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Installing HP Officejet Pro 8600
Posted 13 March 2013 - 10:55 AM
Posted 13 March 2013 - 12:59 PM
Personally, I think they should ship you free setup cartridges.
Posted 13 March 2013 - 01:08 PM
Posted 14 March 2013 - 08:14 AM
Also, when doing ANYTHING, the blasted unit realigns and cleans itself which takes upwards of 2 minutes. It does this even when doing a scan to a USB drive.
The print head failed in the warranty period and it took me over 2 hours on the phone with HP for them to understand the problem and send a new print head.
When the wireless connectivity failed, I got HP to agree to get on the phone with a local HP tech to run through the setup. They completely screwed up the agreed upon time. Apologies were made and we finally worked it out (until it lost itself again).
Currently I use the thing as a stand-alone since it has trouble connecting with my PC. Oddly, just plugging the USB cable into my daughters Mac works fine. The printer doesn't even show up on my PC.
What's ironic is I work directly across the street from HP HQ.
Posted 14 March 2013 - 11:08 AM
It also slurps ink like water. The last time I needed some (you never run out when you aren't printing, right) I went to Staples, and they were selling Brother laser printers for only slightly more than an HP ink cartridge. I bought one and haven't had any problems. Now we only use the HP if it has to be in color, or we want to scan, fax, or copy something.
Posted 14 March 2013 - 12:12 PM
Posted 14 March 2013 - 12:54 PM
While arguing with him that I wasn't about to re-install all the software and drivers I just installed, I was also searching the HP/Compaq support website, and finally found a KB article explaining that the computer considered the card reader to be a removable drive and for some stupid reason the BIOS was set to boot from it in preference to other media, so it was waiting for me to insert a bootable Compact Flash or SD card. I changed the boot order and that fixed the problem. As far as a I know, if I had depended on him, I would still be waiting for him to find the solution on his company's own web site.
Posted 18 March 2013 - 08:05 AM
I too have had issues with HP Printers, but I have to admit, they have always made it right.
Despite the problems I mentioned previously, HP always made it right. The issue is I have spent hours upon hours with tech support, both local and not-so-local trying to work things out. If I by a product, I expect it to work reliably for a minimum of the warranty period.
I mentioned my woes to one of my work colleagues. He asked me how much the printer was. I told him and he said, "Throw it away and get something else, it's not worth your time"
I guess that's true, but what aboutt he extra in cartridges? They're worth more than gold!
Posted 18 March 2013 - 10:20 AM
Family Room: Samsung UN60F7100 60" LED 3D TV; Samsung BD-H5900 3D Blu-Ray DVD player; Yamaha RX-V663 AVR. Paradigm speakers - Focus fronts, CC170 center, PDR-8 subwoofer, Atom surrounds, ADP rear center; TiVo Roamio Plus DVR, Toshiba HD-A3 HD DVD player.
Bedroom: Vizio 42" 3D TV, Pioneer VSX-521-K AVR, Panasonic 3D DVD player, Energy Take Classic 5.1 speakers, Roku 2 XD, TiVo Premiere, Insignia HD radio tuner, Toshiba HD DVD player
Posted 18 March 2013 - 12:26 PM
I've only had two issues. Envelopes often don't feed at all and I have to retry a couple times after getting an error message and clearing the jammed envelope. HP Advanced photo printing paper won't feed at all, but HP Premium photo printing paper works just fine for pictures. The back of the premium paper is rough; the back of the advanced paper is smooth.
I have refilled cartridges a couple times at Costco and the refills work and are a money saver.
Family room: Sony Bravia KDL-40SL130
Living room: Sceptre 32 inch