There are known issues that need to be addressed.
Your TV adds always feature and make a big deal about having the HD TiVo available and the other service doesn't.
Why don't you follow up with an update to the firmware?
Add some features to the THR22.
You treat the THR22 as a lost leader like the stores use, then when a customer calls in, you pressure them to switch to one of your DVRs, so you just use the THR22 just to draw the customer in.
I sure would like my THR22's to talk to each other, and be able to move a recording from one unit to the other.
It is just a shame that you treat the THR22 as a unwanted ******* child, and just use it as a featured unit on your TV adds to draw in customers.
Even the old HR10-250 TiVo received firmware updates a few months after its release to fix problems that were found.
I besides fixing the known problems, I would like to see:
1, Be able to turn off the front panel LED's as when this is used in the bedroom, as the blue LED's really light up the room.
And don't give me a lame excuse that the lights need to be on for tech support to help diagnose a problem as the tech can just tell the customer to go into the menu to turn them on for testing.
I hate the fact that I have to put masking tape on the LED's so they don't light up the room.
2, Have the TiVo talk to other DVR's in the home, and move recording from one DVR to the other.
3, Be able to choose to disable the Enhanced download as I find it very annoying as it has grabbed the tuner that I was watching at the time.
If there is one thing that really gets me upset, this is it.
I am sure that there are people on the forum that can add to the list.
Come On Directv, Take care of the issues, or recall the THR22's and drop them from your service. Don't just dangle them in front of the people like a treat that they can't have the full functionality to enjoy.
Edited by BAMCAT, 15 March 2013 - 12:09 PM.