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Guest Message by DevFuse

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Best way to reduce bill?


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143 replies to this topic

#21 OFFLINE   saleen351

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Posted 18 March 2013 - 05:46 PM

I'm going to call tomorrow, I'll post what they say. I hate asking for a discount I'm a fair person and right now I do not see the value for my $113. I pay for 139 channels that aren't even in my guide!!!!

Looking at downgrading my package I would lose these channels that I do watch often:
H2
MiL
NFL
Science
Speed
Fox Business (I only watch one show)


I would only save $1-$16. These packages are designed to screw you over... They know just the right amount of channels to get you to pay more.

I checked out HBO on the website just to see what the price is, 18 bucks!!! Last time I had HBO it was the 2nd to last season of Entourage and I paid 12 bucks..

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#22 OFFLINE   allenn

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Posted 18 March 2013 - 06:21 PM

Buy and antenna and cancel D*. In my area we have over 80 channels, so I'm sure you should have a few.

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#23 OFFLINE   dpeters11

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Posted 18 March 2013 - 06:28 PM

I'm going to call tomorrow, I'll post what they say. I hate asking for a discount I'm a fair person and right now I do not see the value for my $113. I pay for 139 channels that aren't even in my guide!!!!

Looking at downgrading my package I would lose these channels that I do watch often:
H2
MiL
NFL
Science
Speed
Fox Business (I only watch one show)

I would only save $1-$16. These packages are designed to screw you over... They know just the right amount of channels to get you to pay more.

I checked out HBO on the website just to see what the price is, 18 bucks!!! Last time I had HBO it was the 2nd to last season of Entourage and I paid 12 bucks..


I think all providers charge between $15 and $18 a month for it.

#24 OFFLINE   Old_School

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Posted 18 March 2013 - 06:52 PM

I can remember many years ago when my dad opened the cable bill and was furrious over a $39 bill:lol:

Now days its pretty standard to see a $80 - $120 a month bill for TV. Our current D bill is $104 a month. Just for giggles i called Comcast once and asked them if i upgraded to TV bundled with our internet how much would it be. to have exactly what we have now (DVR's, converter boxes and every channel i have now that they could offer) i was quoted around $160 a month + taxes and fees.... so at $104 a month with D im pretty content.

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#25 OFFLINE   Davenlr

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Posted 18 March 2013 - 07:38 PM

i was quoted around $160 a month + taxes and fees.... so at $104 a month with D im pretty content.


$104 plus internet would be about $160 would it not?

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#26 OFFLINE   WestDC

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Posted 19 March 2013 - 05:08 AM

The very best way to reduce a Bill that is 60% fee's is to Cancel it. Most shows are /or will be found on the internet -SO just TURN it OFF! and move on!

After a short time you will be surprised that it no longer matters.
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#27 OFFLINE   crkeehn

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Posted 19 March 2013 - 09:11 AM

I'm going to call tomorrow, I'll post what they say. I hate asking for a discount I'm a fair person and right now I do not see the value for my $113. I pay for 139 channels that aren't even in my guide!!!!

Looking at downgrading my package I would lose these channels that I do watch often:
H2
MiL
NFL
Science
Speed
Fox Business (I only watch one show)


I would only save $1-$16. These packages are designed to screw you over... They know just the right amount of channels to get you to pay more.

I checked out HBO on the website just to see what the price is, 18 bucks!!! Last time I had HBO it was the 2nd to last season of Entourage and I paid 12 bucks..


By now it's tomorrow and you might have already made the call but....

Just be honest. Don't threaten or be antagonistic. Just explain that your bill is getting too high and you are concerned about it. See if there is anything that can be done about it, you may be surprised. At worst, they CR Representative will tell you that there is nothing that they can do, which makes you no worse off than you are now. If you're told that and if you're out of commitment, there are always other options that you can explore.

Be careful about threatening (or promising) that if they don't give you a discount, you'll cancel. They may take you at your word.

#28 OFFLINE   saleen351

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Posted 19 March 2013 - 12:33 PM

They were very nice and gave me $15/month off for 12 months. That brings my bill just under $100, I can live with that for now. Still not the 85 I wanted, I didn't ask for more, didn't want to be greedy but it's close enough...

#29 OFFLINE   anex80

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Posted 19 March 2013 - 01:58 PM

I'm confused. If you add up the charges in your original post, the total comes to $101(as someone else pointed out, one of the $6 charges is a credit). That means that a $15 a month credit should bring your bill down to $86/ month.

#30 OFFLINE   goinsleeper

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Posted 19 March 2013 - 03:04 PM

I have been a D* subscriber for at least 8 years. My current bill just jumped from $82 to $88/month. I only have one TV, one DVR and I subscribe to no movie channels or sports packages. $88/month.... That's too much. Yes I'm happy with the service and I'm sure I'll miss some aspect of D* when/if I switch to Dish but $88 is just too high for one TV with no special channels.

The business model these days is geared toward the new customers with all the special deals and perks. Fine and good for a company to pull in new customers but its a two edged sword in that when existing customers continue to see rate increase after rate increase they reach a point where enough is enough. I'm there. I'm going to follow the business model and stop subsidizing new customers but first I'll give D* a chance to lower my bill. If not then adios. My main concern is the content I have currently stored on the DVR but I'll deal with that.


You may want to look into the package you currently have. A base package with only the addition of dvr coming out to around $88 seems high unless you are on the Xtra or Ultimate package. What are your costs before tax? Many people hate to hear they will lose channels until they find out they lose almost none of the ones they care to watch. Figure out the channels that are "a must have" for you and see if another package has them.

To be honest, most new customers I see have an average bill of around $75. Some lower, some higher. Just because you see $29.99 or $39.99 does not mean that is what they are paying. New customers also see price increases. Who do you think is more upset, the person who has seen them for 8 years or the person that signed an agreement 4 months prior? I can understand your frustrations with increases but weigh in what is important to you and what you are paying for.
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#31 OFFLINE   goinsleeper

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Posted 19 March 2013 - 03:06 PM

I'm confused. If you add up the charges in your original post, the total comes to $101(as someone else pointed out, one of the $6 charges is a credit). That means that a $15 a month credit should bring your bill down to $86/ month.


It looks like he is in Florida. They have sales tax and communication service tax. OP's taxes are probably over $10.
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#32 ONLINE   acostapimps

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Posted 19 March 2013 - 05:21 PM

See that's why you got to play it smart when it comes to increases, whenever it nears call for discounts and credits, That's what I did last month and now I have $37 in bill credits, and by the time it expires I would be out of contract to call for more credits:)

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#33 OFFLINE   goinsleeper

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Posted 19 March 2013 - 08:16 PM

See that's why you got to play it smart when it comes to increases, whenever it nears call for discounts and credits, That's what I did last month and now I have $37 in bill credits, and by the time it expires I would be out of contract to call for more credits:)


What does the contract have to do with anything? If they're giving you $37 in discounts while under contract, are you expecting more when the contract is over?
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#34 OFFLINE   dcandmc

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Posted 19 March 2013 - 10:16 PM

What does the contract have to do with anything? If they're giving you $37 in discounts while under contract, are you expecting more when the contract is over?


He'll have more leverage when the contract is over, to ask that the credits stay in place. They don't last forever.

#35 ONLINE   acostapimps

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Posted 20 March 2013 - 04:09 PM

Most of the credits I got is for 12 months from last month I received it, that's exactly when my commitment expires next February, Most likely from retention, usually when I call is for how much I have left in my commitment, that's when they start giving perks/credits to retain me if I ever decide to cancel (which I don't ).

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#36 ONLINE   acostapimps

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Posted 20 March 2013 - 04:22 PM

I usually don't call unless there's a mistake in my bill when it's unusually high, Sometimes without even asking they give credits, How Much? It all depends on your payment history,years of service and if your eligible for credits,and discounts(if you haven't got any yet). Now if you already received credits and/or discounts (including free upgrades) then they're reluctant to give any more but YMMV.

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#37 OFFLINE   MikeW

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Posted 20 March 2013 - 05:19 PM

Take a look at the Spanish packages. Maybe enough in one of them to be worth the effort.

#38 OFFLINE   donalddickerson2005

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Posted 20 March 2013 - 06:50 PM

Take a look at the Spanish packages. Maybe enough in one of them to be worth the effort.

I was given the Spanish package for free. When I called I said I needed it to see ALL the soccer and since I have fox soccer they gave it to me free and I don't even talk Spanish.
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#39 OFFLINE   goinsleeper

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Posted 20 March 2013 - 07:38 PM

Most of the credits I got is for 12 months from last month I received it, that's exactly when my commitment expires next February, Most likely from retention, usually when I call is for how much I have left in my commitment, that's when they start giving perks/credits to retain me if I ever decide to cancel (which I don't ).


That's coincidental for the most part. Most of their discounts last 6 or 12 months reguardless of your contract end date.
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#40 OFFLINE   goinsleeper

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Posted 20 March 2013 - 07:39 PM

He'll have more leverage when the contract is over, to ask that the credits stay in place. They don't last forever.


If they gave him $37 off his bill, what more leverage is needed? Many new customers are only receiving $35 in discounts...
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