Let me clarify my earlier post in this thread.
I don't have a problem at all if DirecTV CONTACTS me and advises me that support for my old Hughes receiver is being discontinued especially if they send me a contract-free replacement at no charge BEFORE THE HUGHES BOX BECOMES INOPERABLE.
WHAT WILL INFURIATE ME will be if one day in the near future I flip on the Hughes box and it doesn't work with no warning or explanation...
If that happens, yes, it just might irk me enough to tell Direct to go take a flying leap. I'm sure another provider would be happy to accept my $100+ per month.
Rest assured, you will be contacted well before the guide is turned off. Well before. The communications right now are being driven by geography and if you haven't been communicated to yet, it's only a matter of time. Customers will be communicated via email, direct mail, telephone and on screen messaging. And you will receive a free swap with no customer service agreement assuming you take another SD receiver. If you choose to upgrade that receiver to HD, then different rules apply, but most folks will take a "like-4-like" SD equivalent receiver.
You actually could call today, even prior to being notified, and your account is likely flagged because you have one of these old receivers active on your account so DTV could swap you out today if you wish.