Why is the IR/RF setup option greyed out / disabled under the Remote Control menu on the HR44-500?
My father in law was recently installed with an HR44-500. The tech did not have an RF remote with him that day and came back a few days later with the RC65RBX. When I stopped over at his house tonight I came to find out the RF remote was operating in IR mode so I started to help him out.
Steps I took.
1) Went to Menu -> Settings -> Remote Control -> but the IR/RF setup is disabled.
2) I followed the instructions that came with the remote.
Upon activating the RF transmitter in the remote, the HR44-500 stopped receiving signals from the remote. If I deactivate the RF on the remote, the receiver / remote combo works fine.
Is the HR44-500 not RF capable or does it require a newer version of the RF remote?