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Guest Message by DevFuse

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Will Protection Plan terms change?


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20 replies to this topic

#1 OFFLINE   Jon J

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Posted 25 March 2013 - 08:55 AM

There's a discussion here about a new PP feature that will allow you to get new equipment even if yours is not failing but you will have to agree to a new two-year contract. I wonder if the terms of the PP will change to include some sort of contract extension if a failing receiver is replaced.

Currently I only have one leased receiver but I own three more receivers. An attraction of keeping the PP has been that, if they fail, the owned receivers will be replaced with other owned receivers with no contract extension. I also wonder if owned receivers will be "upgraded" with owned receivers under the new, improved PP.

Have I missed a posting of the actual language of the new PP?
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#2 OFFLINE   JBv

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Posted 25 March 2013 - 09:16 AM

There's a discussion here about a new PP feature that will allow you to get new equipment even if yours is not failing but you will have to agree to a new two-year contract. I wonder if the terms of the PP will change to include some sort of contract extension if a failing receiver is replaced.

Currently I only have one leased receiver but I own three more receivers. An attraction of keeping the PP has been that, if they fail, the owned receivers will be replaced with other owned receivers with no contract extension. I also wonder if owned receivers will be "upgraded" with owned receivers under the new, improved PP.

Have I missed a posting of the actual language of the new PP?


Check on the DirecTV website for the terms of the Texas Protection Plan.
Your owned receivers, if they fail, will continue to be replaced with owned receivers.
If you upgrade those will be leased just like any upgrades.
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#3 OFFLINE   Jon J

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Posted 25 March 2013 - 09:49 AM

Since I have been happy with having failed receivers replaced under the current PP and not really looking to "upgrade", it looks like I'll just be paying more for essentially the same coverage I now have.
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#4 OFFLINE   dpeters11

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Posted 25 March 2013 - 12:18 PM

Looks like there is a new clause for free replacement due to unintentional damage, but that benefit hopefully is of limited use.

#5 OFFLINE   inhd40

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Posted 25 March 2013 - 01:37 PM

I fail to see the benefit. Paying 7 or 8 dollars a month for 24 months to get new equipment plus a new contract, when you can switch providers and get the same thing for free.

#6 OFFLINE   n3vino

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Posted 25 March 2013 - 08:22 PM

I fail to see the benefit. Paying 7 or 8 dollars a month for 24 months to get new equipment plus a new contract, when you can switch providers and get the same thing for free.


Some people don't want to switch providers. I'm looking at the same think in May. Do I go for the free upgrade and a two year contract or switch to Dish in October. Right now I'm leaning towards the upgrade and a two year contract.

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#7 ONLINE   joed32

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Posted 26 March 2013 - 07:22 AM

Some of us are NFL fans and can't switch.

#8 OFFLINE   damondlt

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Posted 26 March 2013 - 07:44 AM

Some of us are NFL fans and can't switch.

YET!;)

DIRECTV :Since 5/13/2012
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#9 OFFLINE   chevyguy559

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Posted 26 March 2013 - 10:16 PM

I might be cancelling the PP now, in the off chance that something happens to my 2 owned receivers, I can probably find a replacement DVR on ebay for about $50 more than the $96 a year I'd have to pay (and that's IF something happens). I have no intentions of changing my setup from what I have now, so this $2 revenue grab is of no "benefit" to me. Worse case scenario if something happens to my 2 owned receivers, I'll just add the PP and wait the 30 days to make a claim and then tough out the 12 month PP commitment.....thanks a lot DirecTV! Along with the package price increase, DVR fee increase, RSN fee for the Lakers (even though I'm 200 miles from L.A.) and now this? Breaking point reached :(

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#10 OFFLINE   joshjr

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Posted 27 March 2013 - 08:38 AM

I might be cancelling the PP now, in the off chance that something happens to my 2 owned receivers, I can probably find a replacement DVR on ebay for about $50 more than the $96 a year I'd have to pay (and that's IF something happens). I have no intentions of changing my setup from what I have now, so this $2 revenue grab is of no "benefit" to me. Worse case scenario if something happens to my 2 owned receivers, I'll just add the PP and wait the 30 days to make a claim and then tough out the 12 month PP commitment.....thanks a lot DirecTV! Along with the package price increase, DVR fee increase, RSN fee for the Lakers (even though I'm 200 miles from L.A.) and now this? Breaking point reached :(


I might think that way too but I have a owned HR20 that I am kinda waiting to bite the dust at some point. I have a owned R22 as well waiting to do the same thing. The rest are HR24's or a HR34. Worth mentioning I am in a MPEG 4 only market also.
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#11 OFFLINE   joshjr

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Posted 27 March 2013 - 08:41 AM

YET!;)


I highly doubt anyone besides DirecTV offers NFL Sunday Ticket anytime in the near future. The NFL has stated numerous times that they want the package exclusive. Offering it everywhere lowers the value of their product to the local channels. Not to mention DirecTV is one of the only ones that seems to be capable of pulling off airing all the games in HD every Sunday. Time will tell but I am not worried. If someone like Dish decides sports matter to them and get Sunday Ticket exclusive, I probably would stay with DirecTV as I can not stand Dish! Dont really desire to try their equipment either. The 5 tuners (HR34) I use the way I want help keep me parked where I am at for now. Not to mention I have 15 tuners total and that would cost a fortune to get from Dish.
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#12 OFFLINE   Rich

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Posted 27 March 2013 - 09:37 AM

I highly doubt anyone besides DirecTV offers NFL Sunday Ticket anytime in the near future. The NFL has stated numerous times that they want the package exclusive. Offering it everywhere lowers the value of their product to the local channels. Not to mention DirecTV is one of the only ones that seems to be capable of pulling off airing all the games in HD every Sunday. Time will tell but I am not worried. If someone like Dish decides sports matter to them and get Sunday Ticket exclusive, I probably would stay with DirecTV as I can not stand Dish! Dont really desire to try their equipment either. The 5 tuners (HR34) I use the way I want help keep me parked where I am at for now. Not to mention I have 15 tuners total and that would cost a fortune to get from Dish.


A couple of years ago, I called Dish just to see what it would cost to replicate my system. At first, they laughed at me, but when they found out I was serious they sent me a voucher for 6 or 7 hundred dollars to be put toward that replication. That one act made me wonder if Dish might not be a viable alternative someday. I've never heard of D* doing something like that.

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#13 OFFLINE   damondlt

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Posted 27 March 2013 - 09:52 AM

Not to mention I have 15 tuners total and that would cost a fortune to get from Dish.

And all that Directv equipment didn't cost a Fortune?

5 Hoppers would cost $1050
First 2 are free $350 MAX for the other 3.


Directv Offers New customers
1 free HR34, Then its $199 Each for 5 more HD DVRs
$1000

I bet you paid way more then $1000 for your setup.:lol:
4 owned Receivers, Com'on ! you know as well as I do even on Ebay they weren't cheap.

Edited by damondlt, 30 March 2013 - 06:53 PM.

DIRECTV :Since 5/13/2012
HR34-700 / HR24-500 / HR23-700 / H25-100 / D12-200 /   Roku HD

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Premier / MLB EI /  HD Extra /  Protection Plan


#14 OFFLINE   joshjr

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Posted 27 March 2013 - 10:08 AM

And all that Directv equipment didn't cost a Futune?

5 Hoppers would cost $1050
First 2 are free $350 MAX for the other 3.


Directv Offers New customers
1 free HR34, Then its $199 Each for 5 more HD DVRs
$1000

I bet you paid way more then $1000 for your setup.:lol:
4 owned Receivers, Com'on ! you know as well as I do even on Ebay they weren't cheap.


Well I paid the following for my 15 tuners.

HR34 - free with a $49 install fee.
HR24 - $100 for a owned HR20 that was later swapped for this owned HR24.
HR24 - swapped from a leased HR20 that was part of the initial install so $0
HR22 - $77 for it owned.
HR20 - $100 for it owned.
R22 - $85 owned.

So all in all $411 dollars for what I have. Also I am not interested in having additional Hoppers to make up for the need of a 5 tuner box. I basically look at the hopper as a 3 tuner box as it does me no good to restrict the additional tuners. I am great where I am at.

Edited by joshjr, 27 March 2013 - 10:14 AM.

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#15 OFFLINE   JBv

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Posted 27 March 2013 - 02:42 PM

Not to mention I have 15 tuners total and that would cost a fortune to get from Dish.


If that's even possible. Does Dish still have a six tuner limit [they did back in November 2011]
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#16 OFFLINE   Rich

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Posted 28 March 2013 - 10:33 AM

If that's even possible. Does Dish still have a six tuner limit [they did back in November 2011]


6 tuners for a home? Can that be correct?

Rich

#17 OFFLINE   Old_School

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Posted 28 March 2013 - 11:00 AM

If that's even possible. Does Dish still have a six tuner limit [they did back in November 2011]


When my former neighbor had E* installed sometime around July 2012 the installer used 2 multi-switches and was told that would allow 8 tuners.

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#18 OFFLINE   Rich

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Posted 28 March 2013 - 02:06 PM

When my former neighbor had E* installed sometime around July 2012 the installer used 2 multi-switches and was told that would allow 8 tuners.


Yet another reason to not have Dish.

Rich

#19 OFFLINE   JBv

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Posted 28 March 2013 - 04:11 PM

6 tuners for a home? Can that be correct?

Rich


It used to be (back when I worked there) three leased duo receivers maximum and one owned, so a maximum of six leased tuners, two owned tuners, for eight total. Apparently it is now a 9 tuner maximum with three Hoppers per account.

I have 9 tuners in my living room. So...that is not enough!
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#20 OFFLINE   Rich

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Posted 30 March 2013 - 11:32 AM

It used to be (back when I worked there) three leased duo receivers maximum and one owned, so a maximum of six leased tuners, two owned tuners, for eight total. Apparently it is now a 9 tuner maximum with three Hoppers per account.

I have 9 tuners in my living room. So...that is not enough!


I called them (Dish) a year or two ago just to see what they had to offer. They actually sent me a voucher for ~ $600 (really don't remember exactly how much it was, might have been $700) to "get me started". I went into what my system consisted of at the time, probably 11 or 12 HRs and they were kinda taken aback at that, but didn't say anything about a limit.

So it was just BS on their part? Can anybody in this industry tell the truth?

Rich




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