Exactly. We were told 10 up to is the price ceiling set by the govt.
I guess that during your DirecTV CSR training when you "spend hours on end even months in training" (see your post # 67 in this thread), they don't teach you how to read and interpret a contract. Because that's clearly not what the DirecTV customer agreement says.
You can read more about price ceilings here: http://en.m.wikipedi...i/Price_ceiling.
More Econ 101. Save it for your term paper.
But then again who cares??
To the extent that misinformation is being put out, I care. You've backpedaled on most of the other bad gouge you've put out; time to come clean on this one, too.
I see that you're no longer providing a link to the DirecTV customer agreement in your signature. Should we read anything into this?