clients per HR34? This would apply to C31's or any RVU capable tv's as well. It brings up an interesting point don't you think? Its quite obvious that Direct's pricing model isnt something that works for you or you want to participate in, why do you stay?


Why shouldn't they allow more than 3 RVU clients? 6 RVU clients would work fine for my parents as it is highly unlikely that they would ever need to have TVs on in more than 4 locations at any one time, so they would most likely never run into an issue with not having a stream available. I just disagree with the practice of charging for all 6 since if they tried to use all 6 at once they wouldn't be able to, so why should they have to pay to mirror the programming to all 6, when it would be impossible to watch the programming on all 6.

As far as DirecTV as a whole goes it works great for me and I am very happy with them. I think their service and equipment is way better than the competition. That is why I am with them, and why I would like to get my parents switched over to them.

However, this is one area that annoys me, and I think DirecTV needs to reconsider. I know it is unlikely to happen, but I feel like if enough people complained about this and brought it to DirecTV's attention they may consider changing their current practice. But the fact that most people tend to just roll over and go with it anymore means that it probably won't happen, but it doesn't hurt to at least bring it up and try.
Sometimes when I reflect back on all the beer I drink I feel ashamed. Then I look into the glass and think about the workers in the brewery and all of their hopes and dreams. If I didn’t drink this beer, they might be out of work and their dreams would be shattered. Then I say to myself, "It is better that I drink this beer and let their dreams come true than be selfish and worry about my liver."
-by Jack Handy




Protected By... spam firewall...And...