Why is the IR/RF setup option greyed out / disabled under the Remote Control menu on the HR44-500?
My father in law was recently installed with an HR44-500. The tech did not have an RF remote with him that day and came back a few days later with the RC65RBX. When I stopped over at his house tonight I came to find out the RF remote was operating in IR mode so I started to help him out.
Steps I took.
1) Went to Menu -> Settings -> Remote Control -> but the IR/RF setup is disabled.
2) I followed the instructions that came with the remote.
Upon activating the RF transmitter in the remote, the HR44-500 stopped receiving signals from the remote. If I deactivate the RF on the remote, the receiver / remote combo works fine.
Is the HR44-500 not RF capable or does it require a newer version of the RF remote?
Your problem is that you need the RC71 remote in order to use RF mode on the HR44, the older remotes only work in IR mode.